that situation was.
I actually physically
called them on the phone
because there's a lot more
potentially to the situation,
and I told them to immediately
change
their passwords, which they did.
>> Judge Judy: And when they
changed their password
and they put
in the one-star review,
was that ever changed again?
>> I do not know.
She changed it back to a one.
The passwords have changed.
Whomever is locked out of it
cannot make edits again.
>> Judge Judy: Well,
that's what I'm asking you.
>> Yes, ma'am.
>> Judge Judy: So when
it was changed back to a one
and they changed their password,
that was never changed again.
So whoever had the
original password
to get onto their Google account
could not get
into the account again...
>> Correct.
>> Judge Judy: ...to change it.
Okay.
Anything else you have
to tell me?
>> Oh, yes, Your Honor.
That was just one incident.
This comes into two cases.
There's basically a situation
where there were reviews left
on the defendant's website
and then reviews that were left
on the plaintiffs' website.
>> Your Honor?
>> Judge Judy: Shh. Shh.
Just a minute.
Are you talking about reviews
by the defendant
of the plaintiff's company?
>> We can go through
this very quickly for some...
>> Judge Judy: That number of
pages is not very quickly to me.
>> Okay.
>> Judge Judy: One page.
>> There's one
that's kind of damning.
>> Judge Judy: Okay.
I'd like to take a look at it.
Okay.
So here are a lot of
positive things for his company.
>> Positive things
for his company in the past.
Very first thing you see --
>> Judge Judy: I see.
I see it. I see.
He's got five stars.
What are you talking about
with regard to negative comments
with regard to his company?
>> Okay.
Well, very first thing
is the first review
that you see is not really
Dr. Donna Skerry.
That e-mail address is not
associated
with her e-mail account.
Her official Google account
is the second one
you see with the one star,
"dr.Donna" with small case.
This first one coming up
giving a five-star review,
the first one you see, is not,
was not done by Dr. Donna.
>> That's a lie.
>> Judge Judy: Just a second.
Fine. What's next?
>> What's next?
>> Judge Judy: You've already
told me that already.
I hear you already.
>> Page two showing that
Dr. Donna Skerry
was the one-star review
based on how her name is shown.
>> Judge Judy: Listen to me
carefully.
I got it.
I got him. I got her.
>> Announcer: "Jud
you said to me there were some
comments posted about his
company...
>> Right.
>> Judge Judy: ...by her
that were positive.
No, so you're still on this
one-star, five-star.
>> Yes, because the five-star
was not physically done.
It was an impersonator.
>> Judge Judy: I don't care.
I got it.
I mean, don't make it
a bigger metsieh than it is.
I understand what happened.
She gave him a bad review.
Somebody, most likely him,
went in and changed it
to a five-star review.
>> They're two
separate accounts.
>> Judge Judy: I don't care.
>> I have an e-mail with her
implying
that she left that review
because she asked me
to take a lock off of it.
She left me a negative review.
Then when we got back together
and I was helping her,
she left me a positive review.
Then, she left me
a negative review
at the same time the positive
was posted.
She posted this.
If you'll refer to this,
Your Honor, it says,
"Please remove the locked
Google review at this point.
Why can't I remove it?"
And the nature
of that e-mail is negative,
which clearly states
that she's trying to remove
a positive review
that she left, or Kate, or...
>> Judge Judy: Shh.
>> ...this.
>> Judge Judy: Did you start
talking to her again after June?
You see, I have this June letter
from the daughter...
>> Yes, Your Honor, we did.
>> Judge Judy: ...which
apologizes.
And the initial review was one
day is what you're saying?
>> When she left me a negative
review, I got in touch with her
and said, "What's going on?
You guys, I couldn't get
in touch with you guys."
Then, she said,
"Oh, that's okay.
We're back together."
And you see the nature
of one of the e-mails.
>> Judge Judy: So let me see
this.
>> Then, she left a positive
review because she felt bad
about the negative maybe.
>> Mm-mm, that's not true.
>> She would have only edited
her own review.
>> And then she couldn't --
>> Judge Judy: Listen to me.
If you're here as an expert,
don't be an advocate.
Do you understand?
He's saying something far more
substantive
than you are addressing.
Do you understand?
If you're here to explain
something to me
and if you want me to accept you
as an expert, don't get into
an advocate's position.
>> Yes, ma'am.
>> Judge Judy: Do we understand
each other?
>> Yes, ma'am.
>> Judge Judy: Good.
Now, you can s