Welcome back to New Day Northwest.
We've got another round of hot takes
which is like hot topics with a lot
more passion and this time it's
about one of the Northwest most
iconic retailers Costco and here
to share some passionate feelings
are two former Costco employees,
but current KING5 employees Megan
Witherspoon and Joseph Suttner,
along with Costco superfan Susie Wiley
an impostor, really, Costco impostor.
So how did all these hot takes
get started? Well, it started.
Very casually,
maybe about a year ago, Susie and I.
You know, we both love Costco still.
I mean, I'm I don't work there anymore,
but I still love it.
Obviously it's a fabulous place,
but we were talking about the checkout
process and the boxes and lines.
You know when you're a member
and you're going to check out?
Yeah, I was saying it's kind of
like bad etiquette to say, like hey,
I want a box in someone else's line
and Susie was just incensed by that,
yes, but the trick, really. Yeah,
really, relaxing, but the reason
is. And Megan can back me up on
this is as the front end assistant.
You're the person helping the cashier.
It's your own responsibility
to go out and grab those.
Boxes, so if someone stealing your
boxes it slows down your line
may I may I ask a question,
are we talking about another employee
or a like a customer taking a box
member both and my thing was member I am.
You're a member member and I
can grab whatever you want.
Yeah, I don't know about etiquette.
It's not in the rules. No it's not.
It was a whole new world opening up
about how upset employees can get if
their boxes are being backed up on this.
It will be worse if another employee
were to steal your box, yes.
Yeah, so if it's if it's a member,
you're just kind of like
they don't know, but I shouldn't even.
And now you know so.
But Joseph saying that I shouldn't
even ask the person to take a box from
another now know this knowledge, I know,
but I I think it would be better if it
would be better as a customer for you to go
get the box than us to go steal for like.
But the best thing you can do is if
you're out shopping in Costco and
you see just an empty box somewhere,
grab that if you show up to a
register with the box already
in your car. It's like Ohh
thank you then you're like a stellar
member, evidently. Go get your
box on OK. Another issue we have is carts.
Feelings on carts left in the parking lot.
Ohh wow you both you both
did. I feel a lot of
time with him on this. It is bad. My
thing is you know at my warehouse
in Spokane Valley where I worked,
you were only I think allowed
to have 10 cards and you push.
But like when you were collecting them
I wanna say 10 to 14. I can't remember
that and you know got the rope
on it so it's a whole thing hard
when I would be pushing them back
to the main cart storage area.
Random people. It's like here,
don't you want this car?
I'm like no, I'm already.
Hooked up here, I'm like pushing.
Yeah I would please take it to the corral.
Thank you that if I see someone
pushing carts I'm not gonna be
like hey listen, take mine.
No that's just rude it happens a lot.
It does happen a lot. That's interesting.
OK well we only have a little bit of time
left and I wanna skip ahead to one of
the most important things here, Susie.
When she dressed up a sample
lady once and Joseph had a cow.
So I actually went to Costco,
told them what was happening
and asked them for a badge and
they printed a badge for me.
Put my name and asked me what I wanted on it.
I said, sample lady.
Yeah, the bar code.
I feel like I feel like I have
the keys to the Costco Kingdom
go anywhere with this Megan
and I had to work for these.
Name tag
you saw you were you're concerned
is that it's a security issue.
Well, he also was a just a little
yeah out of sore, but it is really
funny. I mean obviously I I love
how fierce every time she pulls it out and
believe me she does it a lot too. Annoy
him, yes, and you hear him go. Ohh yes Susie
yeah well I have to say you guys
seem like the two of you seem
like a stellar Costco, Costco,
super fans. And you know what?
I think Jim, Senegal.
He would be very proud. Yes
we had the former.
CEO on the show in 2015.
It was just an honor
to meet him and smile.
That was a big family.
Was really happy that day.
It was nice to meet him so
so I mean it seems like overall so
you all know my feelings on Costco.
It's stresses me out.
Yeah, I don't know. I just people.
There's a lot going on there on there.
It's big, there's things, I just.
It's stress.
I feel like they should give you a shot
of tequila when you walk in the door.
It would make everything better,
but I do love their pizza.
I do not love that they change
their ice in their ice machines.
What is about that?
I love that it was like the crunchy
ice and now it's just regular boring
where ice she worked in
the food court so only
only like one to two days and and
my total three court by the way,
is self-serve when you check out
which I think is actually very handy
but change the ice back.
I'm I'm not having it.
Yeah alright. Well it was a pleasure
chatting about this with you.
Thank you. We love Costco alright
but don't leave don't go back.
Oh no I don't think you could steal them
and there are now speaking at
new day. This one's available.