Video Transcript for “2014 Heartland Gateway Fifth Wheel Features (Part 2 of 2)”
Chad: Well, Randy we looked through the inside.
The outside is just as beautiful.
Tell us a little bit, I mean, we're going to get into the color.
This is the medallion finish on the outside.
What is a medallion finish?
Randy: A medallion finish, Chad, is another step in the process when they make these sidewalls.
So, a normal camper will have, you know, you'll see the grains of the fiberglass too.
Chad: Yeah.
Randy: What they do is they actually apply another step to that so it's an extra protection,
let's say.
Nice and easy to keep clean.
It's going to go to durability and longevity of the coat.
So it adds another line of protection against the sidewall here.
Just to take the sun, the winter and the road while using these coats ...
Chad: I always tell people that, you know, the black streaks, this helps because there's
less porous, right, with the medallion finish?
Randy: You're absolutely right and it's going to ... if you keep a coat of wax on this,
it'll do great, but there is no pores in this guy like there will be on a fiberglass unit,
so we'll keep those black streaks down.
And we've got the extended gutters too, Chad: Yeah.
Randy: which will help with that as well.
Chad: You got a 88 degree turn cap on the front of that so this truck, this trailer
fifth wheel could even be towed by a short box truck?
Is that correct, a six and a half?
Randy: Well, you know, back when I was growing up, everybody had eight-foot boxes because
that's all there was available ... Chad: Yeah.
Randy: And so, all fifth wheels, they came straight across.
We didn't have any turning problems.
Everybody has extra cabs now or extended cabs and whatever, so this six and a half foot
bed is now standard.
So by doing that, the RV industry has had to compensate for that.
Now we want a slider hitch with a six and a half foot bed, but with this guy here doing
full maneuvering, Chad: OK.
Randy: with this cut-away, we can get a lot more turning radius.
We're going to be a lot less apt to hit our cab against this coach here with this setback.
Chad: So, you're still thinking, you're still thinking slider hitch with a six and a half
for that extra, extra safety?
Randy: I am.
When we're backing on our site and we want to jackknife these things, it's really important
now that slider hitch, but for forward mobility, we're going to get a lot more range of motion
with this cap the way it's cut.
Chad: Yeah, I don't know if you can catch this from the video, Josh, but no seams on
the front of this trailer, all a one piece, molded fiberglass cap.
Randy: Absolutely, little lap joint, so that it really keeps the maintenance down on the
front of these things and it's going to stop leaks if you own on these things for a while.
Chad: Just aesthetic there, I mean it's just really nice looking.
Randy: Just a nice way to kind of finish off that pin box because normally this is an ugly
[00:02:00] part of a very nice camper and this is just a nice way to do it.
Chad: Yeah, I apologize for the noise guys, as you know, Pete's RV Center is right by
the airport here in downtown Burlington, so, it's a good location.
Randy: [laughs] [inaudible 00:02:09] Chad: Give it a second here.
As we rotate our way back, Randy, let's talk about windows, awnings ... I mean some people
nowadays think a window's a window, but this is a frameless window.
Randy: This is a frameless window and they've gone to like automotive type windows, they
call it.
So, it actually goes in the coach and it seals a little differently than the windows we're
accustomed to seeing out there on the older product.
It's a great look.
They do open.
I really love to see them on the Gateway and it's a much better seal with a little bit
less maintenance than we're going to have on those older windows out there, so, really
love to see them on the Gateway.
Chad: Besides the windows, we got things like outside speakers here.
Randy: We do and it's a nice setup because we can listen to a different radio than what's
going on inside the coach.
And that's not the way it is in most coaches.
So, Heartland is really progressive about that and I know when someone is watching a
movie inside and I want to be outside barbecuing or whatever, it's nice to be able to listen
to what I want out here.
Chad: Yeah.
One piece electric awning here, rolls out by just pushing a button.
It's easy to [crosstalk Randy: It is [crosstalk 00:03:06]matic.
Touch a button, my four-year-old can do it.
It's the Generation Two, so we can pitch it.
It's nice and high.
It's really high above the door so we can get a good pitch on it.
Very nice awning.
I like to see it on here.
Chad: Slam latches on these doors.
What's really nice about the Heartland product is they use the magnets on it, so that holds
itself up.
Randy: No clip.
Chad: Yeah.
Randy: That's going to break.
Chad: You got it.
Randy: And, Josh, I don't know if you can pan in on this.
Josh is our camera guy we always talk about.
Good guy.
Look at the thickness of this door here.
A lot of the campers out there will have a door half this thickness and this just goes
to the quality of the build, the quality of the Heartland product that's going to help
with our R values as well.
Chad: Once we're inside here, there's a full profile fifth wheel suite, all kinds of storage
Randy: Tons of storage in here.
Chad: One thing the Heartland product is is finished off in here.
We don't see the wood studding or the aluminum studding ...
Randy: It absolutely is and we're going to have an insulated floor up here too, which
is going to help with our R values inside as well.
And it's all carpeted, it's indoor/outdoor carpet [00:04:00].
It's going to keep things from sliding around on us.
Nice way to do it, and literally, this is bigger than some of the bedrooms I've had
in my apartments when I was younger [laughs].
Chad: So, real quickly, I don't want to get too technical, but we got one-piece I-beam,
I-beam frames on this.
And this has the wider stamps on it.
Randy: It does.
Absolutely, so it's going to go down the road.
It's going to support our weight.
It's going to make it for an easier touring vehicle,
Chad: Yeah.
Randy: which is something that they've been really progressive about lately.
Chad: Slam latches, which is wonderful.
Randy: It is closed.
Chad: Outside TV hook up here with your outlets ...
Randy: This one over here as well, where did I see it?
Oh, right here.
Chad: I didn't even notice that one.
Randy: So if you have those awning lights, the chilis, or the beer cans, the race car
stuff, plug it in right there and you got it ready.
They think of everything.
Chad: Yeah, you got it.
You got ... Randy, I don't want to get into too much detail, again, as I said before,
but there's certain things that make a trailer a better quality product.
This is finished underneath here and a lot of times you don't realize it until you own
one.
Randy: I have seen them out there that have raw wood with open end grain which is nothing
but a wick when water gets on it and that floor will deteriorate in a short amount of
time.
Industry standard is running a indoor/outdoor, like it's a fabric, which doesn't allow water
in.
Still not the greatest thing, when we run them in and out, it starts to wear out and
it can be compromised.
This is completely finished.
It's all hard board.
It will take the water.
It will take everything.
I really like to see it and I hope the rest of the industry follows suit, but right now,
Heartland's the leader on that.
Chad: Big windows, tinted safety glass.
Randy: The sides of this door, as I was going in and out with Josh earlier, I mean this
is a huge door.
Look how wide that door is.
So, if you've got groceries in your hand, you're not going in sideways especially when
you're starting to look like me and it's really high too.
Now, I'm not a tall guy, but in some RV's, I bang my head when I leave the door.
You're not going to see it on this, so, works very well on this product.
I like to see it.
Chad: Now, to kind of wrap this up a little bit, let's name off some few things.
Heated underbellies.
Randy: Absolutely.
Chad: Aah, we've got a special suspension linkage on this as well.
Randy: There is.
It's got a ... it's got a suspension dampening system and also, we can calibrate these axles
on this guy, so really nice to see on here.
Chad: They call it a correct track, I think is the real name for it.
Randy: You're absolute right, by LCI.
Chad: Yep, I see that on the side, aluminum rims, sixteen-inch tires, the aluminum rims
keep the brakes cooler.
Randy: Bigger braking system these are [00:06:00] going to be self-adjusting too, so really
nice to see it on these guys and that costs a little bit extra money, but I think it's
well worth it because no one ever adjusts their brakes in the RV world.
Chad: So Heartland then, I believe, is one of the few that is using the self-adjusting,
it's a dexter axle, is it?
Randy: Yes, sir.
Yes, sir.
Chad: So, you've got a Montana, you've got a Cougar, you've got a [inaudible 00:06:15]
Randy: [crosstalk 00:06:16] Chad: Exactly.
Randy: You have to pay someone to adjust those brakes for you.
Chad: And when is the last time your dealer told you you have to adjust your brakes?
Randy: I've been doing this for a long time and I don't adjust a whole lot of brakes in
the RV world.
Chad: So, this takes care of it yourself.
A lot of people come in, now my brake controller is not working.
Randy, I appreciate your time on this and I know we've put a lot of time into these
videos, guys.
I can tell you right now, Pete's RV Center is the lowest price you're going to get on
any unit.
We ship directly to your home.
We can come to one of our two dealerships.
We do a complete walk-through with you.
Just a lot of information.
Email us, call us, be glad to help you here at the dealership.
Randy: Let us educate you on the units as well.
There is stuff out there that there's different ways to build campers and we're very progressive
about carrying those units that are built correctly that are going to last you a long
time that are going to be worth your dollar that you work very hard for.
So let us educate you on it.
That's another reason we put these videos together.
Chad: You're right a hundred percent.
I get a guy ... oh, you know I was looking at this brand and it was a thousand dollars
less.
But it wasn't even the same type of trailer where the customer didn't know that they were
looking at something as entry level, but it had the same floor plan as something that
was high end.
Randy: Even something that competes with this, if it doesn't have the build quality and it's
a few thousand dollars less, there's a reason why it's a few thousand dollars less and maybe
it's worth it to spend that extra couple thousand dollars and get something that's going to
last your family a long time and be worth your investment because when these things
at four or five years old and they start breaking down on you,
Chad: Yeah.
Randy: You're sunk.
Chad: Yeah.
Yeah.
Real quickly, got some great financing specials going on right now.
Kyle's put together some great packages.
We've seen videos with him before.
Hitch packages as well as through our service department.
So at Pete's RV Center we're your local Internet dealer.
We'll be glad to help you.
We would love to earn your business here, so give us a chance to quote you.
Probably save you four or five thousand dollars.
I'm Randy, this is--I'm Chad, this is Randy and, ah, we look forward to seeing another
video.
Catch you later guy.
[00:08:00]
The video of this presentation by Pete’s RV Center is available at: http://youtu.be/MsDudfPUhHM