Listen to this Indian hero. He's one of my subscribers, he got a phone call from
a scam call centre recruiter trying to hire him into a scam call center and she
admits it! She admits they're doing scams and just listen to how he deals with her.
I am so happy with him he's awesome and then let's call Miss Pooja Jain up and
see if she has a job for moi.
Pooja: Yeah, good afternoon, Sir. Subscriber: Afternoon, who's this?
Pooja this side from a Smart Solution, Delhi. Actually, did call you for job regarding an
international BPO. So are you looking for a job? Subscriber: Yes, I am.
Okay, currently you are a fresher or experienced? Subscriber: experienced.
Okay and how many experience you? Subscriber: I have about 6 years of international customer service,
plus sales, non-technical, banking. Pooja: Okay so now you are looking for banking sales or
any other profile? Subscriber: Anything. Pooja: Okay so it will be international technical sales
profile just like you will receive pop-up calls and the PPC calls just like
regarding the mail issues. And they will train you properly. Okay?
So what is your current salary and salary expectation? Subscriber: Well my previous in hand was
45,000 Rs. Pooja: Ok, and you expectation is? Subscriber: Approximately 49 to 50. Pooja: Ok, fine.
So when you can come for interview? Subscriber: Well depends which company are you talking
about. Pooja: Actually I'm talking about a Smart Solution. Subscriber: So, it's your own company?
Pooja: Yeah. Subscriber: So you're calling from the recruitment team? Pooja: Actually I'm recruiting for this
company but you directly go in the company. Subscriber: Alright, and where's the company
Ah company name is ???? & URL Smart Solutions that is located in
NSP Metro Station, Delhi. Subscriber: That's all right, on top of it, did
you say it's pop-up calls? Pooja: Yes. Subscriber: Okay. Alright. So that means incentives are
there? Unlimited? Pooja: Yeah, yeah, yeah. Subscriber: Is it scam?
Pooja: Yes, yes, it's a scam. Subscriber: It's a scam. Then why are you hiring for scams?
Pooja: Why are you hiring? Because that's our requirement. Subscriber: I mean it's scam. You shouldn't be doing it. Right?
It's a scam. It's scamming people so you're also
being a part of it in recruiting people. Isn't it? Pooja: Ah... Sir...
Subscriber: Alright, you have a good...
Now, I called this guy a hero because so many of us are too scared to stand up to the bad guys.
We think "Oh, it's too dangerous, they have too much money, they have too much power."
And yeah, that's true they do have all of these things but if we don't stand up to
it then who will nah? Don't just read quotes like, "Be the change you want to
see in the world." We actually have to act on them as well and that's what I heard
in this phone call.
You guys remember all the freedom fighters of India right? All the great freedom fighters of India.
Mahatma Gandhi, Dr Ambedkar, Sarojini Naidu, Bhagat Singh.
Jawa... Jawa...
I always get his name screwed up.
Jawaharlal Nehru. That is a real tongue twister for an English speaker.
They never worried about the consequences of their actions right? They just fought for
what was right and their inspiration needs to live on through us.
There's plenty more things for us to keep fighting for right?
Anyway... getting to deep aye? Let's give Ms. Pooja Jain a call and...
I'll try get a job with her. Let's see what she has to say na?
Hello. Mrs. Pooja Ji. Rahul Sharma this side.
Hi, my friend Govinda he got a job through you at NSP and he's really enjoying it.
So, Ma'am, can you help me get a job there too?
Pooja: Can you please tell me your friend's name? Karl: Yes, Govinda.
Pooja: Govinda. Ya, ya, actually..
Yes, yes, he got job from NSP. What is your friend's name? Govinda? Karl: Yeah, Govinda.
Pooja: But I didn't ahhh...
Oh. Because he gave me your number. He went for an interview after you talked to him.
Pooja: He went for interview? Karl: Yeah, something something Solutions. I can't remember the name of
the company. Pooja: Yeah, yeah, it's Smart Solutions. Karl: Yes.
Pooja: Ok, yes, yes. I have. So please tell me...
Karl: I need a job I've been working in you know BPOs and all for
about two years now. Pooja: Ok so you have 2 years of experience right?
Karl: Yeah and I've been working for Nahi Chahiye Ji Private Limited in Delhi last two years and then
I was doing the technical calls, you know? Pooja: Okay and what is your current salary?
Karl: Current salary 35,000 Rs. Pooja: 35,000. But actually we can give
you at last only 25-30,000. Not more then. Karl: Ok. One minute.
(Fart sound fx)
Sorry, sorry, are you there?
Yes.
Hi.
So I've been doing inbound calls. So pop-up calls mainly.
Pooja: OK. Karl: You know I've been generating one lakh a day of sales.
One lakh because we've been having these foreigners they call us and it's very
easy to trick them you know and due to the virus check on the computer and yeah
one lakh a day in sales I make.
Hello?
Hey! Hang up on me. Damn. Let's all her back, let's call her back.
Hmmmm not answering.
I think I went too far right? She knew my voice was that of a foreigners and yeah
she smelled something fishy when I had to make up that name Govinda so.
And maybe me farting, pretending to fart anyway. Maybe that sent her over the edge.
Because actually these guys know what they're doing is wrong and
they're very worried about talking to people okay.
and they're very worried about getting busted yeah I wanted to say more to her I
wanted to blast her you know. Like why does she do this and all that.
But she knows what she's doing. She knows that she's a criminal. Pooja if you're
out there, what you're doing is you're taking these kids a lot of them who
haven't had work experience before and you're training them up is a scammer
basically. You're sending them to these scam companies and it's very hard for
them to leave once once they're there. They get trained as a scammer and then they can't
leave I'll tell you why. Because these companies won't provide them a reference
letter after they leave. So these kids are trapped there. They might have worked
there for one or two years but it's not gonna show up on this CV and why would
they want the show up on this CV they know they're working for a scam company
as well so it's a bad situation for the kids who you have scammed into working
at these scam call centres. It's really bad Pooja. Anyway, we'll let the police
deal with you. Oh we just got a text from her, it says, "I'll call you later."
That's one of those default things you can press when someone's trying to call
you and you want to like tell them "na na not right now." So, yes, she's not answering
my calls so it's a reply, "Pooja Jain, I am reporting you and Smart
Solutions to the Delhi cyber police for trying to hire scammers good luck."
You guys have stuck to the end of the video. I'll give you a little bonus. I'm
gonna go in and try and find this Smart Solution call center. I'm here at NSP right now.
This mall I'm at is like a ghost mall. There are so many derelict
buildings here and so many office spaces which have nobody in them and they're
just full of like chairs and office equipment for when times when business
is better here and I'm guessing a lot of call centres would have been run out of here as
well but a lot of this call center jobs have gone the Philippines now so yeah
the call center industry is struggling here in India. And this office here it's
covered in these notices from the court he needs to come to court. He's done
something wrong. Look at how they've served all these papers along here for him.
Naughty boy.
So I came out here to NSP to find the Smart Solutions call center. The metro station is just across the
road here and, I don't think, I can't find it. You actually need the proper address
from Pooja I found a smart solutions office here but I don't think it's a
call center inside. It's really really hard to see inside and the security
cameras on so I didn't want to go and like just jump and look through the
window but yeah I think it's the wrong office.
Pooja won't give out the address so easily and they're so worried about
giving out the address because they know what they're doing is wrong and they've
been told not to about their address until the interview stage you know so they
don't want to get caught so easily by someone like me calling up and taking
the address from her. Because actually I got Manisha to call up and try and get
the address from her earlier but Pooja just just wouldn't give it to her she'd
only say NSP smart solutions. This place is freaking creepy.
Let's get out of here naa
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