Delivering a new kind of health care starts with the needs of the people we are here to serve. The
expansion of the future home of The Gilgan Family Queensway Health Center is part of THP's plan
to meet the needs of this growing community. It's designed to bring a modern innovative hospital
facility to west Toronto, Mississauga and the broader community we serve — something patients
and families told us is important. The new patient tower will be a modern nine-story hospital
for rehab and complex continuing care patients specially built to provide the highest quality
care and recovery environment. But it's more than just a building, it's about specially designed
healthcare that works for those who need it. We know that over the next 20 years no hospital in
Ontario will face more growth than THP and this is also one of the largest communities without this
type of hospital today. Capacity challenges at THP mean rehab, complex care and senior services are
delivered across six different sites from Milton to Toronto the new tower helps address the growth
in this community and provides patients with the specialized care they need closer to home.
Guided by our values of compassion, excellence and courage this project moves us forward.
The future home of The Gilgan Family Queensway Health Center is located in Etobicoke across
from Sherway Gardens, bounded by the West Mall on the east and the Etobicoke Creek on the south. The
property will feature a parking structure at the south end of the campus and a convenient visitor
parking lot on the north side of the tower. The new patient tower will be located beside
the McCall Center for continuing care with a link connecting it to the existing hospital
the building. Design addresses the need to create a sustainable solution
that reflects the immediate requirements today while being flexible to accommodate the changing
and growing needs for the future. The design was guided by four main themes including patient and
staff experience, health and wellness, community cohesion and environmental sustainability.
The space establishes a common healing environment for patients families care
teams and visitors. You can connect to nature through the courtyards, a rooftop terrace views
to the outdoors from all patient rooms and an interior design that reflects the colours
patterns and textures of the surrounding area. The space is designed for therapy to occur everywhere
within the spacious bedrooms with private washrooms to promote independence, to inviting
therapy gyms equipped with state-of-the-art equipment to courtyards and walking loops
outdoors the east courtyard is accessible to visitors and community members during the day
through the pedestrian entrance the courtyard provides easy access to the welcome center
and public elevators in the main floor lobby. Evidence-based design decisions were guided
by expert advice to ensure cost-effectiveness in building techniques and efficient long-term
operations ensuring overall value for money. The main entrance is designed with a complete
street approach to be shared by pedestrians and vehicles. Drivers will find a convenient drop-off
area at the entry with accessible spots nearby the entrance orients you to the lobby where you'll
find a screening area on the left along with a welcome center desk, cafe, gift shop, elevators
and a range of public seating areas. The warm and inviting public lobby filled with natural light
creates a calming arrival experience and helps establish a welcoming environment.
Spaces throughout invite family and friends to be an active part of therapy and healing
including family rooms, visitor lounges, cafes and courtyards. The entry portals for paired patient
bedrooms feature shared charting stations, a PPE area, personalized signage and good views to both
patients for care teams. Daylight filled patient bedrooms feature one of five window configurations
giving each room a sense of uniqueness. Dining rooms will encourage patients to be mobile
and in social settings for meals and activities promoting early mobilization and healing.
The modest rooftop terrace provides additional outdoor space for both staff and patients. As part
of our strategy THP is building health care for a healthier community. The redevelopment project
at the future home of The Gilgin Family Queensway Health Center is an important part of that plan.
This new patient tower will make a meaningful difference in the lives of patients and families
we serve and allow THP to meet this community's growing and changing needs for years to come.