SPEAKER 1: The financial services
is an industry that Google has had a long history
of collaboration with.
We have had many financial institutions
running on Google Cloud, and using
Google Cloud to deliver great new services
to their consumers.
At Google Cloud Next, we're very pleased to announce
two important new customers--
Chase and ANZ Bank.
It is now my great privilege to welcome Reggie Chambers,
managing director and chief administrative officer
of Chase consumer banking to Google Cloud Next
to talk about how we are working together
to transform community banking.
Reggie, welcome to Google Cloud Next.
[MUSIC PLAYING]
REGGIE CHAMBERS: Great to see you.
SPEAKER 1: Thank you for coming, Reggie.
Tell us a little bit about yourself, your role at Chase,
and what you're doing to transform community banking.
REGGIE CHAMBERS: Fantastic.
Well, thank you so much for having me here.
I could not be more excited to talk
about the things we are doing to transform the banking industry,
as they are very much aligned with my personal passion
in life, which is to help others.
All you need to know about me is that I'm
a husband and a father of two beautiful children, Madison
and Miles.
And like so many of you, I am passionate about trying
to make a difference in a world, and leaving it a bit better
than I found it, and so that the world can be a bit better going
forward for our kids, our families, and our communities.
This is an amazing country, one where
my family has gone from being slaves, sharecroppers, farmers
in the segregated South, to attending top universities,
serving a president in the White House,
and now standing in front of you all, representing
an amazing institution like JPMorgan Chase.
[APPLAUSE]
Thank you.
You know, we are fortunate to live
in the land of opportunity, where a story like mine
is possible.
But when we look across America today,
we realize that's not true for everyone.
For many, the doors of opportunity are closed.
They don't have a fair shot.
And what we want to do here at Chase
is we want to work alongside partners like Google
to change that outcome a bit.
We are fortunate to have great resources,
as Google, and as Chase, to address this opportunity gap.
And that's what we want to do today.
So at Chase, I am fortunate to be a part of a leadership team
that's innovating around how we can better serve
the communities we are in.
We serve our customers in our communities
with more than 135,000 employees and more than 5,000 branches.
And what we're seeing today with our customers
is they want more than just having
a transactional relationship with us.
They want to have a partner who can
provide advice at life moments when they need us the most.
And we want to be that go-to partner, together
with community organizations and Google, to do just that.
And we can change the bank branch model of the future
in order to provide more opportunities
for the communities we serve.
SPEAKER 1: Can you give the audience
some examples of how we're working to make this real?
REGGIE CHAMBERS: Absolutely.
I'm excited to do that.
So we have a unique vision for the bank branch
model of the future.
We want our branches to be destinations,
where people can go to get the advice they need to lead
a financially healthy life.
We also want to have branches that
are innovation centers, where you can have the latest
technology, and innovative community programming,
to really deliver the next value proposition for our customers
and our clients.
Imagine a place where you can go to learn
how to code, to learn how to setup a small business,
learn how to do your taxes, learn
how to get the job interviewing skills
that you need so you can take it to the next level for you
and your family.
And that's what we want to do, is bring those data insights
and technology to that game.
And together with partners like Google,
we are going to turn that dream into a reality.
So we are excited to announce that we have chosen
Harlem, one of our nation's most historic communities,
to launch this new bank branch model of the future.
And we're excited to tell you guys more about it
in the coming weeks and months ahead.
SPEAKER 1: Reggie, along with our team at Google,
I'm super pleased to partner with you
on such a historic mission.
We're so proud that we can help you
as a technology partner on this noble mission
that you and Chase are embarking on.
REGGIE CHAMBERS: Oh, thank you so much.
I appreciate it.
SPEAKER 1: Thank you so much.
REGGIE CHAMBERS: Thank you.
[APPLAUSE]