what's happening everybody uh this is Dave again and I've been notified
by a few viewers of the previous video that AOL has changed part of the screen
where you're trying to generate the password to put into your Microsoft Mail
password field and um this we are in almost December of 2022 today
so I will show you what the change was it's very minor but I have no idea why America Online did
this because it's going to make some things difficult for a few people but whatever I'm not
surprised at that at all anyway Let's uh quickly go through it you know if uh if your AOL or I'm
sorry if you're here's your Microsoft Mail screen you know if you're in Windows 10 or Windows 11
basically here your mail app would be on your desktop computer or laptop computer
and let's say one of your AOL emails is not syncing up and is telling you the password
is wrong even though you know good and well the password is correct here's how you will get around
that let's say uh you know just for argument's sake let's say we have this particular email
account for me all right now we'll have to go to the website mail.aol.com for that same account
okay and then you'll go up to watch my mouse over here on the upper right we'll go up to options
down to account info just follow my mouse
over here to the left to account security scroll down a little bit
generate and manage app passwords now I've already done this but I'll show you where
it is now what has changed there used to be a drop down menu right here that had
several different options for you now don't I have no idea why I don't work for the company
um but the one you need to type in will be Outlook desktop
just I've already done it before obviously Outlook desktop hit generate password
and then copy you know highlight all this and hit Ctrl C on your keyboard to copy it
reads it read it it tells you down below what we're about to do
we're not changing our AOL password we're just sort of creating a password so that
Outlook mail or you know AOL your uh your software on your computer can accept your
real AOL password it's so stupid I know believe me I know and some people have been struggling
this for for years even us included okay so now we're going to paste this generated password
into the password field go back over here now to to your mail app okay select the
email address that's got the problem come down here to the bottom watch my mouse hit settings
then up to the upper right manage accounts select the account that's got given you grief
and you will paste that password that you just copied right here and then hit save and
it should update your uh you know your settings now this is assuming your AOL password is correct
yeah don't don't ask me why you know this is the dumbest thing ever
and uh it took us several years to come up with this fix
and uh we were just notified by a viewer that that one step has changed as far as getting to
getting to this here you know it used to be able to select from a drop down menu and note this also
let's say you have an Android mobile device you can also select Outlook Android or type
it in rather generate a password for that while you're using your you know your Samsung phone
or uh iPhone or whatever you know um and you can generate a password for the mobile device that's
having the same problem and you would paste that into the password field on your mobile devices
mail app I know it's a little bit confusing for that part of it but this overall procedure is the
same for a mobile device having the same problem anyway I have no idea why they changed that one
part so I thought it was necessary to do a new video um you know so that you guys could get
through that one little step anyway and I'll put a link down below for the previous videos
and um that showed you know let's just sort your problem out and once again I'm not an AOL employee
I do not work in I.T for AOL Incorporated we just figured out this fix a couple of years ago
and um that's that so um so yeah check out our our YouTube channel we've got all kinds
of videos and things on how to fix stuff you know we mainly work on motorcycles cars ATVs dirt bikes
you know and you'll see a playlist link thumbnail pop up at the end of this video that could guide
you into some different areas of working on computers or eBay or YouTube tips computer tips
stuff like that as well as all of our videos in a single playlist so you know if you're bored you're
looking for something to do uh you know it helps any YouTuber who has a a channel you know if you
just scroll around and see if there's something else that might help you and if you're feeling
generous we have a PayPal link you know if this finally solved your problem feel free to shoot
us a donation we greatly appreciate it as well and uh and that's that anyway watch the video
again and it is correct now as far as that one screen on getting to the generate password part
as the phone rings while I'm doing a video
anyway that's it y'all have a great day uh post some questions down below but once again
I'm not an AOL employee so keep that in mind you'll have a good day we'll see you later