And we are back with you with getting you
answers on rental assistance questions for
Guilford County and the City of Greensboro.
We have Randall Hoover with the
Guilford County Department of Health
and Human Services, Caitlin Bowers,
City of Greensboro's Grant administrator,
alright, this is a question we have.
I live in an area where we pay both
Guildford and City of Greensboro fees.
So where do I apply?
I don't know which,
which fee would you know?
Be ahead of the other one.
Right, I think.
In that situation, we would need to.
You can apply to either
program and then our agencies.
Our staff would be able to sift
through and determine where exactly
your residence lies it would.
Really depends upon the
location of the household.
If it's within the city of Greensboro,
limits, no matter if you're paying
the County for some things, it will.
It should be a city of
Greensboro application. OK,
and you can probably find that out.
Whether you live truly
in the city limits there.
Alright, so this person is asking.
My utilities are in my landlords name.
Can I still get help?
So I don't know if they rent a
room or something of that nature.
If the utilities are in the landlords name,
that is again something that we would
need to look at on a case by case basis.
If it is a utility that is included.
On the lease then,
that would be counted as rent.
If that is the type of situation that you're
looking OK, and for both programs
people have to prove that they
have a loss of income or they are
somehow being affected by covid.
So how do you do that, Randall?
We would need a statement from your employer.
Your weight does that indicate a decrease
in income or the fact that you qualify
for unemployment benefits that would
prove the hardship due to income.
If there's some other type of hardship
to do the experience, we would need to
look at that on a case by case basis.
OK, and then this person is asking
how will you know if you're approved
and then how much will be paid
an when and we can probably ask
both of you that same question.
So Caitlin, how would they know
if they are approved and how
much will be paid and when?
Most of the communication for the
city program is by email, especially
if you apply via our online portal.
So you will either receive an
email if you applied with the
paper application you'll be.
Contacted by phone or by Mail
and it depends upon weapon.
The completed application is submitted.
Since we've only been up
and running for two days,
we're still trying to troubleshoot
how long exactly it takes to get
those approval notifications out.
Gotcha, OK?
Ann Randall, how will people
know if they are approved and
then how do they know how much is
going to get paid?
The caseworkers are in touch
with the customers by phone to
discuss their particular situation
as well as their application.
Status once they are approved,
there will be a conversation
as well as a follow up letter
certifying the approval amount
and the period that would cover
for rent and or utilities. OK
and I know that there's something
about the March 13th date.
Can Caitlin? Did you want to talk
about that? March 13th date?
Yes, we cannot pay back rent or
utilities prior to March 13th, 2020.
OK, that's the case 2020, right?
It's anything it's anything after March 13th,
2020 and then forward all
the way through to 2021.
Yes, OK, this person is asking if
my lease agreement is up and my
landlord is not renewing my lease.
Will I be eligible for assistance
in moving into a new place?
I'm currently still unemployed due to covid.
Yeah, definitely OK. So how would that have
to work since they're they're moving?
Would they have to have
different kind of documentation?
We would need a lease agreement
with the new landlord,
what the rent was going to be,
any deposits or fees that
might be owed to move in.
We could look at all that.
Person assistance right? And
caitlyn. You're not in your
health self in agreement there
so OK this next question is,
is this something this kind of help?
Something that has to be reported
on your taxes as income?
No, no, OK that is
good to know. All right,
let's take a look at the eligibility
requirements just so you know what
we're looking at here and Guilford in
Greensboro are very similar. You must.
Well, let's go to the next one where it
actually has the numbers for like households
like if you have one person in the house,
how much you can make an income,
and then if you have like a
family of four in the house,
how much you can make in income.
That way people can kind of have an
idea of where the thresholds are.
OK so. There it is.
Current Greensboro, one person.
You cannot make more than $37,050.
If you have a family of five,
you can't make more than $57,150 to qualify,
and so these are pretty standard
throughout most of the programs helps.
Is that correct?
Yes. That is a requirement and we
are prioritizing those that are at
50% or below, which for a family of
four would equate to around $33,000.
If memory serves correctly, all right
and then last question says, does
assistance cover extended stay rent?
Yeah, OK, so for Guilford County.
It does Caitlin. You're kind of
like we're not sure yet. Yes,
it is that something that would be
handled on a case by case basis.
Overall, yes it would OK and I
know this is something.
I mean it is your first week so
you're going to be figuring out a
lot of things as it comes right.
Thank you both of you for sharing
your expertise in your time.
We want to make sure that
if you missed any of this,
you can find this story on our website
under the two wants to know section
right now and we've put in links and
phone numbers an explainers in this
web story so that you are able to
get a lot of your questions answered.
I know that we rattled off a
couple of phone numbers and some
websites and we want to make sure
that you didn't have to write them
down and take them down.
It is all in one spot.