PLEDGE
PLEDGE TO
PLEDGE TO TEXTING EYES UP
>>>
>>> THIS
>>> THIS IS OFFICER LISA
CALLING
CALLING YOU FROM THE FRAUD INVESTIGATION
OF
OF SOCIAL
OF SOCIAL SECURITY ADMINISTRATION.
ADMINISTRATION. YOUR SOCIAL SECURITY
NUMBER
NUMBER IS
NUMBER IS SUSPENDED. >> ROBOCALLS AND
SCAM
SCAM CALLS THEY CAN BE ENOUGH
DRIVE
DRIVE YOU
DRIVE YOU CRAZY. AWAY WE GETTING SO MANY AND IS
THERE ANYTHING WE
CAN
CAN DO
CAN DO ABOUT IT? TONIGHT,
WE
WE HAVE
WE HAVE TIPS TO TAKE CARE OF YOUR MONEY AND YOUR SANITY.
HELLO,
HELLO, I
HELLO, I HAVE A MESSAGE CONCERNING IMPORTANT PERSONAL
BUSINESS.
BUSINESS.
BUSINESS. >>> MEMBER BACK
IN
IN THE
IN THE DAY WHEN YOU WEREN'T AFRAID TO ANSWER YOUR PHONE?
>>>
>>> IF
>>> IF YOU DO NOT KNOW THE PHONE NUMBER, YOU SHOULD NOT
PICK IT
.
. END
. END OF
. END OF STORY. >> FOR
THE
THE LOVE
THE LOVE OF PETE, WHAT HAPPENED?
HAPPENED?
HAPPENED? >> THE SCAMMERS HAVE GOTTEN
MORE FISTS -- SOPHISTICATED.
>>
THEY
THEY ARE
THEY ARE IN THE BUSINESS OF
THOSE
THOSE PESKY AND ILLEGAL ROBOCALLS.
ROBOCALLS. INCLUDING SOMETHING NEW CALLED
NEIGHBORHOOD SPOOFING. >>> A SCAMMER
HIJACKS
HIJACKS A
HIJACKS A LOCAL NUMBER THAT LOOKS JUST
LIKE
LIKE YOURS, IT LOOKS LIKE A BUSINESS OR
A
A NEIGHBOR DOWN THE ROAD BUT IT IS
NOT
NOT IT
NOT IT IS
NOT IT IS SOMEBODY TRYING TO GET YOU
TO
TO ANSWER
TO ANSWER THE PHONE AND THEN PRETEND TO BE SOMEBODY THAT
THEY ARE NOT.
>> I'M GETTING A RUBBLE CALL
RIGHT NOW IS WERE TALKING.
>> Reporter: HOW BAD IS A
PROBLEM?
PROBLEM?
PROBLEM? LET'S JUST SAY THAT THEY HAVE
NEVER BEEN BUSIER.
>> THIS YEAR WE THINK THE
NUMBER OF SCAM CALLS AND NEXT
YEAR COULD APPROACH 50%.
WE THINK THE NUMBER OF SCAM
CALLS COULD APPROACH
>>
>> CALL
>> CALL IMMEDIATELY ON OUR DEPARTMENT NUMBER.
DEPARTMENT NUMBER. >> Reporter: NEARLY HALF OF ALL
CALLS MADE TO MOBILE PHONES
NEXT YEAR ARE EXPECTED TO BE
FRAUDULENT.
FRAUDULENT. WELL, 44.6% TO BE EXACT.
AUTHORITIES ABOUT IT ROBOCALLS
ARE
ALREADY
ALREADY THE NUMBER ONE COMPLAINT TO THE
.
. THEY
. THEY HAVE STARTED A
RUBBLE
RUBBLE CALL STRIKEFORCE TO COMBAT THE ISSUE.
>> EVERY DAY YOU ARE
COMPLAINING.
COMPLAINING. >> Reporter: SAME STORY
AT
AT THE
AT THE BETTER
BUREAU.
IT'S
IT'S NOT
IT'S NOT JUST THE ANNOYANCE, BUT IT'S COSTING PEOPLE
MILLIONS.
MILLIONS.
MILLIONS. SENIORS ARE
HARD.
HARD. >>
HARD. >> THEY THOUGHT IT WAS THEIR
BANK, WALGREENS ARE THEIR
CHURCH.
CHURCH.
CHURCH. AND THEY ENGAGES PEOPLE THEY
THINK THEY KNOW WHEN THEY SEND
MONEY.
MONEY.
MONEY. IT
MONEY. IT JUST HAPPENS IN EXCRUCIATING
AMOUNT.
AMOUNT.
AMOUNT. >> Reporter: SO WHY DOESN'T
YOUR
YOUR WIRELESS COUNTRY -- COMPANY DO SOMETHING ABOUT
THEY
THEY ACTUALLY ARE. >> WE REALLY WANT TO COME UP
WITH A COMPREHENSIVE
>>
>> Reporter: THERE YOU HAVE
CALLER
CALLER ID
CALLER ID WHICH CAN FILTER
OUT
OUT SOME
OUT SOME SPAM CALLS. >> THINK
ABOUT
AS
AS TWITTER. WHEN YOU HAVE A HIGH PROFILE
ACCOUNT LIKE AN ATHLETE
OR
OR AN
THEY
THEY GET
THEY GET THAT
BLUE
BLUE CHECKMARK THAT
VERIFIES
VERIFIES IT'S AN AUTHENTIC
ACCOUNT.
ACCOUNT. THAT IS SIMILAR TO WHAT WILL
HAPPEN WHEN A
CALL
CALL COMES ONTO YOUR
SCREEN,
SCREEN, YOU HAVE A
CHECKMARK
CHECKMARK OR A SYMBOL THAT WILL VERIFY
THAT
THAT THAT
THAT THAT CALL ORIGINATED FROM THAT
NUMBER.
NUMBER. >> Reporter: BUT RIGHT NOW,
THE
THE CRIMINALS ARE ONE STEP AHEAD.
AHEAD.
AHEAD. SO
AHEAD. SO WHAT
CAN
CAN YOU
CAN YOU DO?
WE
WE WEREN'T KIDDING WHEN WE SAID, DON'T ANSWER YOUR
PHONE.
PHONE. >>> THE REASON WHY
IS
IS BECAUSE, SCAM ARTISTS USE TECHNOLOGY AND ONCE YOU
PICK
PICK UP
PICK UP THE
IT
IT IS
IT IS A
IT IS A TRIGGER
FOR
FOR THEM
FOR THEM THAT THERE IS A LIVE PERSON AT THE END OF THAT
NUMBER
AND
AND YOU
AND YOU AUTOMATICALLY GET REGISTERED ON
ALL
ALL SORTS
ALL SORTS OF OTHER LISTS. IT'S
JUST
JUST GOING TO INCREASE THE PHONE CALLS.
PHONE CALLS. THEY SAY SOMETHING LIKE, CAN
YOU HEAR ME, OR
IS
IS THIS
IS THIS SANDY? AND YOU SAY YES.
AND
THEY
THEY CAPTURE
THAT
THAT WILL
BE
BE USED
BE USED FOR
UNSCRUPULOUS PURPOSES. >> Reporter: YOU CAN
AND
AND SHOULD FILE A COMPLAINT WITH
THE
THE BETTER BUSINESS BUREAU, THE FCC AND THE FEDERAL TRADE
COMMISSION WHICH
RUNS
RUNS THE
RUNS THE DO NOT CALL LIST. AND IF YOU HAVEN'T, GET ON THE
LIST.
LIST.
LIST. TO
LIST. TO YOUR PHONE COMPANY PROVIDES
AND CHECK OUT THIRD-PARTY
RUBBLE CALL BLOCKING APPS.
AND THEN YOU WAIT UNTIL IT'S
FINALLY SAFE
TO
TO ANSWER
TO ANSWER YOUR PHONE AGAIN. >>> IT'S LIKE A GAME OF
WALKABLE
--
-- IT'S
-- IT'S LIKE A GAME OF WALKABLE.
WALKABLE.
IT
IT SOUNDS
IT SOUNDS LIKE THERE'S
NOT
NOT A
NOT A LOT
NOT A LOT OF HOPE. EVEN THE PHONE MAKERS ARE
COMING UP WITH NEW THINGS TO
COMBAT THIS.
COMBAT THIS. THE NEW GOOGLE PIXEL THREE HAS
A NEW SCREENING SERVICE THAT
ACTUALLY WORKS REALLY WELL TO
TRY AND HANDLE THESE SORTS OF
ROBOCALLS.
AND
AND JUST
AND JUST SOME THINGS YOU NEED TO KNOW ABOUT ROBOCALLS
THEMSELVES.
THEMSELVES. SOME ARE LEGITIMATE.
DOESN'T LIKE PRERECORDED CALLS
LIKE CANDIDATES RUNNING FOR
OFFICES OR CHARITIES.
IN AND MESSAGES FROM YOUR
SCHOOL OR YOUR PHARMACY, THOSE
ARE ROBOCALLS THAT ARE ACTUALLY
LEGAL AND ALLOWED.
>>> I LIKE THAT ADVICE, IF YOU
DON'T RECOGNIZE THE NUMBER
DON'T ANSWER.
DON'T ANSWER. THEY WILL GET A HOLD OF