The Portofino Inn & Suites. We came, we stayed, it stunk.
Hey everyone this is Julia with Honest Hotel Reviews and today I’m at the portofino Inn
and suites at the Disneyland Resort giving you an Honest Hotel Tour & Review. This video
is not sponsored So if you find it helpful we’d love your support, Give us a like,
leave a comment, or subscribe and let our conscience be your guide.
The Portofino Inn & suites is Classified as a moderate resort on the Disneyland Good Neighbour
hotel list. But in all honesty, after our stay, it is not a hotel we’d recommend.
Come join us as we take a tour around this resort and stink around to see why we’ve
poo poo’d this hotel.
Here’s how our reviews work. Each hotel is graded on the same 4 categories which are:
Overall Experience, Hotel Amenities, Room & Value. This way you can see how they stack
up against each other. For the Disneyland Resort Area hotels we’ve adjusted our rating
scale to be more lenient as some of these hotels are from Walt’s era and are showing
their age.
My first experience staying at the portofino Inn & suites was about 20 years ago when I
was a teen. I remember really liking the resort for how clean and comfortable it was and of
course, because it was a quick walk to Disneyland. Fast forward to more recent history, I was
always surprised at how reasonable the cost was when I was pricing out vacations, given
the awesome experience I’d had, and because it’s current rating trip advisor rating
is 4 out of 5. So we decided to stay and review this hotel. I was shocked to see how far they’ve
let this place slide downhill. Every room in this hotel had a distinctly different odor
that gave it an overall unclean feeling. Smelly. Smells like somebody left a stacker in here.
Plop plop plop plop plop. It stinks in here oh so bad. Even though the smell is the biggest
reason for our rating, our experience wasn’t all bad. when we arrived a few hours before
check in, they had a room ready for us. With a check in time of 3pm and a Check out time
of noon, they one of the most flexible check in times in the area. and it is a great location
being next to a CVS and a short 10-15 minute walk to the park. All in all we gave them
a 2/5 for overall experience.
The Pool area was quite a bit smaller than it appeared in the photos and There were only
7 towels left to use, this is not a pool area I would want to sit in this pool area anyways
since it is surrounded by large hotels with rooms overlooking you and it’s situated
in the middle of the parking lot.
The Fitness Centre was very small and the air smelled stale giving it an unclean feel
I would not want to use this facility. Those smells continued in the kids activity centre.
The ice machine, guest laundry machines and microwave share the same room so it was hard
to tell where the smell was coming from.
Their business centre on the other hand was great. To be competitive against other hotels
in the area on paper, they have many of the same amenities, but most weren’t near the
quality you’d hope for from a Disneyland good neighbor hotel. In the end, we gave them
a 2 out of 5.
We stayed in a two queen room up on the third floor and were excited at the prospect of
having a private balcony. When we walked into the room, the first thing we noticed was the
smell. It smelled like sewage being covered up by cleaning products. When we arrived the
room was hot so we turned on the ac which is a central ac unit but quickly discovered
the cold air came with a new foul smell. The photos online give you a false sense of what
the rooms really look like in person. The beds were old and uncomfortable and one of
the beds had wrinkled sheets along the edges almost as if the bed wasn’t slept in by
the previous occupant but housekeeping didn’t change the sheets. there were no outlets at
the bedside table to charge your devices. But there are plugs on either side of each
bed plus additional plugs at the desk and table. Other in room amenities include a mini
fridge, a basic hotel coffee maker, a flat screen tv, a wall mounted hair dryer, iron,
ironing board, a few hangers and a luggage stand. It’s important to note that there
is no in room safe. Overall, the bathroom was meh. The vanity was showing it’s age
and the lighting in the bathroom was dark. Thankfully it was clean.
The room had a balcony, but it seemed small and we didn’t spend any time out there,
but it did give us the ability to have some fresh air come into the room.
Upon further inspection of the room, To our shock and dismay we found what looked and
smelled like feces on the curtains. All in all we gave the room a 1.75 because it is
a far cry from what we’d expect from a ‘good neighbor hotel’.
We gave the Portofino Inn & Suites a 1.75/5 for value purely because it’s one of the
cheapest offerings within a stone’s throw of the park.
This gives the portofino inn & suites an overall rating of 1.9/5. In our honest opinion, in
it's current state, we wouldn't recommend it. if you’re planning on staying here for
the location and the price, don’t say we didn’t warn you.
If you’re planning a trip to the Disneyland Resort we post new hotel reviews every week.
Head over to our youtube channel or check us out at honest hotel reviews .com for our
hotel recommendations and travel tips.
I’m Julia and this has been another honest hotel review.