Welcome back, in today’s video I’ll be showing you how to fix a keyboard that is not working
on a Windows 11 PC or laptop. Before we get into the methods, I’ll show you how to bring up the
onscreen keyboard so that we can still type as we will need to for some of the methods. We’ll be
trying a number of different methods in this video and hopefully one of them will help. Remember to
leave a like and feel free to subscribe if the video helps, let’s get into the methods.
As mentioned, we’ll begin by getting the onscreen keyboard which will allow us to type using the
mouse. To bring up the onscreen keyboard in Windows 11, first right click on the taskbar at
the bottom and then choose taskbar settings. This should open the settings window for the taskbar.
You can also get here by searching for taskbar within the settings. On this page, turn on the
toggle switch for the onscreen keyboard. You can now close the settings and the keyboard
icon should appear in the taskbar and you can click on it to bring up the onscreen keyboard.
We’ll now move onto the methods to try and fix the keyboard. If you haven’t already,
it may be worth restarting your PC. Feel free to do this now and return to the video or do
it towards the end after trying some of the other methods. It’s also worth noting that some of these
solutions will just be for separate keyboards, if you’re using a laptop with a keyboard then
you will be able to skip some of the fixes. We’re now going to focus on ports and connections.
I would recommend trying a few different ports to see if that was the problem. If the keyboard
is wireless, change the port of the receiver and make sure you are within range. Also, if you can,
try using the keyboard on another device. That way we will be able to confirm whether the problem
is caused by the keyboard itself or the PC. If the keyboard is broken due to physical damage,
it’s unlikely that any of the methods in this video will help and I would recommend checking
the warranty information. It’s still worth following the video though, just in case.
We’ll now try running the keyboard troubleshooter to see if Windows can detect any problems with the
keyboard. To do this, go to the main settings page by searching for it and then choose system
from the options on the left, although you should be in here by default. Within the system
settings, choose troubleshoot and then other troubleshooters, and finally click on run next to
the keyboard troubleshooter and allow Windows to look for problems and suggest any possible fixes.
Up next, we’re going to check the keyboard settings as it’s been known for one of these
to cause problems with your keyboard. To do this, go back to the main settings page and
this time choose accessibility from the options on the left. In here, scroll down and select
keyboard. In these settings, make sure that filter keys is turned off. If it’s already off,
you won’t need to do anything. The next method is to think about
any recent software or hardware changes that you have made to your PC or laptop.
For example, you might have just connected a new mouse or headset, or you may have downloaded a
new program. If you are confident that you made a change like this that caused the issue, try
reverting the change if you can by either removing the hardware or uninstalling the software.
You can uninstall software by going to settings, then apps, then apps and features and finally by
choosing uninstall after clicking on the three dots icon next the app you want to remove.
We’ll now check to see if Windows is detecting our keyboard at all. To do this,
we need to go to the device manager. You can get there by searching for it in the search bar.
In the device manager, look for the section called keyboards. If you don’t see your keyboard in here,
it’s more than likely that there is a problem with the connections, however your keyboard could be in
a different section, such as Bluetooth if it is a wireless keyboard. If you see your keyboard in
here, it means that Windows is detecting it and we can try some fixes. Double click on your keyboard
and then go to the driver tab. If a recent driver update caused the problem, choose rollback driver
if you can. You can also try updating the driver for the keyboard. To do this, choose update
driver, then the automatic option and then see if Windows can find any driver updates to install.
I would also recommend checking the manufacturers website to see if they have any drivers that
are required or if they have any advice on what else to try for that specific keyboard.
Back in the device manager, we can now try disabling and re-enabling the keyboard.
To do this, right click on your keyboard, now select disable and wait a few moments, right
click again and then choose enable. If that didn’t work, we’ll now try reinstalling the keyboard. To
do this, stay in the device manager and find your keyboard again but this time right click on it and
select uninstall device. Check the box that says delete driver software and then click uninstall.
You will now need to restart your PC to check if this has worked. Windows will reinstall your
device once you start up. You may need to wait a few minutes after restarting for it to work.
It might also be worth updating Windows 11 to the latest version if you can. To update your PC,
first go to the main settings page. You can get here by searching for it. In the settings,
choose Windows update from the options on the left side. In here, simply select check
for updates and install any that appear. Remember to save any work before updating.
Unfortunately, those are all of the methods I have. As always, I will keep the description
updated with any new solutions I find and if any of you find a fix in the future then it would be
great if you could return to the video and post it in the comments to help others. Click the card on
screen now to watch a video of mine showing you ten easy ways you can speed up your Windows PC.
Help support the channel by visiting the store – the link is in the description and at the end
of the video. If you have any questions, then let me know in the comments below and if you did find
today’s video helpful remember to leave a like and feel free to subscribe for more tips in the
future. Be sure to stick around to see some of my other videos that you might be interested in.
Thanks so much for watching and I will see you in another video!