hi everyone it's Helen Hotai here founder of Form Help and we will go straight into part
two of the australia dpd the app version and we will be looking at the health information
section which has been unlocked so go ahead and log into your account and we'll get started
now exactly 72 hours from your departure flight you should receive an email like this notifying
you that you are now able to submit to your health declaration and note it says please do so before
your flight okay let's get straight into it now continuing on from yesterday so we did submit the
trip details we submitted the quarantine details now we're going to go into the health information
section so see how it's got commenced so that means we can begin so go ahead and select
health information next you'll see that it reads before you travel to or transit through
australia you must present proof of a negative covert 19 polymerase chain reaction or pcr or
nucleic acid amplification test the naat taken within three days of your flight scheduled
departure to australia or a medical certificate as evidence of a negative rapid antigen test
rat taken under medical supervision within 24 hours before your flight's scheduled departure
to australia now to find out if you are exempt or for more information click on the link below now
in regards to the pcr or the naat you must take it within three days or 72 hours of your flight
your departure flight to australia now i have had many queries um from people asking whether
they need to submit their pcr naat test results exactly 72 hours before their departure flight
they have you have 72 hours a window frame of 72 hours wherein you need to get your
pcr or your naat test done get your result and then upload it so you have 72 hours to get all
that done so it doesn't have to be exactly 72 hours on the dot and then you need to submit it
no you have 72 hours we're in to get all that done however with the rat you only have a
24 hour we're in to get your tested done get your test result and then upload your result to
the health information section okay let's look at the first question on this page now in the three
days before the day of your flight to australia was scheduled to commence have you been exposed
without adequate personal protective precautions to a person who tested positive for cover 19.
now select yes or no and um if you did select yes the following question is have you tested
positive to cover 19 in these seven days before your planned departure for australia or are you
currently experiencing any symptoms of covert 19 such as fever sore throat or a cough yes or no
next question are you an australian citizen permanent resident or immediate family member
yes or no has a doctor ever told you that you had covered 19 or have you ever tested positive
for covert 19 yes or no now if you did respond yes then you need to provide the month and year of the
diagnosis in what country were you in when you had curve 19 and note below giving false or misleading
information to the australian government is a serious offence penalties apply to breaches of
state and territory public health orders next you will need to select one of the following
so the two options are number one i am exempt from australia's covert 19 testing requirements
and the second option is i was tested for covert 19 prior to my departure to australia
in accordance with australian government requirements and received a negative test result
so go ahead make your selection and next it says i declare i am fully vaccinated with an australian
approved or recognized covert 19 vaccine i have evidence to support this my last dose
of the vaccine was at least seven days before the day of my flight is scheduled to commence so go
ahead and select yes or no and if you did select no underneath it says i am under 18 years of age
and not fully vaccinated so go ahead and make your selection there's yes or no now for parents who
are filling in the dpds for their young children for example if i had a three-year-old who hasn't
been vaccinated then i would select i am under 18 years of age and not fully vaccinated yes that is
correct i would select a yes in this case however if you do select to know that you are not under 18
the next bit says i am over 18 years of age and declare i cannot be vaccinated for medical reasons
i have medical proof to support this see the proof of medical exemption when coming to australia link
so click on that for more information and if you do select yes it will come up with if you
are claiming a medical exemption from covert 19 vaccination please attach evidence here so you
see there there is a box with the option that says to add image or photo so this is where you get to
upload your evidence of your medical exemption and remembering that the accepted files are jpg jpeg
png and the max file size is five megabytes so please ensure that you do not exceed that and
that it is in the accepted format now in regards to uploading your evidence so when clicking on the
add image or photo option it will ask you whether you want to upload an image or you can take a
photo of your evidence and upload it straight from there so that will be nice and quick otherwise
you can just upload it from a file on your phone now um for this section if
you answered no to most of those questions then you'll likely go through the section
a lot quicker than someone who has answered yes to those questions either way once you've answered
all of those questions proceed to continue okay next we come to the vaccination details
so it says please ensure all doses are added including booster before leaving this page
so go ahead and click on the blue box that says add next you'll see this come up so it says add
a covert 19 vaccination certificate so you can see there there's two options so the top one is
scan qr code of an australian issued international covert 19 vaccination certificate
and the bottom option is manually enter details so if you do have an australian issued vaccination
certificate then go ahead and choose that top that top option whereas if you don't go ahead
and manually enter your details so if you do choose the australian one um we'll have a look at
what it entails so as you can see here it says scan vaccination certificate qr code so you need
to place your certificate on a flat surface and then take a picture okay now if we are manually
entering our details then it will come up with a screen here so vaccination certificates please
fill out to your vaccination certificates details now the details on here the name of the holder
the passport number the date of birth the gender it's already been pre-filled probably due to the
scanning of the passport earlier on but if we scroll down below you will need to input some
information here so go ahead and put in your date of vaccination now i have had queries as to which
dates people should put on there especially if they've had three different um dates for example
their first shot their second shot and then the third shot being the booster shot personally i
would just go ahead and put in the latest date so that would be my booster shot date however that is
not gospel so if you wanted to double check with the global service center then give them a call
and remembering that you'll also have an uploaded copy of your vaccination records as well
so if they needed to refer to your records they'll have access to it now go ahead and
put in your dose number for example if you've had two shots and one booster then that would be three
doses and then go ahead and put in the country of vaccination and then put in the center that
administered the vaccination and also puts in the batch number and you'll notice there that
there isn't an asterisk for those two questions so that means that it's optional so if you don't
remember the center or you don't know the batch number then that's okay you can leave that blank
next you will need to enter your vaccination brand so this will come up so scroll through and select
your option and then proceed to confirm now if you have had two different vaccination brands it looks
like but i could be wrong that you can only enter one so if you're in this situation put in at least
one of your vaccination brands and remembering that you will be uploading your vaccination
details which will have a full record of all your vaccination history so if they needed to
they can refer to the copy they have of your dpd application if they needed to next to put in the
disease or agent targeted again it doesn't have an asterisk but if you wanted to put in there covered
19 go ahead and put that in underneath you can see that the certificates accepted files are again jpg
jpeg png and the max file size is five megabytes now let's go ahead and upload our certificates
so the box there that says add image or photo go ahead and click on that and then next you will see
this box here it says upload photo so you have two options you can either take a photo or choose an
image so we'll go ahead and select the take a photo option so at this stage you should have your
vaccination certificates or document evidence ready for you to take a photo of those and once
it's in place then take your photo and as you can see in the bottom corners of the screen
you have a retake option or use the photo so if you're happy with the photo of your certificate
or your evidence then just press use photo if you need to retake the photo then select retake
the photo until you're happy with it and for choose image select one of the images and then
press choose image next you'll see your image or your photo it would be shown as above and then
proceed to confirm okay so you'll notice we're back at the vaccination details again it reminds
us to include our booster shot record now also below in the whites box this is where our records
that we have uploaded will show up in this white box here now if you do need to add another record
because your first and second shots and your booster shots are all on separate documents then
go ahead to the add another option in the blue box and follow that same process that we just
went over now once you're all done and you're back at to this page check in the whites box
that's all the documents you've loaded are showing up or listed in there and then proceed to continue
okay next you will see the covert 19 test results so it says each covert 19 test you have received
is detailed below so we want to add our results so let's go ahead and press on the blue box to
the left that says add results so as you can see here it says covert 19 test results please fill
in your cover 19 test results data and the first question is type of covered test that you've had
if you select the drop down arrow it will show the options that you have to choose from and as
you can see there are only two options for you to choose from so there's the covert 19 pcr n double
a t or the r80 so make your selection and proceed to confirm and the next question is the outcome
of your covert 19 test and you have three options there were you positive negative or inconclusive
so make your selection and then go ahead and put in the date the coven 19 test was conducted and
then the country where the covert 19 test was conducted and the place where the covert 19 test
was conducted and then upload your certificate and again just follow that same process that we
went through when uploading your vaccination certificate or evidence and once you've done
all of that then you can proceed to confirm and on the next page you'll be able to review your
health information so in this example you can see that the health declaration is complete the
covert 19 vaccinations is complete and the covert 19 test is incomplete because there is no covert
um naat or rat test been done or uploaded yet so if you're in that situation go to the save
and exit box until your results arrive or until you've had your test and your results arrive
but once you are finished all of that and you are happy to submit the health information
section then go ahead and submit and that's you pretty much done now once you have completed
and submitted all three sections so that's number one the trip details number two the
quarantine details and number three the health information you need to await your reply from
the department of home affairs now i know some people receive their approval straight away
whereas others don't but use the guide that you should receive a reply before you board your
flight and if it is 24 hours before your flight and you still haven't heard or received an email
from them then reach out to the global service center and seek advice from them and i will place
their contact details in the description box below also don't forget to check your spam mail as well
in case your reply landed in there now on the day of travel this is your checklist
ensure that you have a copy of your dpd summary your negative covert 19 test result
and your vaccination evidence or your exemption okay some people probably prefer to take a digital
copy of all these things but i'm really old school i would prefer to have a hard copy as well
so even if you do have a digital copy i would just have a hard copy just in case you just never know
in case you lose your phone or you know it runs out of battery or whatever at least you'll have a
hard copy on you and when you do hear from the department of home affairs through the email
the you should expect one of these replies so complete so if you receive a complete
reply uh the information you have entered in your declaration indicates you meet covert
19 health requirements for boarding and you will still need to show your documentation at chicken
and your i'll your airline will make the final decision to let you board your flight
now if you receive a incomplete um email it's um it will be because you have not
submitted your health information the digital passenger declaration requests
critical health information and you must be able to show evidence that you completed the
critical information before boarding and the third reply you could expect is confirmation required
at check-in so this means you may not have met the requirements for travel to australia
and you need to be confirmed at check-in your airline will decide if you can travel and if
the airline allows you to travel to australia you may need to quarantine on arrival before you start
your dpd you should check the department of health website and this has details on the important
health rules passengers need to follow when coming to australia so expect one of those three replies
from the department of home affairs so complete or incomplete or confirmation required at check-in
and if you do receive a confirmation required at check-in i do know of one person who has received
that reply and they were still able to get on their flights freely there was no dramas at all
now because uh the dvd on this tutorial was for training purposes only it will not be
submitted and that concludes the tutorial for the health information section of the australia dpd
hopefully it was able to help you in some way if you know of anyone who needs help with the dpd
feel free to share this tutorial with them and if we're able to impart some little help to someone
it will make a positive difference so all the best with your dpd applications and if it gets
too stressful just go and take a little break and then come back to it and that's me Helen
Hotai founder of Form Help signing out thanks for listening! Don't forget to like and subscribe.