YOU'VE
YOU'VE GOT QUESTIONS ABOUT THE CORONAVIRUS WE'RE HERE TO GET YOU AND ANSWERS. STATE ATTORNEY
GENERAL JOSH STEIN IS WITH US
TODAY AND HE'S GOING TO BE
ANSWERING YOUR QUESTIONS YOU
CAN TEXT THOSE QUESTIONS TO 3 3
6 3 7 9 5 7 7 5 RIGHT THERE AT
THE BOTTOM OF YOUR SCREEN HERE.
JUST REMEMBER ONLY TEXT THOSE
QUESTIONS DON'T CALL. ALL
RIGHT. AND I BELIEVE YOU HAVE
AN UPDATE ABOUT THE GUILFORD
COUNTY PRICE GOUGING NUMBERS.
YEAH I'VE LOOKED AT VARIOUS
COUNTIES WHERE THE COMPLAINTS
ARE BEING MADE AND GUILFORD GOT
THE FOURTH MOST MECKLENBURG AND
WAKER NUMBERS WANTING TO. NOT
SURPRISINGLY FORSYTH WAS NUMBER
THREE IN ABOUT 70 COMPLAINTS
AND GUILFORD HAS ABOUT SIXTY
SIX SIXTY SEVEN COMPLAINTS GOT.
OK WELL WE'RE GONNA MOVE OFF
PRICE GOUGING FOR A LITTLE BIT
WE'VE GOT SOME OTHER TEXT
QUESTIONS. SOMEONE IS ASKING
WHAT KIND OF UNEMPLOYMENT SCAMS
ARE YOU HEARING ABOUT THAT I
SHOULD BE BE AWARE OF. WE'RE
HEARING WHETHER IT'S
UNEMPLOYMENT SCAMS OR IT'S THE
RECOVERY PAYMENTS THE CRIMINALS
KNOW THAT PEOPLE ARE DESPERATE
FOR MONEY AND SO THEY'RE TAKING
THAT DESPERATION TO TAKE
ADVANTAGE OF YOU. SO THEY'RE
TRYING TO GET YOUR BANK ACCOUNT
NUMBER IF THEY POSSIBLY CAN.
WE'VE HEARD ABOUT PEOPLE SAYING
I'M WITH THE IRS I CAN GET YOU
YOUR RECOVERY PAYMENT BUT YOU
NEED TO GIVE ME YOUR BANK
ACCOUNT INFORMATION SO I CAN
GET IT DEPOSITED IMMEDIATELY.
OBVIOUSLY WITH THE BANK ACCOUNT
INFORMATION THEY CAN THEN DRAIN
YOUR ACCOUNT OF WHATEVER YOU
HAVE. AND SIMILAR TYPES OF
ISSUES WITH UNEMPLOYMENT.
PEOPLE KNOW THAT FOLKS ARE
HAVING TROUBLE GETTING THROUGH
TO THE UNEMPLOYMENT SYSTEM
BECAUSE THE VOLUME HAS. IT'S AN
UNPRECEDENTED VOLUME. WE'VE THE
SYSTEM WAS NOT BUILT TO HANDLE
AS MANY PEOPLE WHO NEED IT? AND
SO THE GOVERNMENT IS TRYING TO
RAMP UP AS QUICKLY AS POSSIBLE.
THE COMPUTER SYSTEM AND THE
NUMBER OF PEOPLE WHO CAN ANSWER
PHONE CALLS BUT BECAUSE THEY
KNOW THAT PEOPLE ARE DESPERATE
TO GET IN AND GET THEIR PAYMENT
THEY WILL CALL AND SAY I CAN
FACILITATE YOUR UNEMPLOYMENT
PAYMENT. JUST GIVE ME YOUR
PERSONAL INFORMATION. THEY'LL
EITHER USE IT TO TRY TO STEAL
YOUR CASH OUT OF YOUR ACCOUNT
OR THEY'LL TAKE YOUR SOCIAL
SECURITY NUMBER AND TAKE OUT
CREDIT IN YOUR NAME RUINING THE
GOOD CREDIT. I KNOW A LOT OF
PEOPLE WOULD SAY WELL I DON'T
HAVE MUCH IN MY BANK ACCOUNT.
THEY DON'T WANT MY ACCOUNT BUT
THAT'S NOT TRUE WELL THEY CAN
OVERDRAFT YOUR ACCOUNT AND THEN
YOU'RE STUCK. I MEAN YOU
WOULDN'T HAVE TO PAY THOSE FEES
BUT IT'S JUST IT'S SOMETHING
THAT NOBODY WANTS. ALL RIGHT.
AND SO SOMEONE IS SAYING WHAT
TYPE OF ROBO CALL SCAMS HAVE
YOU HEARD OF SOMETIMES IT'S
HARD TO TELL WHAT'S REAL AND
WHAT'S NOT ABSOLUTELY IN. AND
THE SCAMMERS GET MORE CREATIVE
AND MORE TALENTED EVERY TIME.
AND WE'VE HEARD THE FULL GAMUT
OF TYPES OF COMPLAINTS. CLYDE
PREYED ON PEOPLE'S FEAR. NO.
EITHER WE'VE HEARD OF CALLS
THAT SAY YOUR TEST CAME BACK
IT'S POSITIVE CALL THIS NUMBER
SO YOU CAN BUY SOME ANTIBIOTICS
OBVIOUSLY. ONE MOST PEOPLE
HAVEN'T HAD A CHANCE TO DO A
TEST BUT IF YOU DID THEY DON'T
KNOW IF YOUR TEST IS POSITIVE
AND THERE'S NO ANTIBIOTIC THAT
WORKS. THEY'RE JUST TRYING TO
SCARE YOU OUT OF YOUR MODEL.
WE'VE ALSO HEARD YOUR NEIGHBOR
TESTED POSITIVE. YOU NEED TO DO
THIS IN ORDER TO PROTECT
YOURSELF. WE HAVE A HOME HEALTH
TEST A HOME TEST THAT WE CAN
DO. WE CAN CLEAN YOUR AIR DUCTS
AND ELIMINATE ALL BACTERIA AND
VIRUSES. ANYTHING THEY CAN
THINK OF TO TRY TO TRICK YOU
OUT OF YOUR MONEY THEY WILL DO.
AND IT CAN COME BY TELEPHONE IT
CAN COME BY TEXT INCOME BY
EMAIL OR SOCIAL MEDIA. JUST
BEWARE AND SOMETIMES THEY WANT
YOUR MONEY. SOMETIMES THEY WANT
YOUR PERSONAL INFORMATION.
SOMETIMES THEY WANT TO PUT
MALWARE ON YOUR COMPUTER IN
ORDER TO STEAL STUFF. SO DO NOT
CLICK ON ATTACHMENTS FOR
INSTANCE WE'VE HEARD ABOUT
E-MAILS WHERE THEY SAY HERE IS
A MAP OF PEOPLE WHO ARE
INFECTED IN YOUR AREA.
OBVIOUSLY EVERYBODY WANTS TO
KNOW THAT. SO THEY'LL CLICK IT
AND THEN MEANWHILE THEY PUT A
VIRUS ON THEIR OWN MACHINE.
YEAH I THINK IT'S REALLY
IMPORTANT FOR PEOPLE TO ONLY
CLICK ON SOMETHING FROM A
TRUSTED SOURCE AND THAT IS WHEN
YOU ACTUALLY GO TO THE SOURCE
LIKE WHEN YOU GO TO THE IRS WEB
SITE CORRECTLY. THE IRS DOES
NOT CALL YOU THE SOCIAL
SECURITY ADMINISTRATION WILL
NOT CALL YOU YOUR BANK WILL NOT
CALL YOU. THEY WILL E-MAIL YOU
VERY LIKELY EITHER. IF YOU GET
SOMETHING AND JUST LOOK SO TRUE
WHAT THEY YOU JUST CALL MY TOLL
FREE NUMBER 8 7 7 5. NO SCAM.
AND WE CAN TELL YOU IF IT'S A
COMMON SCAM OR NOT OR THE BEST
ADVICE IS GO TO THE WEB SITE.
FINALLY ACTUAL PHONE NUMBER OF
YOUR BANK OR WHOEVER IS
REACHING OUT YOU CALL THEM.
LOOK ON THE BACK OF YOUR CREDIT
CARD. LOOK ON YOUR BANK
STATEMENT. CALL THAT 24 HOUR
NUMBER AND SAY DID YOU E-MAIL
ME THIS. THEY DID IT BUT IT
WILL GIVE REASSURANCE TO KNOW
YOU CAN IGNORE THAT YOU'RE
ACTUALLY TALKING TO THE RIGHT
PERSON SOMEONE FOLLOWED UP WITH
THAT THEY SAY I GET SO MANY
CALLS ON MY CELL PHONE SOME ARE
BUSINESSES THAT I DO BUSINESS
WITH. WHY ARE THEY ALLOWED TO
CONTACT ME? AND THAT IS KIND OF
LIKE A LOOPHOLE THERE THAT A
LOT OF PEOPLE DON'T UNDERSTAND
WHAT THE DO NOT CALL REGISTRY
PRECISELY. MOST PEOPLE BY NOW
HAVE SIGNED UP FOR THE DO NOT
CALL REGISTRY. IF YOU HAVEN'T I
STRONGLY ENCOURAGE YOU TO PUT
YOUR CELL PHONE IN YOUR HOME
NUMBER ON THAT REGISTRY JUST
GOOGLE DO NOT CALL REGISTRY.
IT'S VERY EASY TO DO. BUT THERE
IS AN EXCEPTION FOR
PRE-EXISTING BUSINESS
RELATIONSHIPS WHERE IF YOU HAVE
A BUSINESS RELATIONSHIP THEY
CAN CALL YOU THAT SAID YOU CAN
DIRECT THAT COMPANY TO STOP
GOING FOR SO THAT THEY WILL
STOP CALLING YOU IF THEY
CONTINUE TO CALL YOU EVEN IF
IT'S A COMPANY YOU'VE DONE
BUSINESS WITH. AND YOU DON'T
WANT HERE. LET MY OFFICE KNOW
AND WE WILL GO AFTER THAT. OK.
YOU KNOW SO MANY OF US ARE
WORKING FROM HOME. WE ARE AT
HOME WITH OUR KIDS DOING
SCHOOLWORK AND THINGS OF THAT
NATURE AND JOSH STEIN HAS BEEN
TALKING ABOUT HOW TO MAKE YOUR
ROUTER SAFER SO THAT THERE'S
NOT DATA BREACHES WE'RE GOING
TO TALK ABOUT THAT WHEN WE COME
BACK