- [Gem] Okay, you want to return
your Apple product and iPhone or an iPad.
I have to return my iPad Pro 2 Apple.
So the first thing you want to do is call Apple.
You gotta call them.
They have support, great support.
And they will walk you through the steps
to deduce the problems on your device.
And then they will ask you to return it
and they will send you a box.
And once you get this box,
you simply get this item
that you have to break the seal on the box.
Open it and they give you everything that you need
to return the item.
What do they say?
So the first thing is,
they say that you have to, number one,
back up your iPad.
They take you through it.
This is an amazing little thing.
Then they say,
remove your iPad Apple ID.
So you go into the settings and delete your Apple ID
so they don't have your information.
And that's after you backed up everything to your computer
if it's still able to.
But you can do a full wipe of your system
and the general settings also.
You charge your battery if possible.
Then you turn off your iPad at the top, or iPhone.
And then you remove the sim card,
if it's got a phone-based sim card.
Then you put it in the plastic bag.
And I like to follow instructions.
Which they have, they give you this beautiful bag
that you can do this.
You take this.
You simply slide it in power button down, ta-da.
That's right.
And they have a self-adhesive strip.
So there's this plastic here that you gotta take off.
And let's do that.
I so happen to have self-adhesive tape on both sides
'cause this ain't workin' too well.
And that'll just make it simple.
Put that on there, boom badda-bing.
Now I can close it properly.
It's done to spec, viola.
But suppose you can take that strip off.
You just work on it.
I'm okay with that.
Seal the bag by folding over the top.
Place the bag in the insert in the box, okay.
So, boom, it looks like it fits in there.
And it has a little diagram.
Place it in the box.
Three different nationalities.
Then you put the foam piece on top of the bag.
So that's pretty interesting.
So I guess it wants you to take this apart.
Doesn't really reveal that that it comes apart.
You put it in the center, then put it down, ooh-ah.
And then it says, close the box.
The box is closed.
So now, we've closed the box.
Now there's a seal the box with the provided tape.
So it actually came with its own amazing tape like this.
And we can probably get this one.
Just take it off, let's do that,
what you gotta do, doodily-do.
Take this off.
And this is the really serious stuff
that's absolutely amazing.
Mail the box to the Apple repair.
So we're going to now.
Wow, that is really super sticky.
Let's see about this now too.
One of my dysfunctional tape day.
This seems okay.
Wow, this is some serious stuff.
Bam.
Almost feel like adding more tape to it
'cause it doesn't feel...
Oh I guess this feels pretty darn good.
Actually that could rip off.
Press it so it can't open.
And then it reads,
mail the box to the Apple repair center.
And viola, shipping instructions.
Find the name of the courier on the shipping label.
So we have some shipping label stuff here
and we got some batteries contained in this equipment.
Guess we can stick that on too
and just take it to the shop.
And that's how you mail your
iPad or iPhone back to Apple.