- I'm Rebecca Gordon.
- Hi, this is Sylvia Gordon.
This is how I feel about the world right now.
I wore this shirt special for
this edition of the Wednesday Wrap-Up.
Stay tuned, we're going to talk about--
- A brand-new COVID-proof AEP program.
- Don't know why she had to yell.
- (laughs) That's how I feel about the world.
Stay tuned. - This is how I feel
about the world.
(upbeat music)
Let's talk about insulin first,
'cause that's good news,
let's lead with some good news.
- Oh, my gosh, yes, insulin, so,
I don't know if you all-- - The insulin
prices have been skyrocketing.
- They're skyrocketing. - I don't know if
you know this, but-- - She does this--
- I don't know if she-- - She does this--
- Okay, but anyway. - She does this.
This is my life. - Okay, but she says
I always interrupt her. - This is, she
always interrupts me. - Okay, but, I feel--
- In fact, hit in the comment, many times
she does interrupt me throughout the
last two years of our show. - If you're a big sister,
if you're a big sister. - It's nonstop.
- It might be a thing.
- I'm gonna tell Mom, Mom!
- Insulin, it's good news, what happened?
(Rebecca laughs)
- If you watch the news,
you know that people are taking buses to go
to Canada to buy their insulin,
because it's so bleep expensive here.
So, what is happened is a lot of
the carriers had to file by June 1st
to lower the insulin copay for Advantage plans
and Med Supp plans, am I right?
- Not Med Supp, Advantage plans and Part D.
- Part D!
I was waiting for her to just interrupt me,
so I really didn't study it. - I know, you got nervous.
- 'Cause she just, whatever - The good news is the
administration is leading the fight
to lower insulin costs.
- Astronomical. - Let's just say
because it's an election year, and seniors vote.
And this is a win, because,
this is gonna save, CMS estimates this is gonna save
the average beneficiary 500 bucks a year, okay?
- Oh, my God, I would think, yeah, at minimum.
- I wouldn't enroll,
but anyway-- - Way, way more than that.
- But they're gonna cap out the copays
at 35 bucks a month on many insulins,
so I don't have a list yet, - Yeah.
- Erin said she had the list,
so she said if you want the list, she went home sick,
but if you want the list, ask us in the comments,
and we will send you the list,
'cause I was like, "Humalog, Novolin, what, what?"
- That's a big deal, though.
- Yeah, Metformin, what is it? - Wow.
Insulin is huge.
- So the government came up with the program,
and the curious had to apply by June 1st,
so they've already applied, the ones that want to do it.
And it's for the, its' not for right now.
- Right, it's for 2021.
- So, that's good news for your consumersl
that's something positive
that agents can talk about during the upcoming AEP,
and soon, we will know what carriers
have applied to participate.
Oh, ooh ooh, ooh, ooh, I have a graphic here.
- Sylvia's in charge of the graphics.
- Insulin.
- Oh, there it is.
- That'll be a win,
so that'll be a win for you to talk about
on social media to your clients,
positive news to put in your newsletters to your clients,
and definitely to take to the field,
'cause everybody needs something positive right now.
- E'rybody,
- E'rybody. - E'rybody dug it.
Well I want to talk about our COVID-proof AED program.
Medicare by phone.
- [Sylvia] Ta-da!
- Ding!
I'm gonna do like in Elementary School when you hear-
- [Sylvia] Opps.
- When you hear "ding!" you turn the page.
Medicare by phone.
We're super pumped about this, this is,
we're taking our most successful,
or teaming up with our most successful call center,
and to teach street agents how to do what they do.
I think anyone who doesn't think that COVID
is gonna flare back up in the fall, potentially, what?
- So, I don't think you can say
our most successful call center,
I think you need to say, agents that are selling by phone,
'cause there's a difference.
- I'm trying to give a compliment to our call center.
- I know.
- And now-- - I know, but.
- Now she's disrespecting you,
so I don't know how you feel about that.
- No they know, they know, they're not a call center.
They sell by phone.
- Then let's cut and re-do it.
- Because to be a call center--
- Then, well they know who it is.
- It says it right here.
No, let's cut that out then. - To be a call center--
- Cut that out, then, cut that out.
- I don't know, I actually think it's a good distinction,
people need to know, to be in a call center,
it's very rigid and regulated.
- Very regulated, lotta rules.
- The calls are recorded,
and there's a whole-- - All right, well,
we don't need any trouble, I tried to re-do it.
- No, no, no, but I'm saying, but this,
agents aren't in a call center,
they're learning to sell by phone.
- They're learning to sell,
they're learning the model
of selling by phone. - Right.
How to do it legally-- - Yes.
- Basically, by phone, not in a call center.
- Yes.
- Okay, I mean it's a distinction
that curators definitely understand.
- It's a big deal for an agent,
because when we look at like dips for this year,
or when we're talking to some of you, it really,
a lot of us just don't have the skillset
to do the sales over the phone,
and if and when, if we get another lock up,
if we get another flare-up, another quarantine,
it could crush a lot of people's
biggest time of year for income.
- I mean a lot of agents are still not selling right now,
they're still stuck.
- So we are thrilled that we are rolling this out.
It's called Medicare by phone.
If you are interested, there are some rules,
and stipulations to be on this program.
It's not for everyone, we're looking for street agents.
- So independent agents, no upline.
- And, and and, you know,
Someone who needs a system. - And what do they teach you?
They're gonna teach you how to do the calls, work the,
it's like a 30 day program,
where you check in with your coaches I think, every day.
Maybe a few times a day.
- Do you pay to be on the program?
- There is a pay, you do have to purchase,
well, you're on their Five9 system, and also for the leads.
- What's Five9, like, 50 bucks a month?
- Five9 is, it's all together,
so I don't want to say what the price is.
- It's under like $700.
But when you're on the program,
they supply the leads that you purchase,
and they teach you how to work the leads.
- 100 percent.
- And if they can do it, and be as successful as they are,
you can too.
- No question.
So, - Just do what they do.
- Hit us up in the comments,
'cause we're gonna start launching these training classes,
and getting people for our soft launch on the program,
but we wanna know, if you're interested,
if this is something you need to know how to do,
which is probably a lot of people, let us know,
we're pumped.
- Or if you're trying to bring in a new agent,
'cause I know a lot of guys-
- Perfect.
- They're trying to bring in their son or daughter,
they're younger.
- Absolutely.
- Yeah.
- This is- - This is the time.
- Make everybody come, I'm super excited about it.
- [Sylvia] Okay, you've got a bonus
you'd like to talk about.
- Oh my, so I just got off my call with my buddies Anthem,
and my bruh, Bobby Tailor, from California, super cool guy.
And they have a crazy awesome med sub on this, it goes,
it's now through the end of the year,
and it's really hard to understand.
It's $200 an app.
- All med subs.
- On the East coast? - Unlimited.
- West.
- West Coast.
What states? - California,
Arizona, Colorado, Texas, Nevada, 7/1 to 9/1.
$200 an app, $200 an app.
- And... - What the heck?
That's awesome.
- Are their rates any good?
- Can we say, "ka-ching-a-ling?"
- Are their rates any good? - Their rates are good.
They're very good.
- That's the thing, because people throw out a bonus--
- Right, right, and they suck.
- I'm like, I look at these rates,
I'm like, I'm never gonna touch that,
don't waste my brain space with that, when their rates,
like they had that bonus in New York,
people were crankin' it.
- Yeah they were.
- The rates were good- - The rates were good.
- The bonus was good- - The bonus was good.
- Yeah, so. - It was...
This is awesome,
we're super excited about having great partners.
- If you haven't looked at Anthem's rates,
and you're in the West-- - In the West.
- Look at them again,
'cause there's is a very attractive bonus.
- Huge bonus.
They also have a bonus in the East.
- [Sylvia] How much?
- Can I give it up to cutey Mr. Steve Muir.
All right, this is Connecticut, Maine,
New Hampshire, and Georgia.
Not as easy as the West, but,
one to four apps, is a $150 bonus.
Five to nine apps, $250.
Ten apps plus, $300.
- And people-- - What the heck.
- Throw your pen.
People-- - That's a pen-thrower.
Oh, that's 7/1 to 9/1, also.
People that are equipped and able to sell by phone,
they just switch their focus and they chase those bonuses.
If you're a street agent, and you still go to their houses,
you know, you can't take advantage of a bonus in Colorado.
But if you can sell by phone,
- [Rebecca] You can sell by phone.
- and you don't have to be strictly sell by phone,
you can add it to your arsenal of tools.
- [Rebecca] Right.
- Them, boom, you can chase--
those bonuses. - It totally opens you up.
That opens you up to the whole country of bonuses.
- If you're not thinking globally like that,
I guess it's not globally...
Nationally!
Nationally,
- Then you're not thinking.
- Yeah, because this business has drastically changed,
it's not just you, working in your backyard anymore.
If I don't mention that Central has a bonus in Anthem,
I'm gonna get in a lot of trouble, 'cause Central,
they are my peeps.
They have a med sub bonus also,
and I don't have all of the--
- Why are you leaning like way up in there?
- I'm leaning in here.
- Are you zoomin' in on this?
- Coming in, I have new lipstick on.
- What is it, what is the bonus?
- Okay, I don't have all the rules down, 100%.
But I wanna give a shout out to Neil Stephens, or Stefans,
I'm not exactly sure how to pronounce your last name,
but he is the new president of Central Region.
- Oh really? - With Anthem.
- Who'd he replace? - David McNickels,
one of my favorite people of all time.
- Oh I liked that guy,
yeah he was a good guy. - Super awesome.
So Neil-- - Big shoes to fill.
- Big shoes to fill. - Fill, I cannot talk today.
Fill.
(laughing)
- Welcome!
- Welcome Neil. - Welcome Neil.
Lastly, Anthem does have their SEP through the end of June,
you either select natural disaster, or other.
- And that's the thing, is they're calling in,
"What is Aetna calling this, this SEP?
"And what is Humana calling it?"
And they're all calling it-- Is it natural disaster,
or is it, chemically made?
- Yeah, they're all asking the question, that varies,
by carrier.
You try to find something FEMA-ish.
- FEMA-ish. - FEMA-ish.
- We'll why don't we wrap this up--
- Wait, wait wait. - Oh, all right.
- I just wanted to say,
United Healthcare still has not opened contracting yet,
okay, I think we're getting closer,
but it's a huge task to re-contract everybody.
And we still have people
that have not filled out their contracts.
The deadline is coming.
- You're going to be mad when you lose your renewals
because you didn't do it.
And you're gonna be mad when you get terminated,
- You're gonna be mad. - You're just gonna be mad.
So get at it right now,
ask your assistant if this is something
you give off to somebody else on your staff,
because they might have thought,
"Oh I don't need to do that,"
you do! Every agent in the whole country needs to do it.
- Good God.
- And if it's not done, there will be repercussions.
- We can do no, we can do no more!
- Yes. - Than what we are doing.
The deadline is approaching,
I think we are calling everybody
that hasn't done theirs yet.
- Again.
And typically it's the same thing
we've talked about for weeks now,
they have a different email,
so they're not getting the link,
we can't send it to you, we can't re-send it to you,
you must called United Healthcare's producer helpdesk,
tell them that you don't have it,
and they will re-send it to the new email
that you're going to give them.
- Be proactive.
- So, please talk to your staff,
if you don't personally take care of that,
you must do it before the end of the month.
- Also be sure - And I have a giveaway
- To subscribe to our channel. - I have a giveaway.
Oh yeah, we're almost at 5,000 subscribers,
thank you guys, for tuning in week in and week out,
and if there are any Irish people out there,
I did find this in my garage, didn't want to throw it away,
add to the landfill.
- We are not Irish.
- So if anybody is Irish, ask me in the comments
and I will send this to you, for your man cave,
or your she shed, - Or wherever you live.
- Instead of throwing it away. - Or your she shed.
I'm gonna up-cycle it to you.
Thanks for tuning in, talk to you guys next week.
(upbeat music)