Hi, Travis from POSGuys.com
Today we are doing a video on pairing the Epson TM-m10 receipt printer with Square.
This is a big change for Square.
Previously, they only worked with Star receipt printers and they worked quite well, but the
Epson m10 printer is one of our favorites, so we're going over how to use this printer
with Square.
The first thing that you need to do is pair the printer with the OS.
So, you go into the settings for iOS, and you will need to select the TM-m10 printer
and connect to it.
So, once you have that connection done, then you can pair it in Square.
This is a little different than how you pair the Star receipt printers, where you first
go into Square and then it will prompt you to go into your Bluetooth settings.
So you do this stage first.
After that is done, you can go into Square itself and if you have already done the pairing
then you will see that warning or notification.
If you haven't paired before then this is the step you use.
So, if you go into the settings, and then go down to printers, you will need to create
a print station.
So, I have this m10 receipt print station.
We can disconnect it.
I am going to turn this off.
And then I will create a new one.
So, if you create a new print station, you can give it a name.
So, I just say "New Printer".
And then, under the printer, you will select the Epson printer.
And, if you hit a test page, then it will print the test page to the printer.
So, then you get a little, baby test receipt.
You will see a button here where it says, "Connect to Bluetooth printer".
That is only for Star printers.
For the Epson printers this wouldn't be the case.
If you click the button, it will tell you to go pair with your Star printer.
Since we are using Epson, you don't have to worry about that.
So, you just select your Epson, then you go back, you turn this on for receipts, save
it, go back to point of sale, and then, whenever you finish out a sale, it will print a receipt
just like before.
So, there you go, the receipt printed.
So, a couple of things to note, if you are having problems with this.
One is that you need to update your version of Square.
Go into the app store and check the version of Square that you are running.
You'll need to run version 4.73 or above.
We're running version 4.75.1.
You'll also need the latest version of iOS; iOS 11 or above.
And you will want to make sure that your printer is running the latest firmware as well.
And, do not change the Bluetooth name on your printer.
If you have the TM utility then you can update the name of the printer.
If you do this, then Square has a hard time finding it, so just leave it at the default
name even though it looks a little strange.
So, that's the steps it takes to have the m10 work.
The m10 is only a 2 inch wide receipt printer, so it's a little smaller than your standard
receipt, but it takes up a lot less room, so you can see how small the receipt printer
is compared to the size of the iPad.
For more information on the m10 or to purchase or to get the same setup that I have here,
with the iSAPPOS stand, please visit us at POSGuys.com.
Thanks