Zebra makes businesses as smart and connected as the world we live in.
Our asset visibility platform and our visibility services, we think,
really deliver on that promise of value.
They're designed for our partners and our customers
to deliver operational intelligence into the operation so
that customers and partners can grow their business, and benefit from enterprise asset intelligence.
When we work with customers and partners were finding many
customers have the same foundational challenges we here at time and time
again and we here in across industry verticals.
Customers have made an investment in business critical assets.
Mobile computing,
printer technologies, more connected devices;
to drive efficiency,
to deliver new products and services, and grow their revenue and differentiate their business.
But they're challenged with
the basics of identification, location, and condition of those assets. The questions that we hear are things like:
How many things have I actually deployed?
How many are each site?
Do I have the right types of devices for use cases?
How are they performing?
Are they going to last an entire shift?
Are they configured properly? These kinds of questions we hear and what we're finding is that
when partners can solve for that basic foundational question, those challenges,
it provides a great deal of value, the partner does, to the end customer.
It generates new revenue,
and it puts the partner in a much stronger relationship whereby,
as those customers are considering their next technology investment,
those partners in a great spot to help those and customers.
So we have here is our operational visibility service, one of the services based on
our asset visibility platform.
Its platform as a service. It's based on a subscription model.
Zebra Technologies has invested significantly in building out
the cloud technology, the platform,
the analytics in the data, the reports, and the portal to drive that
visibility to drive that operational insight, so that partners can
build that much stronger relationship, so we can share a bit about the operational
visibility service for you now.
So this is our based operational based on our asset visibility platform.
You know, the use cases,
customers are again challenged with the identification, location, the condition of their assets,
so what that means is, once a person has technologies and they've deployed those
technologies, they lose visibility in the operational environment.
So what we'll show here is a use case of a customer with about 5,000 devices deployed,
walk you through some of the screens and some of the capability, and the operational
insight that's provided by the operational visibility service.
What you see here first is a view of the entire estate or population advice about 5,000 devices.
Where you see the number of active devices, number out of contact, number that
are in spirit pool due back those kinds of things.
You can see that not only on the overall level,
but here at each individual site level
We also have a pure critical metrics that have been developed based on input from
customers and our partners, and it shows things that are most important to
keeping those devices up and running and operating efficiently as you operate your business.
We call these compelling, these are tiles.
The service provides a full library of tiles like to walk you through the use
case and how this would work.
We know that batteries are very important and
what we've structured here is something called critical battery event.
When a device drops below 30% battery charge, we call that a critical battery event.
This is showing here that 26% of the devices that are deployed has had at least one
critical battery event during the time period
up above April.
Time period up here. What it further shows or allows you to do is click into those
critical battery events in show which sites, which device models have the most
critical battery events. It also allows you to click down then at the individual
device level, and be able to show for that particular device some of these
battery metrics. We know that again
batteries are important, but also that sometimes customers are not charging
those batteries before shifts, so remember the question was do I have
enough battery to last an entire shift? Will make driver go out and be able to
do his job for the entire day? What this shows is this battery was not
charged, it was charged at 38%, and it started to be used in a drop below
critical battery event. It had to be put on a charger multiple times over the
course of the day to get through the shift. This provides the kind of insight
operational insight to help you with your customer drive improved operational
processes to keep workers as efficient as possible.
It also gives more detailed information, and I think this is important, it also
pulls together
repaired data, service test data on that particular device you get a full view, a
full integrated view of the life cycle that device ultimately to keep that
device out in the operating environment. Working properly and keeping your
workers efficient, and keeping your workers efficient.