hello everyone welcome back to the film insight channel in today's video we're
gonna look back on some of the most absurd customers to appear on kitchen nightmares
so sit back relax and without further ado let's get straight into the content guys
we're starting things off with i'm shaking with anger
shaking that's getting better getting ready calm down calm down in episode eight of season two
chef ramsay visited jack's waterfront situated in saint claire shores michigan owned by three
men named bill tamara and scott their restaurants specialized in seafood unfortunately it was pretty
low quality dressing is like honey and so much of it absolutely disgusting that aside the staff was
lousy and painfully slow during the services yeah i got a big chunk here too man i don't know that
they want to conform to a change needless to say customers were often left feeling hungry and would
even wait hours to get their first appetizer upon his visit chef ramsay was able to witness this
abysmally slow service he noticed that chef aaron took 45 minutes to send out his first order which
is awful to make matters even worse no one had a shred of respect for chef aaron which made the
work environment very toxic they would do things like this take this out and at least try to stir
it up or something you brought it up man i gotta move it nope i threw it out oh my god you can just
say that the staff did whatever they wanted later due to impatience the customers started to do this
they don't have any food if it doesn't come in 15 minutes
how much longer can anyone wait especially when they're hungry when the food finally
reached the customers tables though it was awful the owners had to trash tons of food that night
i'm watching food get thrown away in the garbage can that's my money going out the window it's
just a disappointment i let it go on this long the following day a special seafood night was held to
cover for the losses the business suffered so much money lost you guys i'm getting i'm giving away
every damn meal that i have tonight everything i'm giving away free the specials were a hit but the
rest of the food was sent back yet again as usual the staff continued to take their sweet time the
funny part about this whole thing is that while the seafood special was a hit most of the food
served was frozen unbelievable absolute meltdown not just in the kitchen but the dining room as
well just under 20 dishes have come back frozen food they can't even cook that right unbelievable
next up is i want to cry and do well done five midwell i thought you said two mediums i'll make
it make it a medium well if you're having a bad day munching on some tasty food can really bring
up your mood but when you eat awful food like the one presented in this episode it can make it much
worse in episode six of season two chef ramsay visited jay willis situated in south bend indiana
john idenback and a husband and wife duo named rick and trisha own and ran the place
upon inspecting the place chef ramsay found the restaurant and kitchen to be an absolute mess
first off the chefs only seemed to reheat the food nothing that was cooked in this restaurant was
fresh everything was either canned or frozen secondly during one of the dinner services
chef ramsay made a few minor changes to see how things would go so with a homemade barbecue sauce
and fresh cut homemade fries are we ready the service was going well until the staff started
getting overwhelmed with orders burger burger burger they are rushed out to the dining room
they were not used to working at such a fast pace as they hardly did anything before is this burger
you gave you said the well done no it was you said midwell that's done dude because of this
the food that was served was subpar at best of course the customers weren't happy about it at all
many burgers were returned to the kitchen and guess what the pantry was out of burger
patties buns and fries but that's when the staff came up with this horrendous idea
hello these guys decided to replace the burger buns with sourdough bread instead
really the customers wanted burgers not sandwiches if you're out of inventory could you at least be
honest and suggest another option from the menu i guess that wasn't an option for this
restaurant the customers had to wait a long time for their food and when they finally got
it they received half-assed burgers and the fries were frozen not homemade once they sent out the
replaced orders while most of the customers were already pissed one of them did this
to keep this special going the restaurant decided to drop its standards of course this was the wrong
decision okay the burger came back take it off she's in tears seeing the turn of events chef
ramsay said we got off to a really good start but then standing started dropping but john and
rick accepted the standards dropping and they just were happy to send slop so right now we're back to
square one the customers we covered so far might not be entirely wrong or absurd but the next one
i'm going to talk about was rude absurd and a total karen let's get into campagna's customers
you getting upset now yeah i'm getting real upset for that hopefully i'll get through to you now
in episode nine of season one chef ramsay visited campagna situated in fairlawn new jersey owned by
a man named joseph serniglia however while the restaurant claimed to serve good italian food
it did quite the opposite not only was the food very poor but their portion sizes were fit for
a dinosaur during the restaurant's relaunch things went pretty well many customers were
enjoying the food and atmosphere take your orders you can look over the menu are you guys ready to
order your entrees what are you having however there were two tables that weren't satisfied
with their experience first came this that's absolutely terrible are you kidding or no i'm not
oh you're serious that i won't even feature my dog they hated the food and made an overall
fuss the server responded in this way since he couldn't believe things seeing that there was
nothing wrong with the food chef ramsay decided to visit the table himself and
really why don't you just take a seat and just sit down and try to enjoy the customer didn't want to
listen to anything and continue to complain okay chef ramsay had enough of it and said i'm adam
unfortunately you're talking out your rear but you're just walking around looking for trouble
he actually shut her down twice watch this ladies welcome good evening so sorry about the old bag
one hour into the service joe felt overwhelmed and stressed about the orders so we decided to
walk to the front of house and check on some of the customers sadly this only led to an increase
in the wait times since no one was keeping track of the orders here for 40 minutes and
i haven't eaten yet while most of the customers were unhappy about this one table really stood
out unfortunately this table ran out of patience they complained about the food and the wait time
how long does it take to make the beginning seeing this joe went to the table to calm them down and
this is what happened the lady at the table was clearly not happy with this response joe tried
to apologize but she said i'm sorry about what happened i'm sorry that's not exactly happy all
right let me i got i gotta run i gotta run back there i'm sorry but no i do i guess you really do
the lady wasn't done yet since you decided to walk up to the front and say i don't know i'm
very disappointed been here many many times i felt like i was eating vancouver yeah that one
out there was saying the food's like ragu she even complained about the food to the other customers
shockingly the customers started to defend the restaurant and its food one of them said the fish
was great well somebody else had the fish and it tasted like pond water that's when the frustrated
customer reached out to others eventually another customer questioned her and said she said
some customers can just go above and beyond to get some free food for the next entry we're
going to include an episode where the customers joined in on Chef Ramsay's roasting of the owners
we call this entry grilled salad oh my god i didn't even see you cass how you doing baby
i just dress up and smile that's all i do if you see grilled salad on the menu you'd assume that
it's a cell that either incorporates some sort of grilled chicken or maybe even steak this isn't the
case at this restaurant in season 5 episode 12 Chef Ramsay visits a restaurant called park's
edge situated in inman park the restaurant was owned by two best friends named jorge and richard
they both lacked restaurant experience and the worst part was that their food was complicated
leaving the staff feeling very overworked chicken asian indian it sounds like a fusion confusion
one of the funniest things about their menu was their grilled salad
yep you saw that right the salad is grilled and jorge was confident that Chef Ramsay would love it
the lettuce is grilled oh top it on the grill you never heard of that no Chef Ramsay was not
prepared for this and his reaction was he's grilled are you still amazed i'm shocked
he was so shocked that he had to share it with the customers this is the first for me a grilled
caesar salad the customers too were in disbelief i mean who grills lettuce grill the lettuce with
a lack of experience jorge also lacked basic knowledge of food even though he claimed to
have gone to culinary school if you wonder how the grilled salad tasted it tasted like this
it's not very nice inside dried chicken the salad looks hideous and guess what i just said spices
would you like to try some grilled salad let us know in the comment section down below
for our next entry would you like to have some filth because right now i'm out of here
your choice excuse me are you interested in being served dinner without phil chef ramsay encountered
the youngest restaurant owner he's come across yet meet 28 year old lisa hemmitz who just finished
her business program at usc and you graduated from where usc marshall school business yeah what was
that graduation present no dad didn't buy me a restaurant hemet may have a degree in business
but she didn't know anything about food the young lady hadn't even tried half of the items on her
menu as she was a vegetarian and had absolutely no control over what happened in the kitchen
i'm actually vegetarian just say that again sorry yeah i'm vegetarian you're vegetarian yeah
well that's when chef ramsay came into the picture he decided to teach hemets and her incompetent
staff how to run a restaurant everybody stop lisa come here two seconds come here that is disgusting
what do i want when Chef Ramsay confronted the head chef and hemets regarding their use of
frozen pasta and tuna hemet bluntly replied that she didn't know i don't know roughly a couple days
a couple of days it's like pastrami in response Chef Ramsay said this you don't need a degree to
identify that crap trust me so anyway there were many issues with this restaurant but
Chef Ramsay observed their service first before probing any deeper during the service several
customers returned their food to the kitchen and this is what Chef Ramsay had to say very gummy
she's right gummy she's being polite when Chef Ramsay decided to examine the kitchen
all he found was stale rotting and moldy food but hemet just acted out like she didn't know
or just didn't care the level of ignorance that the owner displayed really pissed off Ramsay
so he decided to teach her a lesson that she wouldn't forget that's when he did this excuse me
all these tables here can i borrow for two seconds please follow me are you interested
in being served dinner without filth he then asks lisa does anyone who eat now that's your customers
soon the customers who stayed back for the service started to leave as well well Chef Ramsay's trick
worked since hemet embraced all the changes the famous chef made and the restaurant ended up doing
very well that's the impact customer's feedback can have on any business did you like it with
that sadly we've come to the end of the video hope you enjoyed it do you remember any of these absurd
customers let us know in the comment section down below don't forget to give us a like and share
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