Solutions streets mathsolutions.com and today we're going to answer this long popular question
how long does a clinch check stay in my Invisalign account or in a doctor's Invisalign account and
when do I need to do a new scan so I'm going to go ahead and address both these questions
it's actually a very popular question it's a misconception for consumers and it was asked
on one of the Facebook groups I'm in so the answer is directly from one of my friends BFFs friendly
people at Invisalign so not my answer their answer so I'm going to just read it because it's going to
make more sense so regarding the first question how long does a Clin check stay in a doctor's
Invisalign account so let's say you went to some office you had a scan they made a Clint
check maybe you saw it maybe you didn't it's a few months later and they're telling you oh we don't
have it anymore or you're wondering hey can I see this clean check from six years ago so let's go
ahead and read the answer to that once a doctor submits an Invisalign prescription and gets a
clinch check we maintain those patient records and the Clint check it does automatically get archived
after the clinchek sits for six months without getting approved which is totally true because
doctors do get an alert after that there's a countdown after six months saying this case is now
archived once the doctor can archive it sooner or sorry the says the doctor can archive it sooner if
they want but the patient is not if they know the patient is not going to accept treatment but the
doctor will always have access to those records even when it's archived it's patient records can't
get rid of it it exists now in the real world at least in the US you could expunge it after seven
years or seven years after the patient turned 18. according to this Invisalign team member they
don't um but we definitely recommend rescanning the patient if it's been more than six to eight
weeks I've been saying this forever I I normally say 60 to 90 days the invisaligned team is saying
six to eight weeks six months is way too old to be using an old scan way way way too old you can
mock it up but you need to pair it with a new scan it's just not going to fit it's not going
to be accurate there's always movement going on settling shifting even if you don't have wisdom
teeth teeth are all always moving around so it will just not be ideal so I highly recommend now
going back to the whole doctor thing in terms of do I need a new scan that is the doctor's policy
and should the doctor charge me for a new scan again doctor's policy do we yeah we absolutely
do we tell the patient we're going to let this go for either 60 or 90 days 45 days whatever
whatever we think obviously if it's a kiddo or a teen a mixed dentition it's going to be like two
weeks you know like that's it you have to pull the trigger within a few weeks otherwise you're going
to need a new scan um if it's an older patient even with perio I might say two or three weeks
you have to pull the trigger within a few weeks otherwise it's going to be a new scan we're going
to do a complimentary scan and set up first but after that there will be a fee for the new scan
and new setup because it takes us time so you have a small window to pull this trigger it could be
two weeks could be three weeks the doctor gets to decide based on what they see and what their
policy is so that is a great question to ask will there be a charge if I need a new scan obviously
if you have new dental work then I need a new scan so you know ultimately who pays for the new scan
is really up to the doctor but it's really great to be transparent with your patient and let them
know exactly how this is going to work and if there's going to be another fee now remember it
doesn't Invisalign does not charge the doctor for the clinch check Ah that's actually not true if
you if you have a lot of patience that don't move forward and if your acceptance rate within your
account is low low you know 10 15 20 instead of 90 and then there's no they never quite say what it
is but they have the right to charge the doctor for clinch so and the doctor has the right to
charge patients for clinchex it's their choice I in our offices we do one complimentary after that
it's an additional fee um that's just how we do it you know and obviously there's reasonable reasons
you know patient got coveted or maybe we won't do it for that patient's tooth broke had to get
no scan we probably won't do it for that as long as we're the ones that did the restoration but
patient lost a tooth you know but patient just Dilly dallied wasn't sure you know wasn't sure
about insurance ah yeah I know you're gonna get charged for a new scan for sure a couple hundred
dollars for sure because that's that's scanning redoing the clean check that takes a doctor
hours and my time is valuable so you know I'm not gonna just do it just because you dilly-dollied so
anyways that is the answer let's see what else it says um regarding the second question the only way
a second provider would get the first provider's patient records and clinchek is to complete and
Invisalign transfer form but we would need the patient's Clin ID and I'm not sure she knows
what it is you'd have to know what your clean idea is it I think it's printed on the baggies
um that's the only way they can get it but then the original doctor has to sign off that they'll
release it new doctor has to sign off that they'll accept it and patient has to sign off that it's
okay to transfer from Doctor a to Dr B that's three signatures on a piece of paper it is a pain
to get those signatures so a lot of times it's easier just to do a new one which is spider would
be interesting this is new I lied okay now they're saying first provider does not have to sign the
patient transfer form as long as the patient and second providers do but she would have to have
her clean ID I was wrong that was the old way to do it this is a new way I learned something new
otherwise she could just start from scratch with a second provider new records new prescription
new plan check okay so no first provider does not have to sign if your first provider died
disappeared I think if you're actually okay this is how it is if the case is active and
got started first provider has to sign if it's just a workup you know has never not
pulled the trigger has not accepted treatment that has not started treatment then you do not
need first doctor's signature Ah that's what it is okay so we were both right all right so
hopefully that was helpful now you know the inner workings of whose responsibility is what what who
needs signatures what a clean ID is and how long the records stay in the clinchex stays in their
account which is forever all you need to know is your clan ID and that's not something Invisalign
will give to you so unless you got it when you viewed the Clint check or you asked your doctor
and they gave it to you there's no way you can transfer that but it's super easy to work it up
to a new thing so I don't know what the big deal is all right hopefully that was helpful thanks