[Music] having trouble with Microsoft Outlook not being able to connect to
the server well we have the fixes for you let's get started [Music]
everyone welcome back to the official wondershare recovery YouTube channel and
don't forget to subscribe for more practical data recovery Solutions today among everything else we
would like to introduce repair it which is yet another repair tool which is designed to repair
damaged images video files different types of other small files easily and we're here
to address one relatively common Microsoft Outlook error which apparently many of you
encounter with their Outlook setups yes we're indeed talking about Outlook which is showing
the Outlook cannot connect to server error message and if you're facing the same problem
continue watching because in this video we're going to show you the most common reasons and
the most common Solutions in order to overcome this big trouble first and foremost I know it
might sound very trivial but have you double checked your credentials because could be a
tiny typo which is going to be preventing you from actually making connection to the server
in many cases users are unable to lock in their accounts but because they've entered the incorrect
credentials so before everything else make sure to log in with the correct account credentials
if your account credentials are accurate and you're still not able to communicate with the
Outlook server then obviously accounts are all right so the next thing we want to troubleshoot
is the network connectivity in some cases lose wire connections or poor signal strength if
you're a Wi-Fi router might be restricting Outlook from connecting to a server if that's the case
make sure the Lan cable is fitted that you have good Wi-Fi coverage and maybe in some cases you
might have to restart the wireless router another reason why Outlook may not be able to connect to
its server is a technical glitch so now we've got to make a few troubleshooting steps with Microsoft
Outlook in order to resolve possible network connectivity issues to run these Diagnostics
open Outlook click on file then go to account and social network settings and tap on the account
settings in case there's an account issue you're going to see an indication on your screen which
simply means that the Exchange Server Connection hasn't been set up properly if that's the case is
you can simply reconfigure Outlook in order to fix the issue our next clue is security keep in mind
that to connect Outlook to the Microsoft Exchange Server it's crucial that you're using an SSL
encrypted connection you can change the network configuration by following these few easy steps
so going to account settings again clicking on file and account then social network settings now
we select the Outlook email account Click Change go to the more settings switch to the advanced
tab now under the outgoing server choose encrypted connection as SSL using the drop down menu in the
end click OK and apply the changes and then check whether the server connection is getting restored
another possibility to fix connectivity issues is to Simply use a proxy in case you have really
a lot of rules about Security in your data center Network then definitely using a proxy is the way
to go you have to select the email account click on change then click on more settings to proceed
further now select connection to Microsoft Exchange using HTTP in The Next Step choose
exchange proxy settings and enter the proxy URL that you want to configure make sure to choose
the connecting using SSL only option then go ahead and enter the proxy URL finally select the basic
authentication option in order to complete the configuration process okay next idea Outlook
extensions if none of the steps so far are working then it's really worth checking your
extensions and maybe disabling some of them in order to check whether connection is gonna be back
on your system open the Outlook accounts go to file click option then tap the add ins option
uncheck all the extensions to disable them and finally click OK in order to save the changes
rebuilding the Outlook data file is another good idea especially when you see your outlook
crashing quite often and when you're getting messages about access to certain messages so
if that's the way to go here's the procedure we go to account settings we click on data file now
choose your email account which is failing to connect to the server select open file location
and here you can either rename the data file or move its location to complete the process
the next idea is really simple but I need to admit it has happened to me as well many many times I'm
trying to connect to my email and actually Outlook is in work offline modes how to change that pretty
simple just uncheck the work offline option in order to reconnect to the network if you're still
unable to connect to Outlook servers then maybe we should go for a more radical change because up
until now the steps were quite simple and easy to follow and if none of them are working and you're
still suffering from the same symptom you know that in Windows sometimes re-installing a software
piece helps a lot so that's our next tip reinstall Outlook right I really hope the connection to
the server is now restored but could be that we use our next tip in order to help you to access
data which is currently inaccessible because yes while we are performing some of these steps could
be that we get a corrupt osc or PST file this is exactly where repair it comes into place and I'm
going to show you now how you can quickly restore some damaged files using wondershare repair it
install and launch the software code repair it for email on your computer click select file
and point to the corrupt PST or OST file you can also add multiple files at the same time after you
upload the files click on the repair button at the bottom right corner of the screen after the
files have been repaired you can use the preview option in order to check each file individually
finally click on the save button in order to save these repaired files on your computer
and that's everything that you need to know in order to resolve the connectivity to your
outlook server and also to repair OST and PST files in case they got damaged throughout the
troubleshooting process I really hope this this video has been useful and in case you know some
other tips and tricks feel free to share them in the comment section below the video for more
practical Data Solutions I'll be happy to see you subscribe to our Channel because more are about
to come my name is Michael and look forward to seeing you in our next video bye foreign