[MUSIC PLAYING]
MICHAEL BRENZEL: This session is about modernizing and securing
collaboration to accelerate digital transformation.
Overall, we can say digital transformation is not
just a discussion about lifting and shifting
old IT infrastructure.
It's always about, let's say, cost
savings, about convenience, and other aspects
that we need to think of.
On the one hand side, we need to think
about how companies can make their core processes working
much more efficient.
The other one is, how can we make
sure we unlock team collaboration in newly
hybrid environments, closing it out with,
how can we improve the use of data
to better reach and serve our customers?
Security often tops the list of customer concerns.
And we hear that from several IT administrators
or chief information security officers.
The predicted impact of cyber crime annually by 2025
is more than $10 trillion.
So that's really, really a big challenge here that we
should not forget about.
Also, the objectives of CISOs are becoming much more critical
and much more focused.
And they also have to act much faster nowadays.
ANDY WHITE: We've been a Meet customer for a long time.
And Meet's our primary collaboration platform.
But we increased the load on Meet significantly
because we also use in-room conferencing a lot.
So we went from having lots of conference rooms
talking to each other with some remote participants to everyone
remote all the time.
And there was a white paper that was published by the Google
Cloud team on what they did to increase the underlying
infrastructure of Meet during the pandemic,
and it was remarkable.
But I always had complete confidence in Google's ability
to scale and be secure because of our great working
relationship in the past.
So I just want to say thanks because I didn't lose any sleep
or have any concerns of is Meet going to fall over.
Can it handle the load?
We hired 25,000 people this past year,
and 35,000 people during the pandemic.
And those people hadn't met their bosses.
They'd never stepped foot into a Salesforce facility.
And Meet was the glue that allowed
us to be connected together.
Then from an execution and getting
work done, as I've mentioned multiple times,
we've always used Google Slides, and Sheets,
and Docs for a long time.
And that is how we get work done at Salesforce.
And it certainly shined during the pandemic
because it was never anything we had to worry or think
about back to the scale and security conversation before.
We knew it was just going to work.
And it's highly integrated with our ecosystem of tools.
And it was one thing that we just
didn't have to really think much about because everyone was
used to working in that way.
So trust is Salesforce's number one value.
And we take securing our environment very seriously.
And Google does too.
We've been partners in this for a long time,
in making the way we secure our data better together.
We've designed and architected our consumption
of Google Workspace with security in mind.
And it allows us to do that easily,
whether that's integrating into an SSO
platform, or multi-factor authentication
platform, or more complex things like digital loss prevention,
so through the built-in DLP capabilities
that Workspace has, as well as detection and response.
So we never felt like there was a compromise of usability
versus remote work versus flexibility
versus securing our data.
And Google Workspace makes that easy out
of the box to do by default.
[MUSIC PLAYING]