- I feel like my whole life is a lie.
- It is.
(upbeat music)
- Hello everyone, I'm Scott Burman.
- Hey, I'm Kaiiya.
- I'm Tayo.
- I'm Alex.
- And today we're answering questions from you guys
about McDonald's employees.
- It was the summer of '96, the greatest summer of my life,
in which I worked at the greatest
restaurant ever, McDonald's.
- I worked there between about the ages of 18 to 20.
- I worked for McDonald's from 2005 to 2006.
- I worked there from February 2018 to July of 2018.
- I worked the register.
- I was a cashier in drive through.
- I started as a regular red shirt,
I ended up as a shift manager.
Now it's time to answer your guys' questions.
Yeah, let's get to it.
Why did you start working at McDonald's?
- 'Cause I was broke, and that's it.
- First job, it was down the street from my house.
It was really the only job that I could get
at that time, so.
- I started working at McDonald's because I had actually
taken a break from school, I was having a little trouble
with depression, and sort of finding out what I wanted to do
with like my degree and career,
so I thought that maybe working there would help me
gain some work experience.
- 'Cause my parents forced me to.
At the time, I was really embarrassed, you know?
To be working at McDonald's.
But now that I'm 36, I'm looking back,
those really were the good old days.
My major concerns were literally french fries
and Chicken McNuggets.
- Do employees generally get along?
Does everyone hate the managers?
- I think we generally were a McDonald's family,
we all got along.
- Nah, not everybody gets along.
Do people hate the managers?
Heck yeah.
I mean, you have the good managers,
and you have like the (beep) managers.
- I wanna say overall people generally did get along.
Of course, there was a few people that always
pissed each other off.
Not everyone hated the managers,
in fact, I actually pretty much liked my manager a lot.
The customers were a different story, of course.
Do you really have to charge extra for sauce packets?
My McDonald's did not.
- I don't know, but I never would.
They might have told us to,
but McDonald's employees aren't notoriously famous
for following the rules.
- Never did, and if people asked me for extra sauce,
I be like, "I gotchu."
- The managers would get mad at me
for not charging them for it,
and I'd be like, "It's just sauce."
- Honestly, if I ordered like a 10 piece, 20 piece,
then I need like a sauce for each nugget
'cause you gotta dip, you know?
Some people be like oh,
when you watch the commercials, they be like that.
That's not a dip, see that? - Not dip, dip.
- Dip, you know?
If you had to eat at McDonald's,
what would you eat?
- McChicken and a small fries.
I don't like to get too full,
those things make you really full.
- I gotta go McNuggets, and gotta go french fries.
- I would go for the iced coffee because it's honestly
really good, and that's like what I lived off of
in between shifts.
Fries, and probably like the McChicken or something.
Back when they had the spicy McChicken,
those were the good days.
- I'ma go with the Big Mac,
I'ma do the McChicken, I'ma get a fries,
I'ma do a McFlurry, regular cheeseburger with no pickles,
grilled club sandwich, put the bacon on there,
woo, fire!
- Oh, I was waiting for this one.
Why is the ice cream machine always broken? (laughs)
- Why?
Because everybody wants ice cream all the time.
- The ice cream in there,
sometimes it gets clogged up in there.
- So when you go there,
and they tell you it's broken,
there's a high chance it's not broken,
it's just shut off for maintenance.
- Is that true?
- Yeah.
- I feel like my whole life is a lie.
- It is.
- What's really in the McRib?
- I don't know.
- Can I Google that?
- Honestly, disappointment.
- Yeah, I can't really recall exactly what's inside
of it, but that (beep) was good.
- What's the freshest item on the menu, not frozen?
Maybe the salads?
- I am also going to say salad.
- The salads.
- I'd say apples that come in the bag,
that ain't frozen.
- Does your face actually breakout
if you work over the fryer?
- Aw, man. - Yes.
- It does.
- And that is one of the reasons why I quit.
- The grease, the heat, it's a real thing.
- I actually never worked over the fryer.
Just keep in mind that a lot of the people
who do work at McDonald's are younger,
mostly teenagers, young adults,
so they are probably going through puberty,
experiencing some acne which is like you know,
pretty normal honestly. (laughs)
- How many fights have you seen?
- Never seen no fights.
- I seen like one between two employees,
and that was after work I believe.
- This guy we named Santa Claus
because he was a mall Santa.
He started a physical fight with three teenagers.
He had a track record of really being like rude
and aggressive towards children.
- That's Santa for you.
- So they pushed him back obviously,
and the cops were called, and yeah,
that was an interesting day there. (laughs)
- I'm just gonna say a lot, that's what I'm gonna answer,
it's a lot of fights.
I don't know what it is about McDonald's,
but people think like, when they go to McDonald's,
they're going to a UFC event.
Just eat your McNuggets, be happy,
and don't hit people in the ball pit.
- Does the five second rule apply?
Is it longer or does it go straight to trash?
Like what, if somebody drops food on the floor?
Hell yeah, McDonald's, there ain't no five second rule,
you throw that thing out.
- Even though it's a fast food restaurant,
everything is clean anyways.
You don't have to expect for them to be like,
the lowest of the low.
- If it came in contact with someone's bare hands,
or the floor, it was just straight to the trash.
In spite you guys might think,
McDonald's actually does hold itself accountable.
- If it falls on the floor, you don't serve it.
(upbeat music)
- Thank you guys for the questions,
it was fun answering them, and like discussing them,
seeing our different points of view.
- Some of these questions were crazy.
- Thank you so much people for listening to us
McDonald's employees telling you
about the greatest restaurant
in the history of the world, McDonald's.
- Either way, working there or not,
I'll still eat there, it's my go to.
But I'm never ever working there again.
- Working at McDonald's was honestly
one of my favorite jobs, man.
The environment was fun,
we're all on the same page,
so for us, it was just like good times, you know?
- If you're a kid, a teen, like looking to work
at McDonald's, I wouldn't say worry all that much
'cause there's a high chance you'll actually have some fun,
it's not all horror stories,
it's a pretty decent job in my opinion.
(upbeat music)