long on KPRC 2 together.
We’ll get through this.
>> A troubling series of 911. Calls uncovered by NBC News.
Calls uncovered by NBC News.
The Texas Tribune and news
organization
pro publica has prompted the
Houston Fire Department to
review its response to an emergency during the deadly
emergency during the deadly
winter freeze that emergency
resulted in the death of a
mother
and daughter who were overcome
by carbon monoxide while trying
to stay warm. Firefighters were called out to that home.
called out to that home.
But they left minutes later.
>> The issue under
review. Now, should
firefighters enter home if
nobody answers the door KPRC two’s christine noel explains.
two’s christine noel explains.
♪
>> In unprecedented storm blanketing the state in ice and
blanketing the state in ice and
snow the state’s power
grid failing millions of Texans
left in the cold left to find other ways to stay warm.
other ways to stay warm. Some with deadly Carbon
Some with deadly Carbon
>> were cooking because the
>> At least 25 Houstonians died
during the winter storm for from carbon
from carbon
monoxide poisoning. 2 of them
from the Kelly family a mother
and daughter. My family and I
are concerned about the
well-being of the family to
parents to children and part of that whole the Kelly his
of that whole the Kelly his
wife at an ashram are shot and
2 children.
>> The siblings shown in this
photo in a loving embrace seemingly unbothered by the
seemingly unbothered by the
cold on February 15th the same
day they would be torn apart
forever.
>> Is there any way that you
can confirm that they are well,
like so many, the family
lost electricity. They turned
to the car in their enclosed
garage for power causing carbon
monoxide to build up the invisible odorless
build up the invisible odorless
gas leading to a series of 911.
Calls starting just before
09:00PM by their cousin.
Michael Magoo. See who lived miles away in pearland and
miles away in pearland and
there right now at the last
time somebody spoke to them and
those 911 calls obtained by
NBC the Texas Tribune and propublica and shared with KPRC
propublica and shared with KPRC
shows Michael struggle for
information and decisive action
from
Houston. Firefighters, the
emergency response leading to
questions about when and how firefighters should force their
firefighters should force their
way inside of a home during
an emergency hft shared an
internal memo with NBC outlining the steps firefighter
outlining the steps firefighter
should take when responding to
medical emergencies in this
case firefighters
responded twice but didn’t enter the home into the second
enter the home into the second
visit shortly after midnight
despite being urged to by
relatives 3 hours earlier there. But I mean there there’s
there. But I mean there there’s
>> It’s one of those changes is
when they get there, they have
to force entry. They’re going to break the door like just
to break the door like just
series of calls continues with
Michael urging the need for
action. This time explaining
carbon monoxide may be a factor. We have huge after all
factor. We have huge after all
>> I make a tactical decision
>> Roughly 2 and a half hours later, Michael calls for an
later, Michael calls for an
update. Iran. So we went out
there. >> Do you make contact with.
>> Do you make contact with.
If people inside the Fire
Department earlier has no other
Okay. I I think there’s some confusion us. What’s going on.
confusion us. What’s going on.
We think that the people inside
the home might have painted as
a result of carbon monoxide
inhalation. >> He is transferred multiple
>> He is transferred multiple
times and repeats the urgency
of the situation. So we think
that these people are on the
floor right now. As a result
monoxide inhalation should we
go and break through the window and figure it out or ask you
and figure it out or ask you
will we should do. I mean, I
>> And you back to the
emergency contact Jager and
have them sent back to go back out there.
out there.
>> happened and nothing came
from back to that. doesn’t make
sense. Finally, another crew is sent this time firefighters
sent this time firefighters
get inside of the home a little
after midnight say, though, >> The Kelly and his son rushed
>> The Kelly and his son rushed
to the hospital. They survived 7 year-old Rick hand to Nash
7 year-old Rick hand to Nash
♪
>> That was Christine Noel
reporting the medical examiner
cannot pinpoint the exact time of death. So it’s unclear if
of death. So it’s unclear if
firefighters entering that
home earlier.
>> Would have possibly saved
that mother-daughter, however,
nearly 6 months after the
storm. The Houston Fire Department has launched an
Department has launched an
internal investigation after
NBC started asking questions
about that response KPRC 2
investigates has reached out
for an interview with fire
chief Samuel Pena. But the
department declined due to the
ongoing investigation. But in
an interview with NBC Pena said
that the dispatcher just failed
to provide the necessary
information for the people on
the scene to make the
appropriate decision. The chief
then adds the second response