In today's video I'm going to talk about the ReSound multi-mic and my experience of utilizing
Title One of the American Disabilities Act to receive accommodations I needed because of my
disability, a moderate to severe hearing loss, at work. If you're new to my channel, welcome
my name is Emily. I created Definite Hearing as a way to increase awareness for the deaf and hard
of hearing. I know I am one of hundreds of 1000's of people with hearing loss. I specifically have a
sensorineural hearing loss. Now the government of the United States defines this hearing loss
as significant and as a disability and because of this, I am able to take advantage of certain
rights that I have for my disability due to the Coronavirus pandemic, video calls have become
increasingly popular in the work environment. And until we recently returned to the office, I didn't
realize that this would mean in the office that I would need to put headphones on to hear my call
working from home. I've had a room to myself. I've been able to turn the sound on through my
computer and hear that appropriately. But when I went to the office, I would wear headphones
over the ear headphones. In fact, these headphones would make my right hearing aid feedback. The
reason for this is is that my right ear is not as strong as my left ear. Therefore, the hearing
aid has to be turned up more and it is therefore more prone to feedback when I put on over the ear
headphones. So when I returned to the office, I realized that in order to wear these headphones in
order to hear my calls, I would have to turn off my right hearing aid. I didn't really think much
of it. I was just doing what I needed to do. And one day my boss asked me, “Is there anything we
can do to make this environment better for you to work in?” He askes everyone that. And I thought,
“Actually there is one thing I could use, a ReSound Multi-Mic,” we talked about why and why it
would be beneficial. And he said send me the link and he ordered one right away. I was so grateful
that it didn't have to get super technical or say “Hey, by Title One of the American disability that
I'm entitled to this mic, the great news is that my employer is responsible for providing these
accommodations.” I'm just really grateful for an employer that cares not just about me but all
my other co-workers as well. So my boss ordered this ReSound with the mic and it came right now
here is your hearing aid accessories will depend heavily on the type of hearing aid you have.
I have a ReSound Enzo 3d pair of hearing aids. I love them so so so much now I have changed
hearing aids and hearing aid brands over the years because hearing aids typically only last
about five years but for now, this ReSound multi mic will help me the way that it works as I'm
able to plug into my work computer the Bluetooth feature will then stream the sound straight from
my computer to my hearing aids so I can hear no one else can hear what I'm hearing and I don't
have to turn off one of my headings to understand what's being said it is excellent. I will say one
challenge that I have faced is that it seems that we're having a difficult time enabling
people to hear me when I talk back so right now it's beneficial for calls that I'm listening in
on. But as far as a two way communication, I just had to listen in conference rooms or use my over
the ear headphones for that anyone knows how this works to get the two way communication working, please
let me know. But I'm going to unbox this I want to show you what it is and how it works.
Here is the multi mic. As you can see, it's about I think two inches long. Very small, very
discreet. It's got a little clip on the back so that if you want you can attach it to a speaker's
lapel and the sound will Bluetooth straight to your connected hearing aids. It is amazing. So the
biggest thing is I was so excited when I got this I pulled it right out of the box and was ready to
you that FYI it needs to be charged before you use it so I was able to charge it. One thing I
will say is a ReSound multi mic is made in Europe . [ReSound] is a European brand so therefore, the plug that comes
with it, or at least the one that came with my model is a different plug that doesn't work
in American plugs (outlets). So I've used these before when I've traveled to Europe but this is a plug that it
comes with so you can't charge it unless you have an adapter. Thankfully when I say adapter, you
need a USB cable to the wall adapter. This adapter is found in many smartphone chargers. For example,
I have my iPhone charger right here, I'm able to take this part of the plug from my iPhone charger
and plug this right in to charge my ReSound multi mic so at least the adapters are easy
and convenient and you should already have one if you get a ReSound mic. To charge the
multi-mic you simply use the end of the charging cable and plug it in. I've noticed that mine takes
what we'll say four hours maybe, I didn't check it soon enough to charge all the way but you will
know if it's charging and if it's charged if you push the power button and it turns green so it is
important to charge your multi mic before you use it. This multi mic comes with a little instruction
booklet that will help you set it up based on your operating systems whether it's Windows
or iPhone. In addition, this gadgets really nice because I have an iPhone app for ReSound
specifically I can sync this little gadget up to my phone and also operated from there,
not just from the buttons on the back. I also love using this device for when I edit videos.
If I want to listen to computer sound without having to let everyone else hear it as well.
I simply plug in the audio jack right here and connect it to my computer. Here's the audio jack
and then this end goes into my computer. Yes, I am a Mac user. Once you transfer from Windows to Apple,
it's really hard to go back. Just public service mounts. Here is a user's guide
that the mic comes with. It's extremely helpful and I absolutely love this little gadget I also
love using the ReSound multi mic on planes. You just plug it into the audio jack and the sound
stream straight from this little device to your Bluetooth ReSound hearing aids. It's magical.
It's incredible. If you've used one you know what I'm talking about. If you have not used one,
definitely consider trying one of these. I know it's charging when the little red button is going
when it's fully charged. It turns green. So it looks like I'm going to have to wait to show
you where features on this. But stay tuned to my channel and we will do a full in depth review of
the ReSound multi-mic. All in all I just want to share that if you have hearing loss or if you have have
a disability if there is a device or gadget like for me, the ReSound multi mic that will help you
in your work environment, do not hesitate to ask according to Title One of the American
Disabilities Act employers are responsible for providing the necessary devices and accommodations
for their employees with disabilities. Like I said, I'm super grateful for my employer that
they've been willing to accommodate me in this way. And it's beneficial to hear
and understand my calls. Do you have any devices that you use at work they're extremely beneficial?
If so I would love to hear in the comments below. Do you have any questions about the ReSound multi
mic? I think it'd be fun to do a video just on that. If so, let me know in the comments
below. If you haven't already, please like this video. And subscribe to my channel. I
look forward to making more great content for you. Stay strong, stay amazing and have a great day.