>> Judge Judy: Mr. Howard, you
purchased a used car, a 2015
Maserati...
>> Ghibli.
>> Judge Judy: Ghibli?
>> Ghibli.
Yeah, it's a weird name.
>> Judge Judy: And who did you
purchase it from?
>> I bought it from a big car
lot.
It's in Phoenix, Arizona.
>> Judge Judy: How much did you
pay for it?
>> The car cost $35,000.
I put down a down payment for
the vehicle and make payments on
it.
>> Judge Judy: And when did you
purchase it, sir?
>> Was 7/17/18.
>> Judge Judy: And at some
point, you took the car in to
Mr. Ginkel's shop, who
advertises that he wraps cars.
>> Yes.
>> Judge Judy: Now, from what I
understand, wrapping is the
process where you make it look
not shiny.
>> Correct.
I was wrapping the chrome trim
around the car, so everything
that was chrome was gonna be
made to look black.
>> Judge Judy: Okay.
So you weren't changing the
whole car.
>> Not the whole car.
>> Judge Judy: Just changing the
chrome to be flat black or shiny
black?
>> Flat black was what I wanted.
He had the shiny wrap, so we
went with the shiny wrap.
>> Judge Judy: Okay.
So you were fine with that.
So you wanted the whole thing
to look all one color.
>> Yep, all one.
>> Judge Judy: 'Cause I didn't
unders--
I was gonna ask you, "Why would
you take a perfectly good
$35,000 car and then screw it up
by putting a vinyl covering?"
You just wanted the chrome
covered.
>> Correct.
>> Judge Judy: Okay.
And he quoted you a price, and
it is your claim, sir, that not
only was the vinyl now coming
off the chrome -- which is
really not what you're
complaining about.
What you're really complaining
about is that, when he returned
the car to you, you noticed some
damage.
>> Correct.
>> Judge Judy: Okay.
On what date did you take the
car into this shop?
>> That was on 8/21.
>> Judge Judy: And on what date
did you call him about the
damage that you saw when you got
the car home?
>> Probably about --
It takes about 45 minutes to get
back from where I picked the car
up at.
I called him on the way back.
'Cause he had told me what he
had to do for the door handles.
I didn't see it 'cause it was
dark.
>> Judge Judy: Door handles?
>> So, the door handles, to pop
them off, he had to go into the
doorjamb, and that's where
the --
The damage is inside the door,
in the doorjamb.
I could show you a picture of
it, if you'd like.
>> Judge Judy: Okay.
So, tell me what the damage was,
sir.
>> The damage was done to the
inside of the doors where he --
There's little holes for you to
put a tool in and pop the door
handles out, and he did put a
drill bit in the side of the
door and drilled it to make it
larger so he can get his tool
inside to pop out the door --
the door handles.
>> Judge Judy: I'd like to see
where is this door.
Is it where you can see it?
>> Yes.
>> Judge Judy: From the outside
of the car, or do you have to be
inside of the car to see it?
>> And that's the damage to the
door.
>> Judge Judy: This is what
you're talking about.
It's inside the car.
>> It's inside the car.
>> Judge Judy: It's inside --
You don't see it from the
outside, you don't see it from
the inside.
You see it when you open the car
door.
>> Correct. But there's a
reason -- Sorry.
>> Judge Judy: This jagged,
unfinished-looking thing.
>> Yeah.
>> Judge Judy: That's
unprofessional-looking, sir,
just in case you wanted to know,
and I'm really stupid.
I mean, I have a lot of cars,
but I'm stupid when it comes to
mechanics.
But this looks unprofessional.
>> I told him what was needed to
do to get the job done.
He agreed.
>> Judge Judy: Just a second.
Well, if you said to me, "I have
to drill a hole, and in order to
get that done," I wouldn't have
expected it to look like my
3-year-old grandchild made a
hole in the car.
I would've fixed it, smoothed it
over, covered it, made it look
like a professional job.
>> Typically, there's rubber
caps on those holes.
I just happened to forget to put
the rubber cap back on that
hole.
>> Judge Judy: Well, that's your
problem.
But it looks unprofessional.
It looks as if you damaged the
car.
>> I told him that that's what
was necessary.
>> Judge Judy: This looks
terrible, sir.
Now, is this on the other side?
>> So, on the other side of the
car, there's no damage done to
those.
Those holes are still the same
size as they were supposed to
be.
There was just that side.
>> Judge Judy: No.
Do you understand?
This looks as if maybe it
could've been touched up a
little bit.
You know, maybe a little paint
or something inside there so it
wouldn't be annoying.
But this doesn't look like it
was done by 3-year-old.
>> Correct.
>> Judge Judy: This looks like
it was done by a 3-year-old.
>> Correct.
>> Judge Judy: Now, what did you
have to do to fix that?
>> So, the damage to the door is
also --
The reason why those plugs are
in the door is so water doesn't
get inside the door and settle
at the very bottom, 'cause
that's where all the rust and
all that stuff will come in at
the car.
So that's why they need to
replace the doors, pretty much,
because even putting rubber
holes in those holes, there's
still gonna be water that gets
inside there.
>> Judge Judy: You don't have to
put in whole new doors.
I'm sorry.
[ Chuckles ]