Pirates I think this time eBay has finally pushed me so far it's time to close my account I'm the
storage auction pirate I've been a reseller for going on over 15 years and I've pretty
much embodied this storage business since I've started I've been doing eBay if you remember
and if you don't know when I started my channel I used to say this every day it was the opening
to my original videos the true reality of the storage auction business where scared money
don't make money and eBay is King I've done eBay since literally the start of my business this this
pretty much speaks for itself 99.1 percent positive feedback 23 000 items sold and 2.9
000 followers my account was started in January 22nd 2010. the whole point behind showing you
that is that I'm not just a guy who makes storage videos and I don't just buy storages because it
gets me views I literally am the storage business and I love resale and I treasure hunt it is what
makes me my money my money I make multiple streams of revenue from content and I'm not gonna lie I
do make money on it but my reselling is always always outweighed my storage videos some time
ago eBay started this new thing where they do eBay authentication mainly with shoes and I'm uncertain
if it has transpired into other things because I haven't had to do it but I definitely know shoes
have been going there and I have now been part of or this will be the third time some form of scam
that is on a hundred hundred hundred percent money back guarantee your money will be returned to you
that is a hundred percent it's not 99.9 which there is a fraction of potential error it is
not 98 it is not 60 percent it is not one percent it is a hundred percent money back guarantee where
this whole problem has started is the fact that you are forced you don't get an option you don't
get to say I don't want to send my shoe there you were forced to send a shoe of a certain
value which I believe is a hundred off the top of my head don't quote me but I think it's a hundred
I could have been 200 but when you sell a shoe you're forced to send it there they tell you that
once the item and I know this for a fact because when this problem started I was literally reached
out to by eBay authentication and I was after I was forced to give a refund I was forced I didn't
want to they force you to because if a case closes against you they give you very minimal time to
actually let it transpire and work out they give you like a 72 hour period to solve a problem and
then they close the case against you which affects your ratings it could eventually shut your entire
eBay down after this problem had occurred I was reached out and the woman specifically said well
if your item would have just made tracking now I can't force every item to be tracked could you
imagine selling thousands and thousands of items a month and shipping them out and literally having
to force each one to be hand scanned in because somebody at USPS or somebody at FedEx or somebody
at UPS doesn't want to do their job which we all know happens all the time but imagine needing to
make sure all thousands each item that's a job in itself right so I was told that if I just had
the item scanned in I would have been protected even if it didn't make it out of authentication
I would have been protected even if it wasn't authenticated I would have been protected as long
as the post office scans it in to say it was being transported they would have just given me my money
back so okay storage auction pirate let's just screw it it's just the sale we'll just take it in
the and we will move forward right because they we didn't get it scanned in well let's explain what
happened towards the beginning of the year I had some very nice Jordans if you remember I bought
a storage unit for like 2700 2400 forget the exact number full of Jordan so I sold two pairs of shoes
two different buyers in a small period of time they basically almost went to the post office on
the same day federal express that is what you ship uh to eBay authentication they don't let
you do USPS they don't let you do UPS they've specifically require you to choose one specific
shipping method right so I did my job I took them down there and at the time we were selling lots
of big packages so we were dropping off truckloads of Federal Express every single day so I drop them
off about a week or so later I start getting the complaints how come the shoes haven't moved how
come nothing's transpired I want to get uh can you please do me an update so I do my research I
can't find them right two weeks go by two weeks go by still the same problem so now I get the opener
request situation right I have no choice of it I have to do what I have to do and I probably will
have to refund the money if they're freaking lost but I'm not very happy because I sent
them to eBay authentication lo and behold after going back and forth on my guys I sent this out
um why am I having to do this when I you guys forced me to send it to you I can't force Federal
Express to scan them in and there's nothing coming back to me there's nothing coming back to me that
there's no package here so I only have one option and that is to return the money now I'm at two
pairs of shoes two hundred dollars closed March 17th item not received the buyer reported their
item hasn't arrived item was shipped on or bought March 12 2023 I only had seven days
right that was like that fast closed March 26 2023 item not received that one sold March 24th
no that was a date open sorry I apologize guys those are the dates opened but they were only
sold like two weeks prior right total refunded to the buyer 180 requested amount and there's nothing
I could do so you actually see a date purchased and it went by a couple weeks there's nothing I
could do about it after I decided to take it in the I refunded the money I get this call from
a representative at eBay authentication out of the blue I didn't even request it she calls me
and she tries to make me feel better because I told Mom already closed my account this is
bullcrap I know it's not about the value of the loss but I'm not going to sit here and play with
the system that is continually screwing a seller the fact is what we don't understand as an eBay
seller or what eBay doesn't understand as an eBay company the buyer is not always right do we live
in a world where the buyer is not always right if you think the buyer is always right you're
setting yourself up for manipulation we are in a world full of scams especially in internet sales
Etc et cetera people will work any loophole they can to take advantage of you yes there's a lot of
honest people I'm not saying 98 of the population is crooked we all know that but we're not going to
escape the fact that there is much going on there so I re she reaches out to me and tries to assure
me that sir this would not happen if you just got it scanned in if it shows tracking scanned
you would get your money no matter what even if the package disappeared fell off the face of the
Earth Santa stole it whatever the case may be it would give you your money back so I'm like
okay I'll make sure for now on we don't have this problem right that's what I'm thinking to myself
we won't have this problem well guess what guys about a week after I refunded the money the items
they showed up authenticated and shipped to the buyer delivered April 20th
the other shoe authenticated and shipped to the buyer delivered April 20th imagine that they both
delivered on the same day and look at this this person has zero feedback to this date now what do
I do I immediately contact eBay I contact eBay and I tell them hey my tracking's uploaded randomly
out of nowhere the shoes showed up to your authenticator we probably got a backlog and they
ain't doing their job right that's what my belief is that they're not doing their job properly
they're gonna pass the buck and put it on other people but at the end of the day they should be
equally as scanning in things just as fast right so I reach out to them left hanging right oh you
know what you should do sir you should possibly contact the customer and ask them to ship them
back to you oh so now I need to step in and I need to beg a customer who's obviously manipulating the
system with zero feedback to give me back my shoes or my money that's my job now right you
tell me first off comment below whose job do you think that is with 100 guarantee and you're the
one selling and they're the middle man and they're the ones shipping it to the buyer knowing they've
given you a refund you tell me whose job do you think that is May June July August we're going
on almost five months here and I've been calling eBay heavily I keep calling them like once every
couple weeks they tell me oh eBay authentication will reach out to you within a month I try calling
eBay authentication and they do nothing and now what the problem is here I am four months later
with the same thing again a buyer bought a pair of Nikes I shipped them out of Federal Express
we dropped them off at FedEx and what happens the item is magically not made it to the authenticator
that wasn't scanned in because again we drop we're doing like two three thousand packages a month we
just have to drop off and go you got long lines what's the point of paying for your package online
to sit in a line with 50 people to wait to get it scanned in am I right do you tell me if you if you
do your package online do you sit there and make sure everyone's skin I might just go to post off
that's just my personal opinion as a man who does business and a person who wants people to do their
job right as well so now my back's up against the wall again and I'm being asked to refund an item
because it hasn't made to eBay authentication and it's only been about a week lo and behold
after hearing their Malarkey today this is exactly I planted why I plan to end my listings and close
my 13 year old account if that's the case you do have 30 days to appeal problem after problem put
on my shoulders if I'm have time to sit around and see why others don't do their job right this is
what I was told to do on the previous two I said cars but I meant shoes I don't know how I said
that eBay's 100 guarantee if shown tracked at this point we do understand this can be difficult there
are other options such as filing a lost package claim and after six months of contact and 20 times
or six months and 20 times of contacting what does Shannon do again every time I tell them you told
me if the tracking comes in I get the money at so I'm not even focused on the problem now I'm still
wanting an answer for the other two shoes now that I'm faced with this current problem and I
am now at my wits end what is the point of being part of a sale you don't need eBay to make sales
we live in a great world right we have things like what not and whatnot is just the tip of
the iceberg there is so many other great platforms to sell and even there's Facebook Marketplace and
you can still do old-fashioned garage sales and everything else eBay you're not just the
only person in the world right and am I wrong am I right comment below I know they do have a great
market for yielding higher profit margin but what is the point of getting a higher profit margin on
average if you're losing on so many other items right it out all works out to the same you might
as well just take a little less on every item and find a place that makes you peaceful and actually
works for you and actually stands by the word I will repeat this again a hundred percent guarantee
is just that it is not 98 it is not 69 it is not one percent it means without a shadow of a doubt
you will have a hundred percent guarantee that your money will be given back if an item shows
track and I've just shown you two proofs right there I've just shown you two proofs of items Case
Closed against me and then shown authenticated and shown delivery I've already taken down half
of my eBay ads right now I had about 1100 up this morning and I'm done I've already took down about
400 of them I think and I'm gonna work on doing the rest and just random I gotta make sure that
I don't have anything sold and I move this shell that's like I'm systematically I want to make sure
I get everything taken off and it's accounted for I'm at my Wit's End and this scam has got
me so mad I'm ready to end a 23 000 sales and 13-year history with eBay that in my opinion
has been nothing but problematic lately I have been dealing with nothing but people who for
example they buy a shoe and they say it doesn't fit them and then they say it doesn't match the
description it's not my fault your feet don't mask the description of the size of the shoes you
know what I mean you buy a shoe as a size nine and you tell me it's a little tight you return
it for buyer's remorse which means you pay the shipping it doesn't mean you call it it doesn't
match the description which gives me a defect and I pay the return shipping on top of losing the
shipping when you ask for a refund but these are the little little problems we deal with every day
this one here 100 eBay authentication guarantee we now have a problem and it is 100 a scam [Music]
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