This is the DE1 XL model of the Decent Espresso machine. Now it comes in white
and black. And as you can see, you can run it either on the tabletop or countersunk. Now,
let me explain a little bit the various options and how it differs from our DE1 Pro model. So the
first thing is it's about four centimeters longer, and the DE1 Pro model ends here,
where this black panel is. But we do with the XL model is we extend it four centimeters further,
so that all the cables can go here. And then they go into this hole here and come out to
the bottom. The advantage of that is that when you put this back panel on, which is magnetized,
then all the cables are hidden. If you've got a machine that is either facing customers or it's in
a kitchen island, this is a much tidier approach. With the DE1 Pro, this is what people see in the
back -- they see the cables and the wire, too. So this is our way of cleaning everything up. Now
with the tabletop version, It's common for people to have a hole cut out here, for the tube to go
directly through the table and then to where they need to go. With the countersink option, which
is you put the espresso machine in here...this is where the front goes *here*. And the tubes go out
directly. Now the reason that the tubing is in the front is so that the dirty water, which is here,
has a clear straight path. Now that's preferable because espresso can be quite sludgy as it's going
out the flush tube. And so it's better to have a straight a tube as you can have. If you are going
countersunk, and you're having the water come out the back, we do supply you with a 90-degree bend
that goes from the front, here, all the way to the back. The DE1XL model is made to be countersunk,
and it's just a little bit taller. It's about half a centimeter taller than the DE1 Pro model,
and you absolutely can put the Pro into the countersink. It'll be half a centimeter in, but
more importantly the back will still be visible, and there will be four centimeter gap in the back.
So the XL model was specifically made so that it would work with that countersink. You may also
notice that countersinking it lowers it quite a bit on on the table, which is really handy in the
sense that if you are at a cafe, you can have more eye contact, more interaction, with the customer.
Or if you have it at home, it's set in and it's blocking less the view of your kitchen. So that's
the idea there. The idea behind this countersink came from a meeting I had with a big name Italian
espresso machine company. And they were drinking a bit and laughing about how many cafes that they
had flooded with accidental leaks of their machine. Now I'm a software programmer -- I
have been since I was 14 years old. And I have spread countless bugs around the universe.
I am very aware that my work as a programmer is flawed at times, despite my best efforts for it
not to be. And so when we designed this espresso machine, Ray -- who's the hardware engineer
but also a programmer -- had very much the same philosophy. "Let's try not to screw up, but if the
unexpected does happen, let's make sure it has as little impact as possible." So this -- while it's
called a "countersink" -- emphasis on the word "sink" -- this is basically a sink with a drainage
hole. And when you put the espresso machine into the sink, it means should anything ever leak
inside, here it's all going to get captured, and it's all going to come out of this tube.
And that means that when you've countersunk the machine, you've essentially got an insurance
policy against anything going wrong in terms of water. Anything that's an open tap, I'm always
afraid about leaving the freezer -- making ice on my home refrigerator -- when I'm not home
during the holidays. And it's much the same thing, anything that' an open tap is potentially a risk.
And that's why we made the countersunk. We also think it just looks kind of nice to have this very
sleek, modernist, minimalist look. The back panel does come off -- it's simply magnetized. Let me
walk you through what the connections are in the back. So you've got power on-off. You've got this
plug here, which is going to power a pump or a valve that brings water into here. Now that is our
catering kit, which is for water that needs to be pumped into the machine. Or it's our refill kit,
if you've got pressurized water --for example, from a reverse osmosis machine. That will go into
here. So a pump or a valve. This cable here is a power cable and it powers that when the
tank that's in here senses that it needs to get topped up with water. And the topping up happens
automatically. If you countersink and you put it into a cart or a table, the refill kit and
the catering kit both have brackets, so they can be mounted to the underside and basically stay
out of the way. It just becomes invisibly part of your plumbing. So here it is front-facing,
and typically if this DE1 XL were used on our countertop and not plumbed in,
you would use it with this drip tray here. This drip tray comes in white and black versions. If
you get the white machine, you'll get the white drip tray. If you get the black machine, you get
the black drip tray. And the unplumbed version, which doesn't have a hole here, is what comes
with your machine when you buy it. When you buy a refill kit, you can get a black or white version,
and it has a hole. Which you can see here. And there's the tube -- a black rubber tube,
which comes with the drain kit -- that's what this is called -- goes through the hole that is
in the countersink. And that's the hole for the countersink. Another aspect of the DE1 XL model
is that the steam wand is considerably larger. It is meant to be able to steam larger vessels,
like the 600-milliliter milk jug. So you can make two drinks at once, whereas the DE1 Pro comes
with a much smaller steam wand, which is really meant to steam one drink at a time. The steaming
time is the same between the Pro and the XL. The only thing that differs is this larger wand here,
which also is shaped like professional machines as opposed to the Pro, which is shaped more like a
home machine steam wand. If you're coming from the professional world, you may be asking a question,
which is "Why are there not two and three group versions of the Decent Espresso machine? Why are
they only making these one group models?" Well, there's a a very specific reason for that. These
are light, and they can be shipped all over the world really quickly. On average it takes 2.2
days for a machine to come from us to anywhere in the U.S., for instance. So should a machine break,
you will find that it is quite easy to lift the machine out and simply put it into a suitcase,
send it out either for repair or for a swap, and that is our entire philosophy. The world of
professional espresso machines has been dependent on local repair because their machines are so
damned heavy. When you've got a two- or three-grip machine, and two people have to lift it onto a
pallet in order to send it somewhere, you're going to have to send people out. And that means they
have to pass the cost onto you, as well of having a service fleet all over the planet. We're able to
make a machine which is quite compelling, I'd like to think. And do all the repairs really quickly.
So turnaround is typically 24 hours when we get the machine. And it takes two days each way. So,
generally a repaired machine is out of your hands and back in your hands within a week,
because this machine is so light. It's also independent. If you have a two or three-group
machine and something goes wrong, typically the entire machine goes down. and with this,
you'll have two or three machines. One goes down, the other ones are still working. Even better,
we recommend that if you are a cafe, you have a plus-one spare that you use for weddings and
farmers markets, or what have you. And should something go wrong with one of your machines,
you just swap it, send it out, and within a week it's back again. And essentially, you're looking
at a half hour to unplumb and plumb it back in, and be back and running. So you don't have this
dependence on "Sorry, cafe closed until repairman shows up," which happens all too frequently. And
if you are in the industry, you'll know that the average time between repairs is one month
at a professional cafe. That's why they come very regularly, every few weeks to fix things before
they break. Because professional machines do break from the heavy use, and you have to plan for that.
So let me show you what it looks like when it's fully plumbed in. I'll take it out and put it back
in, and you get an idea of that swap process. I'm gonna go over here, and I'm gonna take that off
okay the drip tray off. And there you can see the tube. And looking inside the countersink,
you can see where the tube connects to for water to go out. If water ever spilled out of
the machine, it would drain out of this tube. So generally what I do is I take out the water tank
by lifting up the back, and pulling this forward like so. And then I lift up the machine slightly
that and take a water tank out. This is also something that's really worth doing weekly
if you're in a commercial setting, because you do want to keep this clean. Now this is
another advantage of it not being a boiler -- is that a boiler, there's all sorts of stuff
accumulating inside the boiler. But you can't get to it. Not directly, at least, because the
boiler is sealed. And this is something that can go into a dishwasher and fully clean it,
or you can spray it with some products and clean it. And this is made of porcelain,
so you really can scrub it. You won't do damage. You can get it back to perfect cleanliness.
Anyone who works in a commercial environment knows you have to be able to clean everything.
You'll be able to take everything apart. So now the machine is ready to get lifted out,
and it weighs about 13 kilos. And I've lifted it out, and I can go get another one,
or do whatever I need to. And this is the process in reverse. Now to put it back in. So I take it
and I set it back in, like so. Then with the group handle, I'll lift the machine up sideways,
and then slide the water tank in... set the machine down... close that down...
Make sure the tube goes over into the hole. Here we go. And the drip tray cover goes back on. That
is an overview of the DE1XL model. To summarize, it has the same internals as the Pro model,
but a different steam wand. It can be countersunk, and it also has a back panel that hides all the
electronics. It comes in a black and white model. Now we also have a DE1 XXL model,
which looks identical to the DE1 XL model, except that it has more power for making more steam,
faster hot water, and such. And it's even more appropriate for a commercial setting. That DE1
double XL model only comes in a 220-volt version. If you've got any questions about the DE1 XL,
please ask in the comments below, and we will try to help you out. Thanks for watching.
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