This video shows how to install the built-in printer driver
when it does not install automatically.
Follow these steps to manually install a driver after connecting your printer
to your computer wirelessly, with a USB cable, or an Ethernet cable.
First, follow these steps to remove the printer from the Devices and Printers folder.
Disconnect the cable from the printer.
Turn the printer off and then on again,
then wait until it is in the ready state.
On your computer, type devices into the search bar,
then select Devices and Printers from the results.
Right-click the printer icon for your printer,
then click Remove Device.
Make sure to remove all icons for the printer.
Follow the on-screen instructions.
Connect the printer to the computer or to your wired or wireless network.
You can connect your printer with a USB cable.
Plug the cable into the back of the printer,
and the other end into an available USB port on your computer.
If your printer is Wi-Fi compatible, you can connect the printer to your network.
Be sure to have your network name and network security password for this step.
Make sure that the printer, router, and computer are all turned on.
Disconnect any USB or Ethernet cables from the printer.
On the printer control panel, select Setup, Network Setup,
Wireless menu, then Wireless Setup Wizard.
Follow the instructions on the control panel to set up the wireless connection.
You can also connect the printer and the computer to a router with an Ethernet cable.
Connect your computer to a router using an Ethernet cable.
Make sure you are using an Ethernet cable for this step.
Do not use a standard telephone cable.
Connect the Ethernet cable to the printer port,
then connect the other end of the cable to a port on the router.
Open Windows Device Installation Settings to confirm that
your computer is set to automatically download driver software.
Type change device installation into the search bar,
then select Change device installation settings from the results.
Select Yes, do this automatically,
then click Save Changes.
Use the Add Printer tool in Windows to install the built-in driver.
If you already connected the printer to the computer
with a USB cable and can print, the driver is installed.
If you cannot print, continue following these steps.
Type devices into the search bar, then select Devices and Printers from the results.
Click Add a printer.
A list of printers displays. Select your printer,
or click The printer I want isn't listed if your printer is not on the list.
Select the connection type or method to add the printer,
click Next and follow the on-screen instructions.
Select Use an existing port LPT1: Printer Port,
then click Next.
Click Windows Update to update the list of available
printer drivers in the Install the printer driver window.
Select HP from the Manufacturer list.
In the Printers list, select your printer model,
then click Next.
If you do not see your printer model, change the Manufacturer name from HP
to Hewlett-Packard or Hewlett Packard and look for your printer model again.
On the Type a printer name screen, you can change the printer name,
then click Next to install the driver.
Click Finish to close the window.
When you are finished with the Add Printer wizard,
the printer driver is set up and ready to use.
You can find additional helpful videos at hp.com/SupportVideos
and on our YouTube channel, youtube.com/HPPrinterSupport.