Hi itís Tyrone from Tyroneshum.com. In todayís topic, I want to share with you the reasons
why I outsourced to the Philippines and I want to share with you a little story how
I first started in the Philippines and started my outsourcing journey. Going back probably
couple of years ago now, I read up on Tim Ferrissí 4-Hour Work Week and when I first
read that book, I was inspired to be able to get out of situation I was in.
I was basically running a business thatís successfully generated a 6-figure income but
because of all my time involved in the business, I had no other time to do anything else. I
was running all the dispatching, I was doing all the customer service support, handling
literally everything from day-to-day. I was working crazy 60 hours a week. Now, what I
was doing was basically working myself down to the ground and running a successful business
in terms of finance success but I was not having the time that I thought business could
give me.
So with that idea in mind and after reading the 4-Hour Work Week, it gave me incentive
to look at something such as outsourcing. What Tim was able to share with me in his
story was that heís able to leverage his time, get other people to work for him and
automate and setup a system to be able to outsource as much as he can. He talked a lot
about outsourcing to India and I tried a lot of the website that he recommended inside
the book such as going to Elance to look for people to outsource to and also to look onto
hiring an Indian on his website and also a lot of good websites that I had looked at.
But, time and time again I was struggling to find the right people because firstly,
when I first thought Iíve hired someone from India I thought Iíve got the perfect virtual
assistant, Iíll have everything all done for me and things will be smooth and sailing.
Unfortunately, that wasnít the case. I had absolutely wasted more time trying to get
this Indian virtual assistant to do what I want them to do. I thought wow, Iím getting
$4.15 US and I thought man, this is great because I was hiring someone just a customer
support staff to help with a lot of other things for about 20-25 bucks an hour. You
can imagine the cost saving and I thought this is great; I could easily get rid of a
lot of work that I have to do when I outsource somebody to India.
But because of what I didnít realize was the cultural differences, there was a lot
of misunderstanding, things didnít work out to how I envision it to be. After that first
experience of going through to India and realizing that this is not exactly what Iím looking
for, I decided of taking a bit of a break and stop hiring people from India. It was
only after a further attempt of trying to outsource, and taking some time off to think
what I did wrong and tried to follow Timís instructions again when I actually felt I
have stumbled across somebody in the Philippines. It was just by accident in all honesty and
it was like Iíll put up another ad in Elance and hopefully Iíll find someone. Then I found
someone whoís just very, very eager to email me back and said ìIím from the Philippines
and Iím more than happy to help you get started and would you like to give me a go?î
I said why not, and itís something like $3 an hour and thought letís just give it a
go. Since then, I have been so fortunate to have a great virtual assistant team back in
hiring from the Philippines and I was stuck with them. That was the reason and turning
point for me to choose Philippines as a place to go to hire. When I did that, I just didnít
realize it was just a complete fresh breath of air and also a complete change for me to
be able to find the right people to do my work and also outsource to. So, let me tell
you the reasons why Iíve chosen and why Iíve been stuck in the Philippines.
The first one: Philippines has a very good background and structure system in place in
terms of technology and theyíve also got people who are highly skilled as well. Second
reason is their language. Their culture differences are not that different to what we understand
in the Western culture because the Philippines has been colonized by the Americans and theyíve
got strong sense of Western culture in them. They understand English very well and they
wouldnít be such a big clash in terms of explaining information to them. Those are
big differences in terms of Iím explaining to an Indian person because when I told them
one thing and they did it in another thing. The culture they have is when I say ìI want
you to complete this. Can you complete this in this time?î Theyíll say ìYeah, no problem.
Iíll do it for you and get it done in time.î Then Iíll come back with the work and itís
all completely wrong.
Whereas in the Philippines like when I say ìCan you please get this done in time. Also,
email me back in TuesdayÖî They usually just come back and say ìIíll do my best
Sir to try get it done for you but I canít guarantee you that itíll be completed by
Tuesday. Is it okay if Iíll send it back to you on Wednesday?î Usually if they say
that to me and being honest upfront, Iím like wow, no problems. Just extend it for
another day and just get the work done properly. Pretty much, ten times Iíve received the
work and itís been done on time and exceeded my expectations.
Thatís one of the major reasons why Iíve chosen the Philippines as well. The third
reason is because the Filipinos are also very loyal and very honest. I found that having
that trait in them, they donít want to start learning business but they want to work with
someone because they want that secure income and that secured job that you can provide
for them. By providing that for me, you actually are providing them with the job and secured
income and theyíll give back to you loyalty, honesty and excellent work. Thatís what I
found, if I look onto them, theyíll look after me and itís a win-win situation. Their
honesty and loyalty is a crucial factor because ultimately, Iím hiring them on a full time
basis to be able to manage my business and be able to do the things that I need them
to be completed. Theyíre being able to give me that time back to do other things that
I want them to do because I can trust them and know that theyíre responsible for them.
Itís like you and me because I understand what it is but they just want a job to be
able to get things done for you. So those are really the main reasons why Iíve chosen
to stick with the Philippines and why outsourcing to the Philippines is an excellent way to
be able to get your business up and running and growing. I just known for a fact that
the large companies are doing it right now ó theyíre hiring lots and lots of people
from the Philippines and obviously if theyíre doing that, there are huge opportunities for
you to do the same. Even if you only have a small business starting out, and just wanting
to get into the Philippines to outsource your business to, I highly recommend it. It just
takes a bit of time but once you get them all up and running and trained them up right,
they can really give back so much to you. The power of leveraging your time and outsourcing
your work to the right people can really make your business grow so fast. Thatís what happened
to me.
I just wanted to share that little tip for you and also the reasons why and hopefully
if you can see the successes Iíve had with this, you can also achieve the same thing
as well. Okay, thatís it for today. If you have any comments and any things that have
happened to you, if youíve outsourced to India, China, Romania, or Philippines which
is what Iíve been talking about today and your experiences ó good, bad, etc. please
leave your feedback below. I love to hear all that from you and for me to also give
you a hand when you get stuck or any of the questions that you may have on outsourcing
to the Philippines.
Thatís it for me today, my name is Tyrone from Tyroneshum.com. Iíll see you in the
next video!