well hello they're beautiful people it is Me Jazzy Mack and I am so freaking excited to present to
you this southwest careers opportunity because one obviously it's a work from home opportunity
but another huge benefit is the salary this particular salary is going to go into the
six figure range this is a very high salary yes they hire in New York yes they hire in California
so let's go ahead and get into this southwest opportunity um and of course we've got some bonus
opportunities for those of you that just want to do something a little bit more entry level or if
you don't have a bunch of work experience or if you are returning to the workforce so the one
thing that I want to point out about Cigna group is that they are hiring they are on a hiring spree
this job just posted on March 30th this is a customer service representative job and this
job is going to be perfect for anyone that you you know they're saying all they want you to have is
a high school diploma be comfortable working in a quiet environment and have about a year
of customer service experience or call center experience now I do have other jobs that are
no phones I know you all um not everybody likes phones some of you do but the pay for this role
again it's entry level so it's going to be up to about 22 dollars per hour yes you can pretty
much work from anywhere you know in the country you get 18 days of PTO you've got paid holidays
you've got 401K you've got life insurance you've got all the benefits so you can apply for this
job they've got other jobs like the billing uh support representative or senior representative
that one pays a little bit more up to twenty six dollars per hour yes we've got resumes already
pre-filled for these roles I've already added in the hot words for you so if you need those
they are down below in the description box now for a on phones role and remember we're going
to get back to the Southwest roll but this is our first non-fung roll this is going to be
the resource planning senior analyst role that is a fancy pants way of saying this person is
responsible for doing the scheduling so what they do is kind of plan out how many agents they're
going to need in the call center so this is one of those opportunities where if you've got call
center experience you can jump into a very high paying role and I'm going to tell you
up front this role pays up to eighty two thousand dollars per year which is like 41 dollars an hour
um depending on your experience now they've got another similar role that's called the short-term
forecasting role which is also about uh planning com planning capacity as far as how many agents
you need on the phones you may say hey this is going to be a busy summer so we're probably
going to need 500 agents on the phone now you're not responsible for hiring those agents you're
just responsible for basically looking at the data and making an educated guess on how many
agents you're ultimately going to need how many billing Representatives you might need or you're
probably going to also be involved with some coordination of like attendance uh Records so
making sure that people that call out making sure those things are being documented you know making
sure that people that go on like some type of medical leave that they're being diligent in how
they document those absences right so it says that you're going to coordinate with real time
and operations uh Partners to plan for tests not included or not limited to breaks lunch meetings
classroom and individual training and coaching so that basically means that you're going to account
for those things and just check people's logs to make sure nobody's taking like a four hour lunch
break or to make sure that people are not you know just just leaving while they're still locked in
and like doing what's called riding the clock so you that's the sort of forecasting that you would
possibly be doing so again this is no phones just want you to have a high school diploma two years
of customer service or contact center call Support Center that's all the experience you need and this
role starts at 75 000 and it goes up to 125 000 per year so if you're good at scheduling things
if you're good at checking people's attendance a lot of you have probably worked as like a pre
school teacher like a youth counselor maybe an office assistant maybe you were responsible for
managing you know people's Personnel files and things of that nature this is going to
be right up your alley okay so make sure if you need the resumes you go down in the description
box they are there the ultimate resume kit is where this is going to be listed now
I know all of you are ready to get into this southwest careers opportunity because a lot of
you missed out on the Delta opportunity and before we even go into it I gotta call some people to the
front of the classroom and Shout some people out okay because Queen K said Jazzy I have an
update I applied for the position at Walmart as a resolution coordinator back in January on the 26th
and I'm now in training I have one week left of training I love my job and everything I'm learning
Walmart is a great company listen for all those people out there that say Walmart doesn't allow
you to work from home uh proof so congratulations to you Queen K hope you're enjoying it and then
Clayton of course said I got the Delta Elite job that was another work from home job uh with Delta
so if you missed out on the Delta one hey why don't you give this southwest opportunity to
try and Clay girl you still owe me a buddy pass I will be waiting at baggage claim for you okay
see ya and then Cassie said Jazzy even though I didn't get a work from home job that you posted I
did land a job as a project manager with a major company using your tips and gems thank you for
everything you do I'm still going to apply for these roles I start my new job on March 27th and
God bless you thank you so much we're hope like I just really hope that you're enjoying your job so
far that's just really amazing that like sometimes when you don't get a job you can get discouraged
but you just got to keep going like seriously you have to keep going something is going to come for
you so uh raspberry experience said hey Jazzy I got the job with Enterprise for the account Fleet
coordinator congratulations to you and then JCC said Jazzy I got the job at Progressive my start
date is April 24th Ken said I follow Jazzy steps and got the job with Progressive Insurance y'all
are on fire Mercedes said I got hired on a Comcast my start date is April 3rd y'all are on fire I'm
so proud of you you all congratulations I love it I love it I love it so let's talk about this work
from home job with uh Southwest now this job is going to be for a technology analyst ignore the
location you can work from anywhere in the U.S the only restricted states are like West Virginia
um or something like that but still like California friendly New York friendly and
all those other places friendly so here is the job number because I know a bunch of people are
going to be like Charlie I can't find it here's the job number okay so type that in when you're
looking for the job now what the heck does a technology analyst do so glad you asked this
technology analyst position upholds our purpose by providing Technology support to the customer
support and services payroll team so what that what I kind of get from that this is just based
on my own personal you know technical fintech experience back when I worked in corporate uh
doing corporate Consulting and that sort of stuff uh it sounds like this would be kind of
like a little bit like a help desk team and maybe a business analytics team that is responsible for
making sure that the payroll systems are running as expected so obviously people want to get their
paychecks but the systems as far as how people are entering time how people are entering you know
time for like if they've worked a holiday or maybe they worked on you know some special occasion and
they have to have their pay rate adjusted this is going to be supporting that system so it says
this role drives Enterprise and impact for the M4 time that's the name of the system and attendance
system so again we talked about people that you know have to enter their time for work if they
do overtime making sure that they get paid for that overtime the system that supports that is
what the technology analyst is going to kind of support right so again so fully remote position
um you may have to do some trainings or occasional conferences but yeah it is
still very fully remote so it says this analyst is going to support the agent desktop strategy
team okay with initiatives that impact our time and attendance technology so
this is honestly not like a high level role that requires a ton of experience
um they're saying just have a high school diploma or GED and then they're saying it'd be nice if you
had a bachelor's degree or if you had equivalent training so you do not need to have a bachelor's
degree if you've got what that means when they say equivalent training is you've got the equivalent
to four years of some type of training whether it's in I.T maybe it was in management perhaps
it was in training something like that okay so I don't want you to get caught up on this whole
degree thing I've applied for so many jobs gotten so many jobs and they never even asked me about
a degree many of the hiring managers don't even have a degree okay take it from somebody who knows
okay so this is pretty much going to be just a really great role for you all that have ever done
any type of I.T help desk call center support scheduling you've managed the restaurant all
that good type of stuff and yes we do have the resume templates available this is already in
your library for those of you that have the subscription but here is the pay 97 000 is the
minimum okay 208 000 and you know that I'm gonna tell you to negotiate it anyway I don't care if
they offer you a hundred and eight thousand you ask for 120 000 okay and you'll walk away with
118. and what's also really cool is they've got this 9.3 percent 401K company match I've never
heard of that much that's a lot yes you do get the Southwest uh flight benefits where you can
fly when you get ready and you also get to do the profit sharing so every time Southwest makes money
um you get like the the little like dividends from it or whatever
um in the annual profit sharing so it's kind of just like a really fat bonus that you get every
every single year I've seen some people that got ten thousand depending on how much they
work other people have gotten twenty thousand dollars so this just want to be dependent upon
um your actual salary so that is going to do it for this video If you all need any help let
me know Down Below in the comments and until the next time I will see you later bye [Music]