>> WE HAVE SEEN CRISIS, DESPAIR, AND NOW GRATITUDE.
NO VISITORS, UNDERSTANDABLE AS COVID RAY.
, BUT FOR THOSE WHOSE FIGHT WOULD END HERE, FOR THEIR
FAMILIES, IT WOULD FOREVER MARK THE PANDEMIC.
PEOPLE SUCH AS NINE-YEAR-OLD BETTY BENOIT OF GRAFTON,
DESCRIBED A, BUT MORE AFFECTIONATELY KNOWN AS NANA.
>> IT BECAME CLEAR TO OUR FAMILY THAT SHE PROBABLY NOT COME OUT
OF THE HOSPITAL.
THAT WAS MID APRIL OF 2020 WHEN COURTNEY CASEY GOT THE CALL
THAT HER NANA WAS DECLINING QUICKLY AND THE FAMILY NOT BE
ABLE TO BE BY HER SIDE.
>> THE NURSE SIDE OF ME UNDERSTOOD THE REASON, BUT THE
GRANDDAUGHTER SIDE OF THE, IT STUNG.
>> IT IS HEARTBREAKING WHEN THERE IS A PATIENT THAT JUST
WANTS TO SEE THEIR FAMILY.
>> EVERYTHING THAT WE DID DURING THOSE DAYS, WE HAD TO WING IT.
WE ALL FELT LIKE, IF WE CAN JUST GET THOSE PATIENTS TO A WINDOW
BED, WE WILL TELL THE FAMILIES TO COME UP.
>> WAS ONLY FOUR SUCH ROOMS AVAILABLE, IS A TIME-CONSUMING
PROCESS.
>> ON SUNDAY NIGHT RECEIVED A PHONE CALL THAT THEY WOULD BE
MOVING MY MOTHER TO A WINDOW ROOM.
SO THAT WE COULD COME SEE HER THERE.
IT WAS AN IMMEASURABLE GRATITUDE.
WHERE MY HANDS COULD NOT DO IT, THEIR HANDS DID IT FOR US.
>> THANK YOU SO MUCH.
>> MANY MORE PATIENTS WOULD NOT HAVE TO EXPERIENCE A WINDOW
GOODBYE.
THEY ARE AMONGST THE SURVIVORS.
WHEN RAY HERNANDEZ LEFT THE HOSPITAL, HE WAS ONE OF THOSE
MIRACLES.
AFTER 74 DAYS IN THE HOSPITAL, --
>> IT WAS LIKE GOD HAD GIVEN ME A NEW CHANCE AT LIFE.
>> AS HE WAS WATCHING THE HEALTH CRISIS UNFOLD, HE SAID HE DID
NOT HAVE A CHOICE BUT TO CONTINUE WORKING.
>> THE DECISION WAS THAT I WAS GOING TO BE RESPONSIBLE GO
OUTSIDE FOR EVERYONE.
THAT I WAS GOING TO DO THE SHOPPING AND ERRANDS AND THEY
WOULD STAY INDOORS.
>> IN EARLY APRIL, A HEADACHE SHADOWED WHAT WOULD SPIRAL
QUICKLY TO END-OF-LIFE DECISIONS.
>> TO BE CANDID, SEVEN, EIGHT, AND NIGHTS OF APRIL, THE DOCTORS
WERE TELLING ME, WE HAVE TO INTUBATE AND RUN THE RISK THAT
YOU MIGHT NOT WAKE UP.
>> FOR SIX LONG WEEK, HIS FAMILY LEFT WONDERING AND WAITING.
MIRA -- MY WIFE RECEIVED A PHONE CALL THAT EVERYTHING THAT COULD
BE DONE MEDICALLY WAS ALREADY DONE.
BUT HERNANDEZ DID WAKE UP.
>> THE TREATMENT AND CARE THAT I RECEIVED WAS VERY MUCH COMPARED
TO A BRAND-NEW BABY.
>> THE HERNANDEZ FAMILY OVERJOYED TO HAVE HIM HOM >>
BACK TO THE STORY OF COURTNEY’S MOTHER.
ONE OF THE NURSES CARED FOR NANA WAS ALSO NAMED NANA.
AS WITH HER NANA BETTY AND HER FINAL MOME