do you know there is a company out there who will pay up to $30 an hour just to
test a website and when I say test a website I literally mean just going to
this website looking around and giving feedback that they're asking for now
well that sounds good do you stick with us we're gonna dive right in
so when I first heard about this it sounded a little bit too good to be true so I got
my senior editor Lauren to go through the entire process I had to record a
screencast of this entire process and how it works and so you can basically
look over her shoulder as she's going through this and we'll have a link down
below if you want to try them out but let's just dive in
hey everyone its Lauren the senior editor over at SeedTime and I am going to talk about user testing
on this video and show you how to get signed up and how it works and
how you can make a little bit of extra money each month if this is something
that interests you so the website is usertesting.com
and they are essentially a place where you can go as a tester you can go and
just review websites from large companies that are just looking to get
some feedback from some of their customers and people who visit their
website just to learn about the usability and things like that so you
take a test they take anywhere I've taken I haven't I've only done a couple
tests but one of them was a quick five-minute one another one was like 15
to 20 minutes so they vary I would say from 5 minutes to 30 minutes and you get
paid $10 a test I think the five minute one ended up it was odd situation so I
got paid three dollars for doing that one but they tell you all that upfront
so to sign up we are just going to put our email address in here and clicks
read the Terms of Use and click sign me up and they are going to send us
an email so I am going to go over to my email address and pull that email out
okay so I came over to my email and you'll see this user testing support
email so they are just asking that we confirm our email address and then we
can start our sample test you'll have to download some software
that will walk you through the test and record your sessions and upload it to
their servers so you'll walk through this process to download the screen
recorder and go ahead and continue okay so we have the screen recorder
downloaded so I'm just gonna hit continue and now they say that you're
ready to record your first sample video so I'm not gonna walk through all of
these steps in terms of watching a sample video you can do all that when
you are like if you go through this process to become a tester yourself but
I just want to show you what the process will be like when you actually receive
an email and actually take a test this is essentially what the email will look
like it's going to come from user testing and support it'll say new
website test from user testing and it'll just give you a little bit of
information if they know the scenario requirements things like that so I
typically just click here and log in and look to see what test is available so
this is what this is where you'll be brought taken every time you come in so
you have a dashboard and it shows you tests that are available completed tests
a little bit about your profile message center and a success center so on the
available tests they all tell you what device you need some of them you can
just do on your iPhone which is nice when they were posted the test number a
little bit about them and then a lot of times you have to do a screener test to
maybe answer a few questions before you qualify to take the test so we're just
gonna walk through one of these and you'll see how the process works
so we have passed the screener test so we got to this success page so we're
going to click to view the test and to start that process so it gives you a
scenario a mindset that they want you to get into for the test and you want to
read this just make sure you get this in your head an idea of what mindset you're
going to be in for the next 15 or 20 minutes then you hit accept test and
this is where it gives you all the steps for making sure you're recording you
want to make sure your microphone is plugged in you're gonna start the screen
recorder get through all those prompts and then this will pop up and you need
to read this make sure your microphone is there selected for whatever output you are using
and then I'm gonna say I'm ready to think out loud yes and then it's gonna bring me in to the
test so you all of your tasks are gonna be brought up this way so it's gonna be
a pop-up that comes up and it's gonna tell you exactly what to do so I'm just
gonna walk through this test this is the biggest thing that they are looking for
when you are taking these tests are that you keep talking they want to hear all
of your thoughts out loud versus you thinking about things and not
verbalizing them because that is the most helpful for the company the client
who has paid user testing to get feedback on whatever they're looking for
feedback on so that is in the feedback that I've gotten from the couple of
tests that I've taken that's the biggest thing you have to take your time you
don't want to seem like you're rushed through anything and you want to keep
talking the entire time so they know all of your thoughts so now you are just
gonna see me walk through this test so you hit the start button and it gives
you a countdown for your screen recording - for one that's gonna start
and then it's just gonna give you all of your steps in the upper right hand
corner so you'll see that this test it had actually 14 steps with it it went
very quickly I was able to get it done in about I think 15 minutes or so so I'm
literally just reading the steps and taking the action so they're asking me
to register using an access code they gave me the access code to put in so I'm
following the directions word-for-word and the entire time I'm talking out loud
so I'm reading the question out loud I am talking through my thought process
with you know can I find where I input the access code can I find my email
where I and put my email address anything to let them see how the user
experiences what they're asked asking you to do so I'm just following through
all of these steps and setting up an account which is the first task that
they are asking me to do so now you can see I'm on this
Kontest and they are just asking what my impressions are of the page
so I'm just giving them my feedback on what I think about the page what is
confusing to me and what I like what I don't like things like that I'm just
answering that question and then I will go on to the next question and I do this
for all of the steps all the way through and a couple of the steps end up being
just text answers so it's just a question that they ask and I just type
in some feedback and again thoroughness is what they're looking for they want
someone who is going to give them more than a one-word answer give them a
little bit of meat so they can take the feedback and implement it into their
site okay so I'm on the final question now so they're just asking me you know
if there's anything final that I want to say and then telling me to sign out on
the website so I am walking through that process
signing out of the website doing the last task and speaking my thoughts the
entire time so they know exactly what I'm thinking
what issues I'm running into what's confusing what's not when I click the
done button I've finished it and it'll stop recording and then it's just gonna
ask me some questions so I'm just gonna give my feedback here and tell them what
worked for me what didn't work answer all their questions as thoroughly as
possible and then that's the end of the test okay so this is the page that
you'll get when you're done so I as you saw through it you know they clearly
give you the tasks that they want you to complete you know they ask you the
questions that they want you to answer and you walk through you answer a couple
questions at the end of it and then it uploads for you this upload process does
take a couple minutes because it goes to their server so you just wait until that
is uploaded and then it'll be safe to close the window and then that is the
end of the actual testing taking the actual test so I think that
took me probably 15 minutes from start to finish which isn't bad at all okay so
then the window will change to it's now safe to close this window so I'm just
going to close it I'm also gonna close all these other things that I opened
before that and you can just come over to your completed tests and you will see
that the tests that you've taken and the payment status pending so I think it
takes I don't know maybe a week or so for the payment to come through and they
give you a rating and then they give you feedback so you'll notice this first one
was technically the second test the first paid test that I took and I did
not get paid based on feedback that they gave me which was you know I rushed
through it I didn't answer all the questions things like that so that
definitely gave me a glimpse into what exactly they're looking for and how
seriously they take it you know they have companies that are paying them to
make sure they get good feedback on the exact questions that they're looking for
so that is user testing in a nutshell hopefully this helps you and you are
able to make a little bit of extra money with him all right I hope you found this
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great rest of your day and I will see you in the next video