Senior citizens often face troubles while using technology.
Some struggle to on the phone,
while some cannot even send simple text message.
Many of them have face difficulties in using technology.
Tanvi Arvind is a 14 yeart old girl from Chennai.
In 2018 Tanvi visited her grandparents home in Bengaluru during school holidays.
She noticed that her grandparents too were finding it difficult to use the smart phones.
Tanvi taught her grandmother all the basics — unlocking the device,
downloading an application, sending text messages,
using voice dictation and adding events on the calendar.
In 2018 Tanvi attended a 25-day course by Young Entrepreneurs Academy (YEA).
After the training Tanvi decide to start her own business.
She named her company TechEdEn.
Tanvi asked friends and family to spread the word about her company TechedEn
which offered coaching to senior citizens on how to use technology.
Many people got in touch with Tanvi and requested coaching.
Accompanied by her sister, Tanvi would personally visit the client’s homes
She would not teach them everything,
but would teach them whatever they wished to learn.
In 2019, she reached out to 68 people through in-person classes.
In the year 2020, she taught 25 people through online zoom classes.
Earlier she would provide lessons in person but now teaching via ZOOM is very difficult.
The senior citizens did not know how to operate the zoom calls.
They did not know how to put in IDs or passwords.
So Tanvi started teaching them how to make video calls, turn on and off the video,
mute and unmute themselves etc.
She also taught them to host video calls and send invites.
During the lockdown many senior citizens did not know how to order food and groceries online,
so Tanvi even taught them to order food and groceries online.
G B Patankar aged 81 a resident of Bengaluru said,
"Thanks to Tanvi, I was able to join a zoom call and learn through it.
Through the lockdown, I was able to stay in touch with my siblings through the zoom calls."
Tanvi has taken a short break for her annual exams.
After the exams, Tanvi plans to resume her classes.
Tanvi is also working on a handbook.
This book is for the senior citizens she has already taught.
If they have forgotten anything they can just refer to the handbook.