(upbeat music)
- Well, welcome to another Community Conversation.
And I'm really excited today to have two members
of the Top 10 IT panel for 2022.
We just released the Top 10 of 2022 at our conference,
and so the time is right to ask these two panel members
to come today.
Welcome Bella, welcome Phil.
As you look over at the top 10 issues themselves,
are there other themes you see woven throughout all 10
or most of the 10, other than the theme
of students, of course?
- When I was thinking about themes,
they feel like the kind of exit pandemic themes anyway.
So I think the top 10 kind of reflects that,
but also reflects wider society.
So we are coping with increased threat of all kinds
to kind of normal operations.
And demand for change is across all of those
in the top 10 as well.
And I think the really interesting part
of the things that are woven in,
and they're the things that I think we all struggle with is
how we respond to those two things
by building up the right skill set across our teams
and our wider institutions.
And the bigger challenge is how you create
the right culture, a fertile culture,
to be able to respond to all of those things.
- Yeah, for me the themes that are really pervading
throughout the top 10 this year is really
what is the future of higher education?
And these themes actually precluded a pandemic
that's just been accelerated, right?
We've now accelerated what the 21st century looks like
and the future of work, the future of learning.
And now we're reacting to that,
you know, very, very quickly.
And we're seeing, you know, that across all these themes
of the future being, you know, much more hybrid.
Creativity and other skills beyond just digital skills
for this 21st century economy are very critical.
And we're seeing that important to the IT leaders,
right, to help enable that.
And then, of course, cybersecurity,
because everything is digital, right?
This new future is a completely digitally-enabled university
in everything that we do.
And so not only are we ourselves
and our teams much more critical,
but the protection of all that digital technology and data,
because it is extremely data-driven as well, is critical.
And so that's exciting for me, right?
Because we're really enabling, especially at scale,
for large universities like Georgia State and others,
to be able to deliver a really amazing student experience.
And hopefully at a very affordable cost, as well.
- So when I think of the two of you on the IT panel,
I always think it's all about the panelists
sort of, you know, unloading their amazing insights.
Maybe you can tell when I say that,
but I've never been on the panel.
But I'm curious, I imagine that it goes both ways,
and that the process of really doing what we tend not to do
is to sit and reflect on these things.
Normally you're so busy just doing what you're doing,
you wouldn't make the time to sit and reflect.
Do you find that you learn a lot
from the process of developing the top 10 IT issues?
- Definitely learn a lot, and steal a lot
from the top 10 issues.
And just this year, as an example, you know,
I personally and the university,
we've been talking a lot about skills, and digital literacy,
and new skills that are needed for the future
for our students.
And this year, you know, one of the questions
that actually I responded on, was the skill of creativity.
And that wasn't specifically called out in a lot
of the things that I talked about previously.
And so that's something I've incorporated directly into,
you know, the skills that we talk about
preparing digital skills,
that creativity is really critical.
And is important because more and more
of the routine skills are becoming driven by AI,
whatever it may be, right?
And so not only digital literacy in terms
of computational thinking is important,
but these other skills such as creativity
are extremely important.
So, yes, to add that to your point, John,
that time to step back and have that sort
of 360 feedback loop and say, okay, yeah,
that's really interesting, that's really manifesting itself
into creativity being really critical as an example.
- One of the real benefits about being on a panel like this
is sharing experience and thinking about how
that would work in your own institution.
And I'm kind of hearing people's stories
about what's worked well, what didn't.
Someone said to me a couple of weeks ago
that, you know, you guys are a couple of months ahead of us,
over the Atlantic.
So kind of knowing that things that are going to come down
the line as well, which is really useful as well.
So it was a really great learning experience for me as well,
and something I'd love to do again.
- Okay. Well, nice to see you both.
Thanks for making time to be with me.
- It's great. - Nice seeing you.