this video shows how to perform a
factory reset on an HP tablet with
Android if your tablet is not working
correctly or if you plan to sell it or
give it away you may want to perform a
factory reset resetting your tablet
erases your personal data and restores
the tablet to its brand new factory
settings this video demonstrates how to
reset your tablet if it starts normally
and if it does not
start a factory reset erases all the
personal data saved on your tablet
including any downloaded apps system
data app data and settings music and
photos other personal data such as files
emails and contacts and your Google
account after the reset you can restore
your Google accounts and any data that
you sync to the web to to ensure your
app data Wi-Fi passwords and other
settings will be restored after the
reset touch all
apps and then Touch
settings in the personal section touch
backup and
reset then make sure there is a check
mark next to backup my data and
automatic
restore if your tablet starts normally
and you can access access the settings
menu complete these steps to reset your
tablet before you perform a reset
remember to back up any personal files
such as photos and music to web storage
or to an external storage
device next plug the tablet into a power
outlet
to start the reset touch all
apps and then Touch
settings in the personal section touch
backup and
reset touch factory data
reset on the next screen touch the reset
tablet button
you will be warned that you can't
reverse the reset touch erase everything
to confirm and begin the
reset the tablet Powers off and the
reset process
begins when the reset is complete the
system restarts and your tablet is ready
for
setup if the tablet does not start
normally you may have to perform a reset
without power to the tablet no note
different tablets use slightly different
processes for performing a factory reset
consult HP online support documents for
your specific
tablet before you begin plug the tablet
into a power outlet and allow the tablet
to charge for at least 1
hour then unplug the tablet
with your tablet turned off press either
the volume up or volume down button and
the power button at the same time which
volume button you push depends on your
specific tablet some tablets have extra
steps before the recovery menu
displays if your tablet displays the
boot menu press the volume down button
until recovery kernel is
highlighted and then follow the steps in
the online support documents for your
specific
tablet when the Android recovery menu
appears press the volume down button
until wipe data factory reset is
highlighted then press the power button
to select it your screens may look
different depending on your tablet
model the screen displays a confirm wipe
of all user data this cannot be be
undone
message press the volume down button
until yes delete all user data is
highlighted press the power button to
confirm a recovery screen shows the
reset
process when the reset is complete the
recovery screen opens highlighting the
option to reboot system
now and the data wipe complete message
shows
press the power button to select Reboot
system
now after the system reboots your tablet
is ready for
setup you can find additional helpful
videos at
hp.com/supportvideos and on our YouTube
channel youtube.com/hpsupport