>> Lisa: NOW AT 7, RING DOORBELL CAMERAS ARE EXTREMELY POPULAR AND NO DOUBT YOU’VE SEEN THE
VIDEOS OF PORCH PIRATES AND
SUSPICIOUS PEOPLE BEING POSTED
ALL OVER SOCIAL MEDIA.
BUT HOW SAFE IS THAT EXTRA STEP
OF SECURITY?
>> Ginger: WE WANTED TO KNOW THE
INS AND OUTS BEFORE ALL THE BIG
SALES START TO HIT THIS MONTH
AND NEWS 6 INVESTIGATOR ADRIANA
EVASHINSKI JOINS US NOW WITH THE
QUESTIONS YOU NEED TO ASK BEFORE
YOU MAKE THAT PURCHASE.
>> Reporter: LOTS OF QUESTIONS.
RING STORES ALL THE VIDEOS ON
YOUR DOOR AND PHONE TO THE
CLOUD, NOT YOUR COMPUTER.
THEY PARTNERED WITH CENTRAL
FLORIDA POLICE DEPARTMENTS TO
CREATE A NEIGHBORHOOD WATCH.
AND YOU CAN SHARE YOUR VIDEOS
WITH THE PUBLIC.
DO YOU REALLY KNOW WHAT YOU’RE
SIGNING UP FOR WHEN YOU JOIN
THIS NETWORK?
EVERYWHERE YOU LOOK, RING
DOORBELL CAMERAS ARE GIVING YOU
A WINDOW TO THE WORLD OUTSIDE
YOUR DOOR.
AND CAPTURING VIDEOS IN REALTIME
OF STRANGERS AND PORCH PIRATES
CAUGHT IN THE ACT.
>> I FIND THE CAMERA ITSELF TO
BE VERY USEFUL, NOT ONLY WHEN
I’M HOME BUT, QUITE FRANKLY,
WHEN WE’RE NOT HOME.
>> Reporter: IT’S A WAY
NEIGHBORS CAN SHARE INFORMATION
AND HOPEFULLY SOLVE A
NEIGHBORHOOD CRIME OR PREVENT A
CRIME IN THE PROCESS.
>> EVERYBODY HAS A PART IN
TAKING CARE OF THEIR
NEIGHBORHOOD.
>> Reporter: TURNS OUT, LAW
ENFORCEMENT AGENCIES WHO HAVE
SIGNED PARTNERSHIPS WITH RING
HAVE VERY LIMITED ACCESS TO ALL
OF THE VIDEO AND PERSONAL
INFORMATION YOU PROVIDE TO RING
WHEN YOU SIGN UP FOR THE
SERVICE.
>> WE ONLY HAVE ACCESS TO VIDEO
PEOPLE VOLUNTARILY GIVE US.
WE DON’T EVEN HAVE INFORMATION
ON WHO HAS CAMERAS UNLESS WE
PHYSICALLY GO OUT AND LOOK AT
PEOPLE’S HOMES.
>> Reporter: YOU SHOULD ALWAYS
READ THE FINE PRINT TO KNOW WHAT
YOUR RIGHTS ARE AND WHILE RING’S
WEBSITE CLEARLY STATES USERS
HAVE FULL CONTROL OF WHO VIEWS
THEIR RING FOOTAGE THAT IS
STORED ON THE CLOUD, THAT DOES
NOT MEAN IT’S IMMUNE TO HACKERS.
>> WHAT PEOPLE NEED TO DO, THEY
NEED TO TAKE THIS TECHNOLOGY
WITH A GRAIN OF SALT AND BE
AWARE OF THE POTENTIAL FOR
MISUSE AND GIVE CONSIDERATION TO
WHETHER THERE ARE BETTER WAYS TO
OBTAIN THE SAME RESULTS.
>> EARLIER THIS YEAR, RING AND
CYBERSECURITY COMPANIES
DISCOVERED A GLITCH THAT EXPOSED
A MAJOR VULNERABILITY WITHIN THE
RING SYSTEM WHERE A STRANGER
COULD SHUT DOWN YOUR RING CAMERA
DOORBELL AND THEN STEAL YOUR
Wi-Fi PASSWORD WHEN YOU TRY TO
RESET IT.
>> POTENTIALLY TO ACCESS YOUR
COMPUTER, SEE DATA ON THE
NETWORK, SEE PERSONAL FILES.
>> Reporter: HE SAYS WHILE RING
HAS GONE ON RECORD SAYING THEY
HAVE FIXED THE FATAL FLAW, THERE
ARE THINGS YOU CAN DO AT HOME TO
MINIMIZE YOUR RISK OF GETTING
HACKED.
FIRST OF ALL, IF YOUR RING
CAMERA DOES MYSTERIOUSLY SHUT
DOWN, CALL RING IMMEDIATELY.
DON’T JUST RESET IT ON YOUR OWN.
ALSO, MAKE SURE YOU USE A REALLY
HARD PASSWORD.
JUST ADDING A SPACE OR A SLASH
CAN REALLY MAKE A BIG
DIFFERENCE.
>> THE LONGER THE PASSWORD, THE
MORE SECURE IT IS.
>> Reporter: AND DANNY JENKINS
TELLS ME AVOID ANY WORDS YOU CAN
FIND IN THE DICTIONARY, NO LIE.
THAT’S WHERE COMPUTER PASSWORD
HACKING SYSTEMS ARE LOOKING FOR
AND AVOID ANY NAMES AND
BIRTHDAYS AS WELL.
>> Ginger: GIBBERISH THEN.
YOU HAVE TO REMEMBER IT.
>> Reporter: A SENTENCE WITH A
SPACE OR SLASH, IT’S A GAME
CHANGER WHEN YOU ADD THAT.
>> Ginger: SEEMS LIKE A LOT OF
WORK.
YOU LOVE HAVING THE CAMERAS.
A LOT OF OUR NEWSCASTS ARE
FILLED WITH CRIMES COMMITTED ON
THOSE CAMERAS.
>> Reporter: THEY HELP CATCH
CULPRITS IN THE ACT AND HELP
SOLVE THINGS BUT YOU REALLY NEED
TO KNOW WHAT YOU’RE GETTING
INTO.
WE’RE ASKING VIEWERS DO YOU FEEL
SAFE WITH DOORBELL CAMERAS LIKE
RING.
WEIGH IN INSIDE MY STORY ON THE
HOME PAGE OF CLICKORLANDO.COM.
>> Lisa: IT WILL BE INTERESTING
TO SEE WHAT PEOPLE SAY ABOUT
THAT, IF THEY FEEL SAFER.
>> Reporter: PEOPLE I TALK TO
SAY THEY KNOW THERE’S RISKS WHEN
DEALING WITH THE INTERNET, WE
KNOW IT.
BUT HERE’S THE THING.
A LOT OF US GET LAZY.
HERE AT WORK, WE HAVE TO CHANGE
OUR PASSWORD, WHAT, EVERY THREE