CONNECT AND UPDATE 290 MEMBER
STATION INTO A LOCAL CEMETERY
DISGRACING THE DEAD.
THEY ARE NOW INVESTIGATING THIS
FOLLOWING THIS STORY EXPOSING
DOZENS OF COMPLAINTS AGAINST
THE ATLANTIC BEACH CEMETERY.
>> WILL INVESTIGATOR JENNIFER
IS THERE WITH WHAT SHE WANTS
AND THE LAST STORY.
>> IS STILL EARLY IN THE STATE
ATTORNEY'S INVESTIGATION SO HE
CAN TELL ME ANYTHING MORE THAN
THAT HE IS NOT TAKING A CLOSE
LOOK AT THE CEMETERY WHICH
COULD INCLUDE HIS OWNER, STEFAN
OF CORPORATE REPORTS OF PEOPLE
WERE COMPLAINING ABOUT WHAT
HAPPENED TO THEM AND THEIR
LOVED ONES.
WE'VE NOW RECEIVED 57
COMPLAINTS ABOUT THE MEMORIAL
PARK.
WE POSTED THEM ALL HERE AND
DESPITE REPEATED CALLS TO THE
CEMETERY FOR NEARLY TWO MONTHS,
WE FINALLY HEARD BACK FROM THE
OWNERS THREE WEEKS AGO.
IN A 90 MINUTE CONVERSATION,
AMANDA GAVE US HER EXPLANATION
FOR SOME OF THESE COMPLAINTS.
AND NOW WE HAVE CHECKED THOSE
OUT AND ARE BACK CHECKING IT
IS PROVIDING A VERY DIFFERENT
TALE.
>> AMANDA SEEN HERE SHORTS
WORKING DURING A FUNERAL AT THE
CEMETERY, A SHORT IS OVER THE
PHONE THAT NEARLY AFTER TWO
YEARS OF DELAYS INSTALLING A
BENCH AT THIS LOCAL NAVY
VETERANS GRAVESIDE, SHE WOULD
SEE TO IT PERSONALLY TO MAKE
SURE IT WAS DELIVERED.
AND IT WAS, WITHIN FIVE DAYS OF
OUR CONVERSATION.
SHE TOLD US THAT SHE HAD THIS
BENCH READY MONTHS AGO.
BLAMING THE DELAY IN THE
CEMETERY WHERE HE WAS BURIED.
BUT THIS IS NOT THE BENCH THEY
ORDERED.ACCORDING TO THE
CONTRACT, HE PAID FOR A ONE
SEATER BENCH WITH HIS LAST NAME
ON IT.
AND HIS FAMILY ALSO PAID AN
EXTRA $395 TO HAVE A PORCELAIN
PICTURE OF THEIR FATHER
ATTACHED.
BUT AS YOU CAN SEE, THERE IS NO
NAME AND NO PICTURE ON IT.
SO I CALLED HER BACK.
SHE WAS NOT AVAILABLE, SHE IS
NOT RETURNED MY CALLS AND NO
RESPONSE TO THE EMAIL I SENT
HER EITHER.
WE ALSO CALLED THE VAULT
COMPANY, THE OWNER SAID THEY
ARE RESPONSIBLE FOR CAUSING THE
DAMAGE TO THIS OUTER CONTAINER.
THE CEMETERY VAULT THAT THEY
ORDERED ON APRIL 23.
THEY REMEMBER THIS VIDEO WE
SHOWED YOU LAST MONTH.
>> THIS IS A SEALED VAULT AND
THIS IS AN UNSEALED VAULT
BECAUSE HER HOLES IN THE BOTTOM
OF IT.
>> THE FAMILY SAYS THEY PAID
FOR A NEW SEALED VAULT, NOT
THIS.
THEY SAID IT ARRIVED SIX IN THE
MORNING THE DAY OF THE FUNERAL
AND SHE DID NOT HAVE TIME TO
REPLACE IT.
BUT THE REGIONAL MANAGER FOR
THE VAULT SAYS THEY HAVE NO
RECORD OF ANY DELIVERY TO THE
MEMORIAL PARK ON THAT DAY OR
THE DAY BEFORE, HE SAYS THERE
WAS NO DELIVER ALL WEEK TO
THEIR CEMETERY.
ALSO WROTE IN THE EMAIL,
OUTER BURIAL CONTAINER IN
QUESTION DID NOT REPRESENT WHAT
WE PROVIDE TO OUR CUSTOMERS.
AGAIN, NO COMMENT FROM THE
MEMORIAL PARK.
>> SOMETHING ELSE WE CHECK.
SHE ALSO TOLD US THE REASON THE
NAMEPLATE IS STILL NOT ON HER
NEARLY 6 MONTHS AFTER IT WAS
ORDERED IS BECAUSE IT TOOK TIME
FOR THE INSURANCE MONEY TO
ARRIVE TO PAY FOR THE PLATE.
BUT HER SON TOLD US HE PAID
CASH.
$2995 FOR THE PLATE.
THIS IS THE CONTRACT AND SAID
THERE WAS NO INSURANCE MONEY
INVOLVED.
RAIN ALSO TOLD US THAT THE
PLATE WAS ON THE SAME TRUCK
SHIPMENT AS SOME OF THESE OTHER
PEOPLE WHOSE FAMILIES HAVE BEEN
WAITING FOR MONTHS FOR THE
LOVED ONES MARKERS.
SHE SAID THE SHIPMENT WOULD
ARRIVE NEAR JUNE 20 WHICH WAS
LAST MONDAY.
AS OF THIS MORNING, THE
NAMEPLATE STILL HAS NOT BEEN
INSTALLED.THE OUTSIDE OF THE
CRYPT IS STILL BLANK AS YOU CAN
SEE IN THIS PICTURE.
AND REMEMBER CHARLES?
WE INTERVIEWED HIM LAST MONTH.
HE WAS TOLD THAT HIS WIFE'S
GRAVESITE MARKER WOULD BE IN
PLACE FOR MOTHER'S DAY.
HE PAID $2195 IN FEBRUARY FOR
THAT MARKER.
AND THIS IS WHAT A GRAVE LOOK
LIKE THIS MORNING.
EMPTY.
HER MARKER IS STILL NOT THERE.
>> RAN DID APOLOGIZE FOR THE
DELAYS ONLY SPOKE THREE WEEKS
AGO.
IN FACT SHE WAS TEARFUL AND
SAID THAT SHE HAD FALLEN BEHIND
IN ORDERS BECAUSE HER MOTHER
AND SISTER HAD RECENTLY DIED.
BUT WE CHECKED INTO THAT, THIS
IS HER MOTHER'S OBITUARY.
SHE DIED TWO YEARS AGO.
AS FOR HER SISTER, SHE IS NOT
DEAD.
WE SPOKE WITH HER ON THE PHONE.
SHE LIVES IN NORTH CAROLINA AND
SAYS THAT SHE IS THE ONLY
SIBLING.
AND OF COURSE WE OPENED THE
RAYA'S AN OPEN INVITATION TO
TELL US OF SOME OF THE STORY.
>> AGAIN IN A PREVIOUS STORY
THEY REPORTED THAT THE OWNER
SAID SHE WAS RENEWING HER
CEMETERY LICENSE, HAS SHE DONE
THAT YET?
11 SHE TOLD ME THAT THE CHECK
HAD JUST BEEN MAILED WHEN WE
SPOKE THREE WEEKS AGO BUT A
REPRESENTATIVE SAYS THEY HAVE
NOT RECEIVED ANY CHECK OR
RENEWAL FROM THE MEMORIAL PARK.
>> I MEAN I HEARD ANOTHER
STORY CALLED YOU JUST LAST WEEK
AND THEY ARE UPSET WITH HOW
THEY WERE TREATED BY THE
CEMETERY.
>> Mary: THEY CALLED US FROM
THEIR MOTHERS GRAVESIDE.
THE WRONG VAULT HAD BEEN
BURIED, NOT ONLY DID THEY HAVE
TO WAIT THREE HOURS FOR HER TO
BE BURIED.
LOOK AT THIS VIDEO THAT WE
RECORDED, THEY HAD TO LOWER HER
CASKET INTO THE GRAVE
THEMSELVES!
THE CEMETERY ON HER AND HER
HUSBAND WERE NOT EVEN THERE.
HE DID NOT COME OUT OF THE
OFFICE, OPTING INSTEAD GET
THIS TO SEND THEIR YOUNGER
DAUGHTER IS A MESSENGER