>> We got to the inn
sometime after 5:00.
They have a picture
that documents it as 5:07.
They took some other photos.
And then the bride
and the groom...
Well, we expected...
I left the gazebo
because I found no photographers
there at all.
So we left the gazebo
and went up the hill.
And I thought, "Well,
maybe the photographers
are up there" because
we've done lots of weddings.
And I've been told,
"Well, the photographer's
gonna be here.
The photographer's
gonna be there."
And they haven't been.
So as I was looking
for the photographers
and didn't see them,
I couldn't stop and wait
because it's very busy
down there on that walkway.
And I didn't wanna hold up
any traffic.
There's children. There's dogs.
And I wanted to keep
the horse moving.
So then, uh, when I --
>> Judge Judy: I --
I'm just asking --
>> Okay.
>> Judge Judy: You
this question.
You're getting --
When you dropped off
the bride and groom
in front of the reception area,
and where was that?
>> The Lowell Inn
in Stillwater, Minnesota.
>> Judge Judy: At the inn,
did you say to them,
"You can have this carriage ride
for another 25 minutes
if you like"?
>> I was hoping that
the photographers
would come out.
And then I figured the time
would be used up
with the photographers
taking pictures there.
Someone
jumped out of the carriage.
They were going to go in
and check
and find the photographers
and bring them back out
so that we could have...
It's a beautiful inn.
And it would make
for great photos.
So we stopped.
And he hopped out.
He was gonna go get somebody.
>> Judge Judy: Who? The groom?
Who? Who popped out?
>> I -- it wasn't the groom.
>> Judge Judy: Who went in
to look for the photographer?
>> Nobody did, Your Honor.
The only thing that
happened was, when we pulled up
to the Lowell Inn,
the reception hall,
nobody was there.
And the driver asked
if anybody had a cellphone
to take pictures with.
And I asked my husband to pull
out his cellphone picture --
or his cellphone
and gave it to the best man,
who was his brother.
The best man got out
and took pictures of --
the pictures we gave you.
>> Judge Judy:
Were you expecting
a photographer to be there?
>> I did not know any of this
because this was a surprise.
>> Judge Judy: Were you there?
>> I was not there.
But I sent the photographers
to the bridge.
And I had told them the day
before the photographers
would be on the bridge.
And they were on the bridge
at 5:00.
>> Judge Judy: Your problem,
Ms. Paul, is that I don't think
that these people cheated you.
I don't think that... "A,"
the communication that you made
to your daughter was nil
because it was a surprise.
>> Correct.
>> Judge Judy: And you weren't
there to let everybody know
what was going on.
And it does not require pictures
on the bridge, by the way,
your contract.
All it says is that they are
to provide carriage services
for one hour.
And they could've sat
in front of the inn.
Did you go into the inn
at some point?
>> Yes.
>> Judge Judy: At what time
did you go into the inn?
>> 5:10 we went in.
>> Judge Judy: Okay, so then you
left the carriage outside.
>> Yes.
>> Judge Judy: So at 5:10,
you went into the inn
with now your husband.
>> Yes.
>> Judge Judy: Well,
what did you want them to do?
>> Well, the -- the ride,
okay...
So I had all of our guests up
at Pioneer Park.
And we started walking down
to the inn 'cause, again,
it was just approximately
three blocks away.
I actually myself
walked down to the inn.
Her father, he drove down.
None of us
saw the carriage at all.
>> Judge Judy: I don't care.
>> It was got --
Well, it wasn't there.
But they were supposed
to get an hour ride
and be delivered at 5:30.
We had guests
arriving at 5:10 to 5:30.
>> Judge Judy: It wasn't
communicated to your daughter.
She went inside.
She left the carriage.
She left.
Her father could've said,
"Listen, we have
the carriage until 5:30.
Let's wait until 5:30.
Take some pictures.
We'll find the photographer."
Somebody should've been there
to coordinate it.
>> When the carriage left,
I did tell the kids they had
a one-hour carriage ride.
"Put your feet up and relax."
>> Judge Judy: Well, that's...
Just a second.
Great, but they left
the carriage at --
>> Well, they weren't
watching the clock, Your Honor.
>> Judge Judy: Okay, I'm not
watching the clock, either.
You have no case.
And nice pictures.
Are you happily married?
>> Yes, I am.
>> Judge Judy: Good for you.
Case is dismissed. We're done.
>> Byrd: Parties are excused.
You may step out.
>> I went over everything
with the carriage people
the day before.
>> Yeah, back and forth about
just "I didn't get
what I wanted."
>> I told them the timeline.
I told them where
the photographers were.
>> And she kept going back
to the photographers.
And I'm like, "I don't control
the photographers."
>> And they just made the ride
last 35 minutes
and totally wrecked
the whole timeline.
>> And if she didn't wanna
tell her daughter,
she certainly could've told
somebody else
that was in the carriage.
>> I was shocked. I really was.
It wrecked the evening for me.
>> That --
that wouldn't have let it go
that it was a surprise.
>> It really did.
And I did not tell her anything
until the next day
'cause I didn't want her
wedding destroyed.