I just recently made a video about mental health ethics so with all this
better help online therapy scam stuff going around it's time for me to get
really honest with you about these services what is up everybody this is
Chris from the rewired soul where we talk about the problem but focus on the
solution and if you're new to my channel my channel is all about mental health so
I try to help you out with your mental health I try to educate and increase
awareness and decrease the stigma so if you're any that kind of stuff make sure
you subscribe and ring that notification bell so I should be getting ready to go
to sleep this is video those of you who know me
you know that once I get this idea in my head it's like I just gotta do it but I
saw some stuff about better hope the other day I was like what's this dumb
stuff so there's a small Channel me Balaji
and I saw one of his videos I think was about age three age three and that was
kind of ridiculous in and of itself there's somebody linked me another video
by Andrew something I just watched that by the way by the way people people
talking about Shane being true to dramatic in his Jay Paul series watch
this guy Andrews video god damn I have to expose this and also I need to tell
people that have promoted this site that they need to speak up immediately like
now because this is sketchy and if they know what I know but now are being
hush-hush come on now you're gonna have to speak
up you can't just pretend that this didn't exist
because what this website is is disgusting the best way possible full
disclosure so you might see some fire bias but like here's here's the thing I
have always prided myself with being extremely honest I've been in the mental
health field for over three years now I worked at a mental health treatment
center with specialized in dual diagnosis so people who have addictions
as well as a mental illness and a compliment that I would receive is that
people like that I was real with them like I have no problem I have absolutely
no problem saying like hey this is messed up like that's just me I have a
lot of new subscribers so some of you you're gonna have to build your trust
with me and I get that but I had to speak up about this better hope stuff
because it is so ridiculous when it comes like I'm so passionate about
mental health and people getting help like this just kind of infuriates me
when people detour others from getting the help that they need and I should
have written down some notes but there's gonna be kind of rant style so the first
thing like I mentioned like what PewDiePie said the other day like one
thing I take issue with is when like as a mental health advocate I take issue
with people making this like idea that way oh you're taking advantage of the
mentally ill oh by charging them from services like trust me there are a ton
of people that take advantage of people with mental illnesses but like like wow
I give these people some credit like give us some credit I am somebody who
struggles with mental illness I'm not this helpless little baby who can't make
decisions on my own like we have to pay for services so something that this guy
brought up was how expensive better help is I almost rolled over
laughing just so hard so let me tell you this
I don't promote anything that I don't believe in that's a fact
my girlfriend uses better help one of my other really good friends uses better
help and why would I have these people these
people very close to me in my life use this if it was awful right like my I've
mentioned it before my girlfriend has an absolutely amazing therapist and has
made leaps and strides in her mental health and she was already doing pretty
well but like this has helped tremendously so like but saying that
it's expensive like are you nuts like go I think one of the issues is is
the lack of awareness about mental illness like if any of you have ever
seen a therapist leave comments down below if you would
like about how much it is okay like like therapist charge insane amounts of money
like a ton of money that's one of the reasons I advocate for better health
because it's cheap and affordable some therapists charge what better help is or
more there's some therapists are charging 100 150 200 plus dollars per
hour so this Andrew guy who's talking about like how expensive it is you are
out of your damn mind all right so okay here's the thing so some people
are trying to point out like let's take a look at the fine print shall we we
make no representation or warranty whatsoever as to whether you will find
the counselor services relevant useful correct relevant they say relevant twice
satisfactory or suitable to your text broker calm okay the description
basically it's for freelancers I actually used to work with this for this
company before I started working at the treatment center but now I just
freelance right for them okay I make a decent amount of money every month just
freelance writing so basically what text broker is they are the middleman they
are they middle person okay so you have clients and then you have authors so you
have clients who have websites or social media accounts and they need stuff
written because people don't know how to write so what tech smoker does is it
links the clients up with authors who can write and supply the service better
help is the same exact thing better help is just a middle middleman they are
linking therapists up with people therapists with people now they do a
vetting process so like for example just to just to go even deeper on this um my
girlfriend's experience so they leave you I don't know how this works in other
countries so I'm just gonna talk about the United States they link you up with
a licensed therapist in your state because licensure is a big deal so my
girlfriend was actually very fortunate the therapist that she was linked up
with not only she from our state she's from Las Vegas and my girlfriend has
been able to meet with the therapist in person alright so so yeah this guy says
you know we tried to point out that they can't guarantee like yeah because a lot
of that is like subjective you know what I mean it's subjective about linking you
up with the right person but most the time yes like there are therapists who
specialize in trauma or addiction or you know borderline personality disorder or
depression or anxiety or certain therapies like dialectical behavioral
therapy or cognitive behavioral therapy so this special this makes that person
specialize in that area so they try to match you up the best as they can but in
order to cover their but they say like we can't guarantee it so they try their
best they try their absolute best - now the other thing is I've read some
comments like I think in my last video about Katie morning as people leave
comments down below about bad therapists or unethical therapists and I remember
this one coming I'm gonna put it on the screen if I can but she talked about
like she found a great psychiatrist and then she went through like eight
therapists like yeah I've been meaning to make a video I really do any of you
watch that show a typical on Netflix it's an amazing show but there's one
episode I want to kind of talk about where you go through the process of
finding the right therapist like sometimes you just don't click with
somebody like that's that's it but like this like exposing better hope
thing it is just bananas like so one thing I will say and this is gonna come
off like extremely biased but like you for a 7-day trial and there's like
things coming out like oh they bill you and like this guy said they build them
before they had a chance to cancel like did they build them at five days did
they bail him at six days mala jeez but like I don't know for me that's personal
responsibility do you know how many free trials I sign up for I take my phone
this little phone right here and I've set a reminder for like three or four
days before to remind me to cancel the services that's on me like I don't know
I take responsibility for all of the free trials that I sign up for like
that's just me I don't know like I don't know why they're trying to say this
place is a scam but again like man deterring people from getting mental
health help I don't know for any of you who've watched my videos I always say
like I really don't care I don't care if you use better help because I don't like
I just want you to get help that's it so if better hopes the right option for you
cool if not go see your own doctor or therapist or psychologist like it really
doesn't matter I just want people to get help but I also just want the right
information to be out there so my girlfriend mentioned that Phillip
DeFranco had tweeted about this so he did release some tweets I don't know if
you can comment down below like I'm not a thousand percent clear on Philip
defranco's because I'll say this if you don't trust me trust Philip DeFranco
like Philip DeFranco is like the only news source like what are the only news
sources that I trust and he uses this service I know Philip DeFranco would not
promote something that he doesn't believe in so when he says he uses it I
trust him now I will say this I don't I won't even say I don't think but like I
wouldn't be surprised if some of the youtubers promoting this don't actually
use it right full disclosure I don't my girlfriend does one of my other friends
does okay but I don't use it but so Philip DeFranco he put a pause on his
sponsorship with better help until they fix something in their terms of service
but again I'm not entirely sure what the issue is so let me read what he what he
put here okay he says we have a whole team that makes sure every provider we
bring to the platform is fully licensed and in good standing providers who
a required to provide proper license your documentation proof of identity and
references from other licensed practitioners who have worked with them
week we then cross-check their licensure information with their respective state
licensing board not only that our vetting process for each provider which
typically takes four to five weeks goes well beyond checking credentials for
example each potential provider needs to go through a case study exam by a
licensed clinician and a video interview the results of this rigorous process is
that only about 50% of the therapists who apply to work through better help
are being accepted to the platform the terms of use document typically provides
the legal the legalize that's were too weird the legalize that defines the
extent of liability and mitigate legal risks associated with such platforms we
recommend every user to make their own due diligence and we provide the full
licensing information for each provider so it's easy to do so we will look into
revising the terms of use document so it more closely matches the vetting process
we currently conduct all right so this is what Philip got and like so I guess
oh okay now it's I think the wheels are turning so I think what Philips saying
he's got this in an email and maybe it's not on their actual website which would
make sense process is legit if that's what they're doing now I don't know I'm
just somebody who's always tried to make sure I don't get sued or fired like I
used to work in the car service industry then I worked in the mental health field
like there's a lot of legal stuff that can go down like there's a lot like
especially in California like there are a lot of laws to make sure that people
don't get scammed on car repair services in the mental health field there's
something called HIPAA well that's in you know just the health field in
general so like I'm really about covering my own butt so like I get
language like for example I've seen some people get mad about like medications
and the side effects like they have to put that there to cover there but even
if there's like a 1% chance that you might get explosive diarrhea they have
to say that they have to tell you that so anyways the last thing I'll touch on
is in one of the videos I watched they talked about like the reviews and things
like that I don't know I don't know about that I'll just maybe like maybe
there is but I don't think every person that's like smiling with a McDonald's
cheeseburger like really things McDonald's is the best place on earth I
don't know it's just I really want to get on here and just air some things out
because I'm all about people getting mental health help and like here's the
thing I'll let you know a little bit about the last job I had for for the
treatment center alright part of my job was to get reviews okay so I worked at I
worked at a drug and alcohol rehab so if you could imagine drug alcohol it's
right and people sneaking in you know drugs or alcohol getting kicked out or
not getting do--we you know because there's a lot of guidelines for being in
a treatment center I've seen people leave the treatment center who got
kicked out for bringing things like heroin in and then go on and leave a
terrible review so part of what I did was I tried to get reviews now I never
tried to get positive reviews the way I told people that says just leave an
honest review I do not care if you hated the place I don't care if it's good bad
or indifferent that's what I would tell them I said just leave an honest review
so for example if you think the food sucked but your therapist was great put
that in a review or vice-versa whatever you think it is right and I
just wanted people to be honest so like I don't know like when it comes to
reviews and customer service I just hope that people aren't deterred from this
like again just get help somewhere just get help somewhere but I hope I hated
you a little bit about I don't know how the real world works and how some
companies work therapy works like one more thing I'm sorry this is a rant
video but the guy mentioned like the owners of better health also owned other
companies also run many other websites that range from other mental health
websites to big sites they even offered to pay me once
in Bitcoin or etherium oh my god are you telling me that people are entrepreneurs
and investors what a scam like what are you doing what I don't know no I'm done
with this video I'm not gonna do my whole outro and stuff like I'm just
thoroughly irritated like this is just some drama that people are trying to
stir up and you know what team star team stars dumb to so yeah that's pretty bad
but on top of that where does this company get all these counselors to deal
with all the people that sign up this video was like he he put so much
misinformation like why did he even include it why did he even include it in
the drama report like he he said that he did not have all the information this is
what I'm hearing allegedly he said that like multiple
times but he tries to say like oh they're trying to take advantage of
their depressed audience and stuff like keemstar you you I don't like you I
don't like you that much I don't know anyways if you liked this video give it
a thumbs up if you want to learn more about mental health and helping yourself
out make sure you subscribe to win that notification bill and you know leave
comments down below if there's any if there's any topics or videos you want me
to do about therapy and finding the right therapist and all that like cool I
am I am transparent as possible like I will never lie to any of you like I just
thought you honestly way too much so feel free to ask me anything maybe I'll
do a whole Q&A like let's do it if you want to put me to the test if you want
to put me to the test ask me anything again in the comments
below maybe that'll make for a good video alright but I'm gonna shut my face
go to sleep love you all see you later