HP system recovery is a software tool
that restores the software and drivers
that were originally on your computer
recovering your hard drive can be useful
when the computer has been infected by a
virus when system files have been
corrupt or
deleted or when you want to erase all of
your software applications and start
over this video describes how you can
use HP system recovery to return your
computer software back to the way it was
when it was first
purchased before you get started remove
Diss and any devices connected to the
computer if your computer has an
external dis Drive leave it
connected if you can open windows then
you can start a recovery from the
Windows 8 start screen from the start
screen type
recovery then select HP recovery
manager if a user account control window
opens click yes the recovery manager
opens click Windows recovery
environment confirm you want to reboot
your computer and continue the recovery
process
when your computer restarts a choos an
option screen opens click
troubleshoot click recovery
manager the recovery manager
opens if windows cannot start turn on
the
computer and repeatedly press the f11
key about once every second until the
first screen appears when your computer
restarts click to select the keyboard
layout click
troubleshoot click recovery
manager click Windows
8 the recovery manager
opens in some cases the recovery
information on the hard drive may be
missing or damaged such as when a hard
drive is replaced when this happens it
is necessary to use the recovery discs
or a Recovery USB drive to recover your
computer note if you are using a USB
recovery Drive the following steps will
be similar but for this example we are
using recovery diss insert the first
recovery dis into the CD DVD
drive after the dis has been fully
inserted press and hold the power button
until the computer shuts off
wait a few
seconds turn on the computer and
immediately press the Escape key
repeatedly about once every second until
the startup menu opens select boot
device
options select USB CD or dvd ROM
drive in the system recovery window
select run program from
media the recovery manager
opens
if you are performing a system recovery
from Windows or if windows will not open
select minimized image recovery if you
are performing a recovery with diss as
we are showing here select factory
reset if you have any important files on
the hard drive you must back them up at
this point or they will be permanently
destroyed by the recovery process if you
have not yet saved your files select
backup your files first
choose whether you want the recovery
manager to select the files to be backed
up or whether you want to select the
files select the types of files you want
to back up for this example we will
select all the file
types the system shows a progress bar as
it scans your computer
files
insert the media that will store your
backup files either a CD or DVD or a USB
drive for this example we will select
the removable
Drive follow the onscreen instructions
to finish backing up your
data if you cannot or do not want to
back up your files select recover
without backing up your
files click next on the welcome to HP
recovery manager screen click okay on
the warning message if you would like to
continue the recovery process starts
this will take a while to
complete if you are using recovery diss
the process can take over an hour and
you will be prompted to insert more diss
if you have more than one
dis
eventually the recovery process
completes and you are presented with a
recovery is complete screen note if you
are using recovery diss that were sent
to you from HP the final screen may
appear different click finish the
recovery process has
completed now your computer computer
will restart and begin the Windows setup
process after recovery your computer is
more vulnerable to security threats make
sure you have security software
installed before connecting to the
internet once your computer is secure
connect to the internet do this before
installing other software in order to
get the latest updates to your system
after connecting open your security
software and get the latest updates for
your security software especially
updates to virus definition
open the Windows update tool in PC
settings to get the latest updates for
windows open HP support assistant on the
start screen to install the latest
important updates from HP now that your
system has been recovered and updated
you can reconnect and install devices
that were unplugged previously thank you
for viewing this video for more help go
to
hp.com/support