I started out on the high street as a letting agent and I saw there was an opportunity to take the model of renting out your home and do it online
So after 3 years employed our first employee and moved to Henley in Arden which is where we are now and the team has grown
On a daily basis I look at the strategy of the business in terms of how we’re servicing our customers from onboarding new landlords and tenants through to customer service,
ensuring the team are delivering and looking at the bigger picture, the vision of the business, the forecast and making sure we’re on track to achieve our objectives
As an organisation we do a number of charitable events, as a team we’ve done the Welsh 3 peaks, we raised some funds for the Marine Conservation Society, as well as Help the Heroes as well
As a team every individual plays an integral part in the organisation, we aliken it to cogs in a machine, we all really rely on each other and we’re all driven to provide an amazing service
We have a very exciting path ahead of us over the next 6-12 months we’re looking for support in marketing, in sales, in customer services. There really is quite a lot of opportunity within the organisation
We’ve had some local advertising and we’ve got a very good relationship with the council as well
A lot of our new starters have come from personal recommendations from people that work here already
But we’re always on the look out, we’ve got a dedicated careers page on our website and on the look out for really good people
You don’t neccesarily have to have experience in our industry but if you’ve got the right attitude and passion for what you do then that’s the type of culture we have in our organisation
My job really is to look after the majority of operations that take place if you like, the fulfilment of all the new sales that take place here in this organisation
Specific roles that we’ll be looking for as we move forward in the advancement of letting a property.com are very much people that can in fact onboard landlords, be able to educate them and bring them to our particular company
So sales roles are very important to us. We are also looking for a marketing so digital marketing people are very important to us.
Other than that we also look for people that can speak to our landlords and tenants operationally because we are a technology platform based on IT
We still have a need if you like to look for people with experience in the letting industry because predominantly that’s what our subject matter is all about
So we look for people who have that experience.
I work with the rest of the sales team and I help train them, help teach them our products and really get the culture of letting a property.com throughout the sales team
I love my role. I think it’s really exciting, I manage to speak to many different landlords and a daily basis. Again the team that I work with are all so motivated
And have so much passion for the company as well as explaining to landlords why to use our platform because it’s such a better way to self manage. A landlord has so much more control
Over their property and the types of tenants that they have. I’ve grown with the company, I’ve learnt a lot and it’s just a really exciting and happy place to be
We’ve got an operations team and that consists of 5 people, so there’s myself as Operations Manager, 3 lettings executives here, we all work very closely together to ensure that the landlord and tenant both have a smooth experience here with letting a property.com
I really like to assist people with their day to day work.
I really enjoy training people up, if you are interested it would be great to find somebody who fits into the team perfectly, very good at teamwork, somebody with a little bit of lettings knowledge as well would be helpful
And once you’ve applied for a job with us you would then speak with our general manager
and if you were interested and wanted to have a second interview then you’d come to myself and we would be able to have a chat and see how you’d be able to fit into the team
We use a lot of the job sites, the platforms so Indeed, Reed, Total jobs. We also work with a couple of local recruitment companies, one in Leamington and one in Birmingham
We’re trying to get the best people out there that have the industry experience and that want a change.
At the moment we’re sort of doing telephone interviews because that’s the easiest way to do it and if they’re worth having back in we’ll bring them back in for a face to face interview
And if they’re suitable and they get past that one then they’ll come in for a third with whoever’s team leader that they will be working under
And we hopefully get some really good quality people and thankfully we have over the last few months, some real stars
They need to have enthuasiam, integrity, passion. Our mission statement is with intergrity and passion and we need that with people, they need to come in and they need to be really into what we do
This is a completely different ball game, using technology as a tool for property finding and tenants is massively different to the high street model
People that are coming in, willing to learn, that want a change, that are really up for a challenge to do something different with a growing company that the sky’s the limit