what makes an effective Communicator is it confidence is it Clarity is it conciseness or
maybe an engaging answer well that's what I'll be sharing in this video so if you struggle with this
then this is the right video for you I'm Amri Celeste an interview coach and HR recruitment
specialist this is a competency-based question so it's almost definitely asked in a role that
is linked to Communications in some way and it might not simply be a role in Communications
itself like a Communications manager it could also be for a role like a team leader a management role
a leadership position even sales or customer service or reception all of these roles require
effective communication in order to have an impact and to support either your colleagues your team
your clients customers or the company effectively you can check out this competency-based interview
questions and answers video where I cover some more of these types of questions so I'll
link that in the video description below now look out for the following variation
of this question because interviewers don't always directly ask what makes an effective communicator
but you can use the same or very similar answer whichever format this question pops up in in your
interview so as well as what makes an effective Communicator they might also ask what is your
communication style how would you describe effective communication how do you communicate
effectively what makes a good communicator or what makes a great communicator what does communication
mean to you or what does it mean to communicate effectively to be fair it could be any question
about communication skills good communication or effective communication in the workplace so
look out for those question Alternatives now a couple of things to avoid with this one is not
being prepared for this question so if you've been invited to a job interview that fits any of those
categories that I just mentioned then you should be thinking about what effective communication is
before your interview so let's look at an example answer and and how to structure an answer to this
question so you should structure your answer in four parts so part one should just be a short
simple beginning so here you're just laying the groundwork then part two of your answer is more
specific on related skills that make you a great communicator so part three of your answer is where
you do a deep dive on a key skill or the most important skill of communication and part four
is where you include an example now I know that the interviewer might not be asking you for an
example but if you actually want the interviewer to remember you after you leave include examples
so they don't just need to take your word for it when you say I communicate great they can actually
be the judge themselves from your example and see you and imagine you in that situation themselves
so here's part one I think to Be an Effective Communicator you need a combination of skills you
need to be able to convey and share information that may sometimes be complex or technical in a
way that's easily understood by others so so in this first part of the answer you're laying the
groundwork as I mentioned earlier because you've said that a combination of skills is required so
the interviewer is aware that you're then going to go on to likely break down multiple skills
and they won't stop you part way and it's a nice short easy explanation that if you had to give
a 10 second answer that would work well on its own but of course I want to give you an answer
that blows your interviewer away so that you get an offer so the main thing with this first part
is answering the question directly so don't give a long explanation and hold the answer hostage until
the end start by addressing the main core point of the question so here's the next part I think
being clear and concise is key for me Clarity is ensuring that you're not communicating unnecessary
information and sharing what is most important and impactful for the listener avoiding the urge to
interrupt or Sidetrack the conversation and having the ability to navigate difficult discussions by
remaining calm and respectful even when emotions are running High I think this is particularly
important in a professional setting if you're getting value from this video so far do click
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video you can buy me a coffee and I've included a link to that in the description below now this
second part of the answer digs a little deeper and demonstrates to the interviewer that you have an
in-depth understanding of the various facets of communicating effectively so there's conciseness
and not interrupting staying on track staying respectful and professional and at the end you've
linked it to a work setting which would be a huge advantage in a job interview because of course the
role itself will be at work so all of that is included in that second part of the answer now
I highly recommend that you include something that is related to the role you're interviewing for so
for example let's say it's sales you might want to include that an effective Communicator listens and
asks the right questions because you can't sell to someone if you don't know what they want so
most sales training starts with asking questions so that's the kind of thing that you want to
include in your answer to make it hyper specific to the role that you're interviewing for and you
can link your answer to the job description so sticking with the sales theme if we look at
this job description here just an example job description that I've created the very first
essential skill it's clear concise communication and a professional manner now if you're going to
a job interview then you would have read the job description beforehand so you would incorporate
this into your answer when you're answering a question like what makes an effective Communicator
if you struggle with interview questions and answers you can get your free guide below
covering the top 20 interview questions and answers it's packed with example answers and
interview tips for your job interview to take your interview skills up a couple of levels it includes
answers to difficult questions like what is your greatest weakness and why should we hire you and
it also covers what to ask your interviewers at the end of your interview it's totally free
and you can get yours by clicking the link in the video description below so the next part of your
answer will be dedicated to one particular skill because in some communication based interview
questions this skill that I'm about to cover is what the interview is listening out for but of
course you don't want to make your answer too long so take the parts of the example that I'm sharing
and use only what is relevant to you so the next part is about listening so many candidates forget
to say this when they're talking about strong communication or effective communication and
it's critical so the next part is the biggest part of being an effective Communicator is listening
although communication is active participation being an active and attentive listener is just
as important I feel that being open to listening dialogue and being able to pay attention to
non-verbal cues is as critical as being able to deliver a clear message for example is the
other person making eye contact do they seem engaged sometimes non-verbal cues convey more
than what the other person actually says so that third part of the answer absolutely Powers your
answer because listening as I mentioned before is one thing that managers are sometimes they're
listening out for it and they're disappointed that candidates don't include this in their
answer when they're answering this question so do include listening in your answer in some form so
in answer to what makes an effective Communicator so far these are the points that you can include
in your answer so we've got Clarity conciseness listening being understood and paying attention to
non-verbal cues remaining calm and respectful and in this last part we're going to include catering
to different learning styles with an example of a time when you communicated effectively so this is
where you demonstrate in your interview that you are an effective Communicator so an example always
takes your answer up a couple of levels because it's easier for the manager to remember because
it's storytelling it's telling a short story and it takes the manager out of the interview and into
a situation where they can visualize what you're talking about so the last part of the answer
here is I can share an example of a time when I communicated in a way that I felt was effective
I had to put together a presentation on industry compliance issues in Human Resources not the most
interesting topic so I wanted to make sure that the topics cater to different learning styles so
the message was communicated clearly to everyone I included short interactive quizzes for those
who learn by doing I included a short video for auditory learners for visual Learners I included
information in the form of graphs and lists and for note taker Learners I included a transcription
and short homework so they could write down notes and ideas so this last part will supercharge your
answer it's a solid example answer you can use or something similar where you adapted
materials to ensure that you were communicating effectively whichever is most relevant to what
you've done now I hope this was helpful do click like if it was and I'll see you in the next video