Hi DIYers.
This is Michael, from Alarm Grid.
And today, I'm going to be explaining the Remove All
Devices button on the Qolsys IQ Panel 2
Plus This button is found within the Z-Wave devices menu.
And it accordingly removes all the Z-Wave devices
from the IQ Panel 2, or IQ Panel 2 Plus system.
This is basically a Z-Wave reset function.
It's what you use in a last resort situation,
if you're having trouble with your system Z-Wave controller.
If you find that multiple Z-Wave devices aren't working
and you believe that it's the panel's fault, not
the fault of the individual Z-Wave devices,
then you might perform this function
to remove all the Z-Wave devices,
reset the Z-Wave controller, and then start anew.
You might also do this if you are selling the panel,
or you're giving it away, because you
don't want your existing Z-Wave devices paired with the system.
For one, that's a common courtesy.
And two, it kind of keeps things safe, because it's unlikely,
but if they somehow had control over your own Z-Wave devices,
well, you wouldn't want that.
They're controlling their own Z-Wave devices.
So if you want to have them start
fresh with no devices paired, then you might do this.
Like I said, this is a last resort,
so try all the other methods first
because you will need to re-add any Z-Wave device
that you want to continue using with the system.
You will need to clear it from the network
because, even though this function,
it wipes all the Z-Wave devices, it
clears all the devices from the network,
it doesn't let the Z-Wave devices
know that they're cleared.
So when the Z-Wave devices-- they're smart devices,
they'll think that they're still enrolled with the system.
So you need to wipe out the residual Z-Wave data,
and then add it to the network.
So I'll demonstrate that in a little bit.
And you also do that, even if you're
adding a new Z-Wave device.
So this is nothing new.
Usually, when you're adding a Z-Wave device,
whether you've used it before, or it's a brand new one,
you always want to clear it from the network first.
So I'll be showing that off.
But right now, we have one Z-Wave device
paired with the system.
It's a lock.
But let's get to the Z-Wave Devices menu first.
So we're at the main screen of the IQ Panel 2.
We'll click the small gray bar at the top.
And let's use Settings.
Let's use Advanced Settings.
And then we're going to enter in our installer code, which
ours is at the default--
1, 1, 1, 1.
We'll choose Installation.
We'll choose Devices.
We'll choose Z-Wave Devices.
And then you'll see the Remove All Devices button right there.
Just to show you that we have a Z-Wave device,
we have our Lock the Front Door.
And we'll back out, and we'll choose, Remove All Devices.
And it says, this function will remove all Z-Wave devices
from the network.
Are you sure you want to continue, just as a failsafe,
to make sure you really want to do this, just in case
you clicked it accidentally, because this is a big step
here.
You are going to have to reconfigure
your Z-Wave network.
So we'll choose OK, and then we're
going to wait a brief moment while it
removes all the devices.
This may take a few minutes, so just be patient.
OK.
It removed all of the Z-Wave devices from the network,
so we'll choose OK.
And then when I click Edit Device,
you'll see there are currently no devices included,
because it cleared the lock from the network.
So if we want to continue using the lock,
we have to re add it to the network.
So like I said, we won't just be able to add the device right
away, because the lock still thinks
that it's paired with the IQ 2.
So we're going to have to choose Clear Device.
And then we press the button on the lock,
the Inclusion/Exclusion button.
Device is cleared from the network successfully.
And it has been successfully cleared from the network.
And just as a reminder, you can do this
even if the device is paired with a different Z-Wave
network, or a different Z-Wave controller, or hub,
if you have it paired with your Smart Things, or whatever.
And now, you're bringing it over to the IQ 2 for some reason.
You can use the IQ 2 to clear it,
or you can even do this if it's not paired with network.
You'll still get notification that it is cleared.
But we've cleared it from the network,
so we can choose Add Device, and we'll choose Include.
And then, we press the same button
on the lock for this particular lock model.
And it looks like that didn't go through.
We try again.
And it did discover the lock.
And we get a notification that this device
uses the S0 protocol, when the IQ 2 supports up to S2.
But that's normal, so we'll just press OK.
And we're fine with the name and the type,
so we'll just choose Add.
[System Speaking in Background]
And now, we've added the lock to the Z-Wave network on the IQ 2.
So we'll choose Include.
Or now, we're not going to choose Include.
I'm sorry.
We've already included it.
We'll just choose the Home button,
to go back to the main screen.
The lock's already added.
So we're fine with that.
So that's the Remove All Z-Wave devices
function on the IQ Panel 2.
It clears all the Z-Wave devices from the network,
so that you can start fresh with no Z-Wave devices added.
It's a good troubleshooting tool, last resort
troubleshooting tool, if you're having trouble
with your Z-Wave network.
So if you have any questions about Z-Wave,
or the Qolsys IQ Panel 2 Plus, or about
alarm monitoring services, send an email
to support@alarmgrid.com.
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