this video shows how to perform a
factory reset on an HP tablet with
Android
if your tablet is not working correctly
or if you plan to sell it or give it
away you may want to perform a factory
reset resetting your tablet erases your
personal data and restores the tablet to
its brand-new factory settings this
video demonstrates how to reset your
tablet if it starts normally and if it
does not start a factory reset erases
all the personal data saved on your
tablet including any downloaded apps
system data app data in settings
music and photos other personal data
such as files emails and contacts and
your Google account after the reset you
can restore your Google accounts and any
data that you sync to the web to ensure
your app data Wi-Fi passwords and other
settings will be restored after the
reset touch all apps and then touch
settings in the personal section touch
backup and reset then make sure there is
a checkmark next to backup my data and
automatic restore if your tablet starts
normally and you can access the settings
menu complete these steps to reset your
tablet before you perform a reset
remember to backup any personal files
such as photos and music to web storage
or to an external storage device next
plug the tablet into a power outlet
to start the reset touch all apps and
then touch settings
in the personal section touch back up
and reset touch factory data reset on
the next screen touch the reset tablet
button you will be warned that you can't
reverse the reset touch erase everything
to confirm and begin the reset the
tablet powers off and the reset process
begins when the reset is complete the
system restarts and your tablet is ready
for setup if the tablet does not start
normally you may have to perform a reset
without power to the tablet note
different tablets use slightly different
processes for performing a factory reset
consults HP online support documents for
your specific tablet before you begin
plug the tablet into a power outlet and
allow the tablet to charge for at least
one hour then unplug the tablet with
your tablet turned off press either the
volume up or volume down button and the
power button at the same time which
volume button you push depends on your
specific tablet some tablets have extra
steps before the recovery menu displays
if your tablet displays the boot menu
press the volume down button until
recovery kernel is highlighted and then
follow the steps in the online support
documents for your specific tablet
when the Android recovery menu appears
press the volume down button until wipe
data/factory reset is highlighted then
press the power button to select it your
screens may look different depending on
your tablet model the screen displays a
confirm wipe of all user data this
cannot be undone message press the
volume down button until yes delete all
user data is highlighted press the power
button to confirm a recovery screen
shows the reset process when the reset
is complete the recovery screen opens
highlighting the option to reboot system
now and the data wipe complete message
shows press the power button to select
reboot system now after the system
reboots your tablet is ready for setup
you can find additional helpful videos
at hp.com/supportvideos and on our
youtube channel youtube.com / HP support