Hey, fam!
And welcome back to the channel!
Today, we are going to talk about a very difficult question if you encounter it in your cabin crew interview.
If you are interested on how we are going to tackle this question, just keep on watching.
Today's question is very long. Let me read it to you, guys.
I actually experienced answering this question on an interview.
It is kind of intimidating but it is really easy to answer, guys.
[Question:] "What challenges will our airline face in the future
and how could you as a cabin crew help us in overcome this?"
Oh, diba? It's kind of hard.
So how do you answer this question?
You have to focus on the key areas.
Well, of course there are different purposes for this question.
Number one, they want to know if you know what you're getting into.
They want to know your knowledge in the industry - flight attendant industry, aviation industry - in general.
The second one, they want to know your personal qualification -
if it will be a good fit for them to help overcome this challenges
You have to consider these areas:
"Competitiveness of the Industry";
Aviation industry is very competitive.
"Security issues";
"Increase operating cost";
But the airline are putting their tickets on sale because of competitiveness of the ticket cost.
You see a lot of cost cutting on different airlines.
"High customer expectation"
So again - the competitiveness of the industry, security issues, operating cost, high customer expectation
So how will you answer this question?
You have to cover all those key areas - mention about the competitiveness, the operating cost, the security,
as well as the expectations of the customers from the cabin crew which is your part of the equation.
This is how I am going to answer this question
Ready? Let's go.
"I believe the most challenging part of the airline that I might encounter in the future is the stronger competition
when it comes to lowering the airfare
But I guarantee, if you offer them an excellent service, they will always come back to you
and be loyal to the airline.
As to my own experience, I'll rather pay more to an airline which is well known
to have a good customer service and value for money
instead of paying a little less and then I will be stressed.
My natural warm and cheerful personality paired with excellent customer service skills
will be an asset to the airline as part if your front liners of the cabin crew."
That is how I will answer this question.
It's really short and simple.
It's all about talking about the competitiveness and how will you patronize the product
that has good value for money than when you're paying a little bit less but you'll be stressed all the time.
You are not bad mouthing anybody.
You are not being negative about anything
but you kind of mention it as well.
And last but not the least, make sure you emphasize your personality and your qualifications for the job itself.
So good luck to your applications, guys
And if you are interested in studying more about possible questions
that might come out on your interview, I did this exact Q&A videos in writing. It's in PDF file.
and there are ten questions and sample answers waiting for you, guys if you really want to pass the interview
Go ahead and check-out my website at misskaykrizz.com
I also have a lot of articles there that is very helpful for you if you are an aspirant
and this PDF is free.
So go ahead and download it now for free.
I will see you, guys, there on the website - misskaykrizz.com
So you could study that one while you are in line or something like that.
Share it to your friends, as well.
Good luck to your applications.
I will see you, guys on the next video!
Fly with you soon! Bye!