Service Teardown: HP Chromebook 11
How to replace the Base Enclosure
Removal
Remove the two rubber feet from the base enclosure.
Remove the seven P1 Phillips-head screws that secure the base enclosure to the top cover.
Using a non-metallic flat-bladed tool, carefully separate the edges of the base enclosure from the top cover.
Remove the base enclosure.
Replacement
Align the base enclosure with the edges of the top cover and lower it into position.
Apply pressure to the edges of the base enclosure to secure it into place.
Replace the seven P1 Phillips-head screws that secure the base enclosure to the top cover.
Place the two rubber feet into position on the base enclosure.
How to replace the Battery
WARNING: To avoid personal injury and damage to the product,
use extreme care not to puncture, twist, or crack the battery.
An internal puncture or rupture to the battery
has the potential to cause a short which may result in a thermal event.
Before you begin: Remove the base enclosure.
Removal
Disconnect the battery cable from the connector on the motherboard.
Remove the six P1 Phillips-head screws that secure the battery to the top cover.
Lift the battery off the alignment pins on the top cover and remove.
Replacement
Place the battery on the alignment pins on the top cover.
Replace the six P1 Phillips-head screws that secure the battery to the top cover.
Connect the battery cable into the connector on the motherboard.
How to replace the Speakers
Before you begin: Remove the base enclosure and disconnect the battery.
Removal
Disconnect the speaker cable from the connector on the motherboard.
Release the tape that secures the speaker cable to the touchpad bracket.
Remove the four P1 Phillips-head screws that secure the speakers to the top cover.
Lift the speakers off the alignment pins on the top cover and remove.
Replacement
Place the speakers onto the alignment pins on the top cover.
Replace the four P1 Phillips-head screws that secure the speakers to the top cover.
Replace the tape that secures the speaker cable to the touchpad bracket.
Connect the speaker cable into the connector on the motherboard.
How to replace the Touchpad Board.
Before you begin: Remove the base enclosure, battery, and speakers.
Removal
Use minimal force to lift the locking bar up on the touchpad ZIF connector
and disconnect the ribbon cable from the touchpad board.
Remove the four P1 Phillips-head screws that secure the touchpad board bracket to the top cover.
Lift the touchpad board bracket off the alignment pins on the top cover and remove.
Remove the three P1 Phillips broad-head screws that secure the touchpad board to the top cover.
Lift the touchpad board off the top cover and remove.
Replacement
Place the touchpad board into position on the top cover.
Replace the three P1 Phillips broad-head screws that secure the touchpad board to the top cover.
Place the touchpad board bracket onto the alignment pins on the top cover.
Replace the four P1 Phillips-head screws that secure the touchpad board bracket to the top cover.
Insert the touchpad ribbon cable into the ZIF connector on the touchpad board
and press the locking bar down to lock the cable into place.
How to replace the USB Board.
Before you begin: Remove the base enclosure and disconnect the battery.
Removal
Remove the retention tape that covers the USB board ZIF connector.
Use minimal force to lift the locking bar up on the USB board ZIF connector
and disconnect the ribbon cable from the USB board.
Remove the P1 Phillips-head screw that secures the USB board to the top cover.
Lift the USB board off the alignment pins on the top cover,
slide the connector out of the cut out, and remove.
Replacement
Slide the external connector into the cut out in the top cover and lower it onto the alignment pins.
Replace the P1 Phillips-head screw that secures the USB board to the top cover.
Insert the USB board ribbon cable into the ZIF connector on the USB board
and press the locking bar down to lock the cable into place.
Replace the retention tape that covers the USB board ZIF connector.
How to replace the Heatsink
Before you begin: Remove the base enclosure and disconnect the battery.
Removal
Peel back the mylar that partially covers the heatsink.
Note: The heatsink has numbers adjacent to the following two screws.
Remove the two P1 Phillips-head screws
that secure the heatsink over the processor components in numerical order.
Note: Due to the adhesive quality of the thermal grease located between the heatsink and processor components,
it may be necessary to move the heatsink from side to side to detach it from the mother board.
Lift the heatsink off of the alignment pins on the motherboard and remove.
Replacement
Note: Before replacing the heatsink, the thermal grease should be replaced.
The thermal grease should be replaced every time the heatsink is removed.
Using an alcohol swab, carefully remove the thermal grease from the processor and heatsink.
According to the individual specifications for your particular processor,
apply new thermal grease to the processor.
Align the heatsink with the alignment pins on the motherboard
and lower the heatsink into position over the processor.
Tighten the two P1 Phillips-head screws that secure the heatsink over the processor in numerical order.
Replace the mylar that partially covers the heatsink.
How to replace the Motherboard
Before you begin: Remove the base enclosure and disconnect the battery.
Removal
Disconnect all following cables from the motherboard:
Display panel
Webcam
USB board
Keyboard
Touchpad
Speakers
Remove the mylar that covers the wireless LAN antenna cables and connectors on the motherboard.
CAUTION! Use care when disconnecting the wireless antenna cable from the WLAN module.
A damaged cable or connector can degrade performance.
Carefully disconnect the wireless LAN antenna cables from the motherboard
by grasping the connectors with a small pair of needle nose pliers or tweezers.
Remove the two P1 Phillips-head screws that secure the external connector bracket to the motherboard.
Lift the external connector bracket off the alignment pins on the motherboard and remove.
Remove the four P1 Phillips-head screws that secure the motherboard to the top cover.
Carefully lift the edge of the motherboard off the alignment pins
and guide the external connectors out of the cut outs in the top cover.
Remove the motherboard.
Replacement
Toe the external connectors into the cut outs and lower it onto the alignment pins on the top cover.
Replace the four P1 Phillips-head screws that secure the motherboard to the top cover.
Place the external connector bracket onto the alignment pins on the motherboard.
Replace the two P1 Phillips-head screws that secure the external connector bracket to the motherboard.
Reconnect the following cables to the motherboard:
Speakers
Touchpad
Keyboard
USB board
Webcam
Display panel
Carefully reconnect the wireless LAN antenna cables to motherboard.
Replace the mylar that covers the wireless LAN antenna cables and connectors on the motherboard.
How to replace the Display Panel Assembly or Top Cover.
Before you begin: Remove the base enclosure and disconnect the battery.
Removal
Disconnect the display panel cable from the connector on the motherboard.
Partially remove the display panel cable from the routing channel on the top cover.
Remove the mylar that covers the wireless LAN antenna cables and connectors on the motherboard.
CAUTION! Use care when disconnecting the wireless antenna cable from the WLAN module.
A damaged cable or connector can degrade performance.
Carefully disconnect the wireless LAN antenna cables from the motherboard
by grasping the connectors with a small pair of needle nose pliers or tweezers.
Disconnect the webcam cable from the connector on the motherboard.
Partially remove the wireless LAN antenna and webcam cables from the routing channel on the top cover.
Remove the two P1 Phillips-head screws that secure the right display panel hinge to the top cover.
Open the right display panel hinge.
Remove the display panel cable from the routing channel on the top cover.
Remove the two P1 Phillips-head screws that secure the left display panel hinge to the top cover.
Open the left display panel hinge.
Remove the wireless LAN antenna and webcam cables from the routing channel on the top cover.
Lift the top cover, slide the alignment pins out of the display panel hinges, and remove.
Replacement
NOTE: Before installing a new top cover,
remove all components from the old top cover and install them onto the new top cover.
Slide the top cover alignment pins into the display panel hinges and lower it onto the display panel assembly.
Partially route the webcam and wireless LAN antenna cables through the routing channel on the top cover.
Close the left display panel hinge.
Replace the two P1 Phillips-head screws that secure the left display panel hinge to the top cover.
Partially route the display panel cable through the routing channel on the top cover.
Close the right display panel hinge.
Replace the two P1 Phillips-head screws that secure the right display panel hinge to the top cover.
Route the wireless LAN antenna and webcam cables
through the routing channel and adhesive on the top cover.
Connect the webcam cable into the connectors on the motherboard and replace the retention tape.
Carefully reconnect the wireless LAN antenna cables to motherboard.
Replace the mylar that covers the wireless LAN antenna cables and connectors on the motherboard.
Route the display panel cable through the routing channel on the top cover.
Connect the display panel cable into the connector on the motherboard.
How to replace the Display Bezel
Before you begin: Remove the base enclosure and display panel assembly.
Removal
Carefully separate the inside edges of the display bezel
from the top, sides, and hinge cover to disengage it from the display enclosure.
IMPORTANT: The edges of the display bezel are held in place with adhesive.
Take care when removing them from the display enclosure.
It may be necessary to use a non-metallic flat-bladed tool to aid in the removal.
Lift the display bezel off the display enclosure and remove.
Replacement
Align the display bezel with the edges of the display enclosure and lower it into position.
Apply pressure to the edges of the display bezel to secure it into place.
How to replace the Display Panel
Before you begin: Remove the base enclosure, display panel assembly, and display bezel.
Removal
Partially remove the display panel cable from the routing channel on the display enclosure.
Remove the four P0 Phillips-head screws that secure the display panel to the display panel hinges.
Rotate the display panel forward and place it in front of the display enclosure.
Peel back the retention tape and disconnect the display panel cable from the connector on the display panel.
Remove the display panel.
Replacement
Place the display panel in front of the display enclosure
so that you have access to the display panel cable and connector.
Connect the display panel cable to the connector on the display panel and replace the retention tape.
Rotate the display panel backward and place it onto the alignment pins on the display panel hinges.
Replace the four P0 Phillips-head screws that secure the display panel to the display panel hinges.
Route the display panel cable through the routing channel on the display enclosure.
How to replace the Display Panel Hinges
Before you begin: Remove the base enclosure, display panel assembly, display bezel, and display panel.
Removal
Remove the three P1 Phillips-head screws that secure the left display panel hinge to the display enclosure.
Release the left display panel hinge from the retention tabs,
slide it off the alignment pins on the display enclosure and remove.
The right display panel hinge is removed in the same manner.
Replacement
Place the left display panel hinge onto the alignment pins on the display enclosure
and secure it under the retention clips.
Replace the three P1 Phillips-head screws that secure the left display panel hinge to the display enclosure.
The right display panel hinge is replaced in the same manner.
How to replace the Webcam
Before you begin: Remove the base enclosure, display panel assembly, display bezel, and display panel.
Removal
Using minimal force, lift the locking bar up on the webcam ZIF connector.
Using a flat, non-conductive tool,
carefully remove the webcam from the adhesive that secures it to the display enclosure
and lift the webcam off its alignment pins.
Disconnect the webcam ribbon cable from the webcam.
Remove the webcam.
Replacement
Insert the webcam ribbon cable into the ZIF connector on the webcam and press the locking bar down to lock the cable into place.
Place the webcam onto the alignment pins on the display enclosure.
Apply pressure to the webcam to adhere it to the display enclosure.
Click the Playlists tab in YouTube to find HP videos in other languages.
And search our channel to find official HP Support videos.