Let's chat about answer piping and how you can utilize this feature to create
more personal and engaging forms.
Answer piping allows you to pipe or display an answer to a question, a
payment total, or a score into just about any other part of your online form.
For example, if someone has answered the question, what is your name with: Dave
We can then display that answer somewhere else in the form.
This creates a more personal and engaging experience for your submitter.
We can use answer piping in real time
just about anywhere on our form.
Question text, description text, the general body text of our form,
custom success pages, custom emails and custom PDFs.
So how can we use the answer piping feature?
There are a couple ways that we can use the feature within our form.
The first process we consider the slow way.
We'll first they need to collect a question's pre-fill key.
By heading to configure, which appears on the right of the
question we want to pipe or display.
For example, if I want to display or pipe, the submitters answer to what is
your name into other parts of my form.
I'll head to configure and click on the gear icon to the right of this question.
Scroll to the bottom of my configure window until I see the prefill key.
Then copy this.
Which here we can see is E 9 L J B, or I could use the custom prefill
key instead. The next step, I'll head to where I want to pipe or display the answer
I'll type two open curly brackets next.
I'll then paste the prefill key
I just copied from my question and Voila we will know that it has worked
if clicking elsewhere, a blue bubble appears representing my question.
If it doesn't work then the key and curly brackets will remain
red and that blue bubble will not appear.
A faster process, anywhere that accepts answer piping, simply type two
curly brackets, and then start typing the name of the question we want to pipe.
This will open up a dropdown of all available fields that match that name.
If I simply type two curly brackets and follow this by typing name,
we can see that my name, question field appears in the drop down.
Select the question you'd like to pipe and voila.
We also have the ability to use answer piping by selecting an icon that appears
within a particular part of our form.
For example, when creating a custom email, we will see this icon appear.
Once I click it a dropdown list will open allowing me to select a question field.
And so pipe or display a submitters answer. Similary
when creating a custom success page or custom PDF, we will see the option
to select insert answer icon. Because answer piping displays responses in real
time, sometimes our forms can look a bit weird before someone has given an answer.
As we can see in this example, we've got a blank space, comma,
how did you hear about us?
and that isn't exactly professional.
So we can set a default answer to appear before the customer
has given their answer.
This is a necessary feature.
If you are piping answers from questions that are not
required and may not be answered.
So how can we achieve this? Simple!
We follow the same format.
Two open curly brackets, our key, two closing curly brackets, but following
the key, we input a vertical bar and follow up with our default response.
For our example, two open curly brackets, L J B to close Kelly brackets.
How did you hear about us would be replaced with two open curly brackets.
E 9 L J B a vertical bar.
Hi.
Now when the what is your name?
question remains unanswered.
The next question will display:
Hi, how did you hear about us?
Some question fields support more advanced answer piping features.
These features allow you to access additional properties that can be
particularly helpful when you want to display more information about
a submitters response or selection.
For example, if we'd like to display the quantity of products selected by our
submitter, we'd simply collect the product field prefill key and follow that
same formatting: two open curly brackets,
the prefill key would then place a period after our
prefill key and type quantity.
This will display the quantity selected by our submitter.
Be sure to check out the helpful article linked in the description
below for more information about these answer piping super powers.
We hope this has been a helpful video and as always good luck and happy for making.