- Who's that?
- [Man] That's Connie, Robert's sister.
She's a security guard.
- That's the security?
That's who's gonna take care of the bar?
(slurping noise)
(licking sounds)
(laughter)
(rock music)
- They paid five bucks each to get into that place.
It's empty.
(upbeat music plays)
- And I'm looking at the thug hat.
What's it say thug or drugs or something?
- Drugs. Can you believe that? I'd be concerned.
Girls are just not gonna be comfortable around that.
Your sound system's a piece of (bleep).
You can't get the energy out of it.
Of course nobody's dancing.
- No club atmosphere.
- [Male Bar Patron] I'm gonna go to the restroom real quick.
- [Woman] Okay.
(suspenseful music)
- So now we've got a guy over here hitting on her.
- [Woman At Bar] Yeah, you should go over there.
There's a party over there though.
- They're actually telling him to walk away.
- Whenever a girl pulls back like that,
security should be nearby.
You just let the guy know I'm watching.
- [Woman] Some creep comes up to me
saying some really inappropriate stuff
and putting his hands on me and her.
I think you should really go over there.
- See these are the guys who chase girls out of your bar.
You don't have any girls, you don't have a nightclub.
That's the end of- that's the game, guys.
- [Woman] Excuse me?
Security!
Security's just standing there
and just (bleep) doing nothing.
- She said the word security,
and nobody's helping them at all.
- Security's sitting right there in the corner!
Not even five feet away.
- Superman's over there looking grumpy;
he's certainly not gonna do anything about it.
- [Other Male Bar Patron ] Ay, ay, ay, ay, ay,
player man, ay. We just really trying to chill out, man.
You know what I'm saying? Have a good night.
- He's trying to tell him like, hey, you know,
back off man. And like security still hasn't moved.
- [Jon] Look at him! - [Female] Yeah.
- [Jon] Look at that.
- [Woman At Bar] No. - [Other Woman] Um, no.
- No, my friends will make sure I get home safe.
- [Other Woman] We came together,
- [Male Bar Patron] What'd you say?
- [Woman] He just said are we double teaming?
- Look at that. Shelton just walked by
and didn't even notice. Unbelievable, man.
- Unbelievable.
- [Man At Bar] Man, you probably wanna fall back, bro.
You know what I'm saying?
- The number one reason why there's fights in bars is what?
Over a girl.
- Yeah.
- [Jon] And it's a fight waiting to happen.
- [Male Bar Patron] Hey, man.
Now I told you already once, bro,
we're just trying to chill. Man, what's up?
- This is getting a little absurd, guys.
- [Man] You don't see me sitting right here,
you see my coat?
- [Woman] Yeah, we told you live five times
to leave us alone.
- [Man] Now I don't know what you had tonight, bro,
but you're doing too much, for real, bro.
- [Other Man] Hey man, we ain't gotta do this.
- [Woman] No really, I think he's bothering these ladies.
- [Woman At Bar] Walk away.
- [Man At Bar] Don't be a fool, bro.
- [Woman] They're gonna fight.
Security!
- [Man At Bar] I'm telling you right now, man.
- [Woman] Where the hell is the security?
- [Jon] This guy's gonna get hurt.
I gotta go in there and stop this!
- [Man] Hey baby, it's all good player!
- They should've seen that five minutes ago.
It should've never gotten this far.
- Have your IDs out please.
- For the stress test, I wanna make sure the pat downs
are done correctly. I don't want anything getting
in the club.
So Jon and I decided to pass out smaller bottles
to some of the regulars and see if they could catch them.
(commotion)
(suspenseful music)
- When I got to the door, he patted me down.
I put it right here in my waistband. I got right on in.
Everything was all hundred.
- It's so easy; I do it all the time.
- [Jon] Hey guys.
- What's up, bro?
- [Jon] So you guys came in with a couple liquor bottles.
- Right.
- So, would you guys come with me for a minute?
Show him what's in your pocket.
He's got this out in his hand.
He's ready to pour it in a glass.
You been doing this here for years, right?
- They would've tried the same thing with my pistol
if I could've came in here with my gun.
If they would've found it, then you know.
- That's my point.
- Unacceptable. Ron is totally like a family friend to me.
And I trust him to secure me and everyone in this place.
- These guys know that you're not gonna bust them.
They told me themself. You guys get away with this
all the time, right?
- Yeah! We've been doing this since my uncle...
- This is under your eyes,
so let's get our (bleep) together. You blew it!
Shelton's failing because he let's people walk on him.
He doesn't fight back,
and that's why he's losing $8,000 a month.
You have to fix the door, or nothing in there means (bleep).
- Ron was gonna (bleep) him. That's (bleep).
That doesn't work.
- [Ron] Turn around for me, please.
Go on in, sir.
Knee wasn't in there when you was coming down
like on the last guy,
another thing was you didn't go right back here.
We have got to make sure that the pat downs are paramount,
because if that goes well,
everything inside is gonna fly in shape.
Ron has let me down already once,
so I'm gonna give someone a bottle again.
Hopefully he catches it. If he doesn't,
we're gonna have a problem.
(background chatter and laughter)
- [Ron] Step in, sir.
- Yeah I've snuck in liquor bottles.
I mean that search be pretty good though,
but I still got it in so I guess not good enough.
- So I understand you got a liquor bottle
through the front door?
- [Thomas] I did. He felt it,
and I think he might have thought it was my belt buckle
or something.
- I'm (bleep) done. I'm (bleep) done.
- I send people through with liquor bottles
in their pockets. A total of three.
That could've been three guns, three knives, three problems.
- How the (bleep) did this happen?
- Where did he have it at, I didn't-
- Ron, he had it in his- - I felt, I searched-
- He said you felt it.
- I didn't feel it, I pulled his belt.
- Well it wasn't his belt, it was this.
We went over this whole (bleep) man.
How long you been here, Ron?
- Off and on five years.
- Five years!
Jon, I can't do this.
- Five years this has been happening.
When are you gonna fix it? When is it time
that I see some fire in you and act like an owner.
Cause this guy's screwing you, and you're letting him do it!
So either you're making bad decisions by hiring him
in the first place, or you're not managing him.
Either way, here, take your money
cause you totally (bleep) blew it!
This place has terrible reputation of serving minors.
So, we have to draw a good college student to this place
and we have to draw women. So I got six sorority sisters.
And this is the dream demographic for this place,
but I gave one of them a fake ID.
Now she is 21, and she does have a real ID with her,
but I wanna see if the doorman picks up the fake ID.
Okay, so there's our girl.
- [Doorman] Here you go. - [Girl] Thank you.
- [Doorman] You're welcome.
- There it goes. The fake ID just went in.
Do you know what he's doing? He looks at it,
but he's not reading it.
He has no idea what name it says on that license
or anything.
- The guy who looked at my ID looked like
he just didn't really know what he was looking for,
but he ended up giving me a wristband anyway.
- [Bartender] What's up, ladies?
- [Girls] Hey.
- [Girl] Do you guys have a menu?
- [Another Girl] Yeah, like a bar menu for food?
- [Girl] Will you take a shot with us?
- [Bartender] Yeah, absolutely.
- I told these girls to behave badly tonight,
so I could see how the bartenders handle it.
She just drank from it, so that's it.
- [Woman In Car] That's it. Done.
- We now have a fake ID through the front door,
past the bartender, and she's drinking.
Where the hell's our owner?
- [Bartender] I've been drinking since like four.
I'm so bored right now.
- So easy to get them to drink.
All we had to do was ask for shots and smile at them.
- [Girl] Bam bam shots!
- Taking another shot.
I can't believe what I'm watching.
Within 20 minutes, this bartender had four shots,
and it's only 9:30.
It isn't just irresponsible,
they could lose their liquor license or get sued
by a customer.
I'm Jon.
- Matt.
- [Jon] How you doing?
How many shots have you had tonight, man?
- Like seven or eight?
- So let me ask you a question,
do you think a drunk employee can be effective ever?
- [Other Bartender] Not all the time, no.
- You have something to say?
- [Another Employee] Not yet.
I look at these guys, and they're not just staff
and my co-employees kind of thing. These are my friends.
I mean we've been friends since high school.
There's an understanding there between us that hey-
- Next time you ever drink in this place,
I'm gonna (bleep) fire you and love it.
You take one shot, you're gone.
I sent six girls in here tonight.
One of those girls came in here with this driver's license.
Does this look real to you?
(suspenseful music)
Then the same girls go up to the bar there.
He doesn't check their ID,
and he starts serving them all shots. It's irresponsible.
- [Employee] That's a (bleep) fake ID, and you know it.
- You guys took it!
- My guys don't let any (bleep) through.
- Really?! This came through the front door of your bar.
(unintelligible yelling and cursing)
- Oh, my God.
(yelling continues)
- Guys it's been here for (bleep) years.
You're gonna sit here and (bleep) throw us under the bus?
- Shut up, I'm talking.
(music quiets)
This (bleep) license made it through the door.
You guys let it happen, and then you served them.
And then you had four shots with them in 20 minutes.
This is as fake as fake can be. Look at this.
(dramatic music)
That's why we have the reputation we have.
So how about an apology?
(applause)
- Sorry. - Sorry.
- This is our fricking liquor license, guys.
This could close this bar down for good. This is serious!
So the fact is, there's certain basic ID 101.
Idiot stuff, candidly, that we should know.
Right? For example, here's a fake ID.
I mean a fake ID, the light goes through it!
Who's got a real one?
I just want you guys to see the difference.
I mean guys, in a second, real one...
fake one.
Simply do the light. Be tougher. Guys, we know this.
This bar has a terrible reputation as being a place
where high school kids could come drink.
That's why this bar is failing.
We're gonna get slammed, okay? Be ready for it.
The purpose of tonight's stress test is to see
if they keep their IDs clean at the front door, stay sober,
move food, and let's see if they can keep women in here.
- You know the scoop,
I want this bad license thing to go away.
I want you to nail this tonight, right?
He knows what to do? - [Doorman] Yes, sir.
- Great. Okay guys.
- [Big Rob] A lot of people stray away from here
cause of the high school reputation,
so hopefully we can turn this place around.
- [Narrator] During recon, TJ Quill's security guy, Nate,
let a fake ID through the door.
So tonight, Jon is sending in another fake ID to see
if the security staff catches it.
- You guys ready? Yeah! All right let's do it.
We're opening up.
- [Nate] All right everybody, we're open.
How we doing?
All right, raise your right hand. Have a good night!
- [Girl] Good. How are you doing?
(music)
Thank you!
- [Jon] This is (bleep). Within five minutes,
they took the fake ID.
That's why this bar has the reputation it does.
These guys don't know what the hell they're doing!
Russel! What's the most important thing we're doing tonight?
- [Russel] Working the door?
The light checks.
- Last night he did it, tonight he did it.
He didn't do the light, he didn't check it in.
Now it's time to be a manager, go fire him.
- Uh...
- Nobody risks the liability of this bar, right?
- All right.
Let's see.
Dude this is unacceptable. Put the light behind it.
See how (bleep) that is?
- I think I- I don't even know if I saw this, man,
I mean that's...
I don't think I saw this ID, but...
- They say it came through man, I gotta let you go.
Okay?
- Nate actually checked the ID, and it came across fake,
and Russell came out and actually fired him.
A fake ID got in tonight, and its disappointing.
It really bothers me.
- I'm not too happy about it. He's a buddy of mine,
but at the end of the day, you know, this is my business,
this is my livelihood, and you know if he let a fake ID in,
then he's got to go.
- [Jon] Almost everybody who works here is connected
to the family somehow.
There's Pops, he's our manager.
He's the only one in the whole family
that actually has experience. There's Mike.
He's a co-owner.
- [Diane] It's my turn?
- [Jon] There's Diane. She's Mike's sister,
and she's a co-owner.
(Diane cheers)
- Who's that?
- [Jon] That's Connie, Robert's sister.
She's a security guard.
- That's the security? That's who's gonna take care
of the bar?
(slurping)
(licking sounds)
(laughter)
- You know you're not a typical security person?
- Uh, yeah.
- [Jon] I'm bringing in the best
security trainer I got, Doc.
He's gonna tell me if Connie can pull this off or not.
- [Narrator] Jon brings in Doc,
a celebrity bodyguard and security specialist
who will ensure this bar's safety.
- [Jon] So here's Connie. This is Doc.
- Hi, Connie, how are you?
- Hello, I'm fine. How are you, sir?
- [Jon] I told you I had a challenge for you. Good luck.
- [Doc] If something goes down now, I mean, what do you do?
- Speak to them in a nice way.
- Right. You know, looking at you,
I would take you as the door girl.
Collect this, check IDs, that kind of thing.
- Right.
- But as far as if there's an altercation inside-
- Mhm.
- Just as far as physical stature is concerned,
it would be hard for you.
So we're gonna have to check that out.
- [Narrator] In order to assess Connie's skills,
Doc has brought in a team of stunt men to stage a fight.
- [Doc] All right, let's get started.
(yelling and cursing)
- [Doc] Connie, Connie, do something!
Move, move. Get up, get up! Stop it, stop it!
(stunt men yelling and cursing)
- [Jon] All right, hold it, hold it!
Good job, guys. Could you have stopped this fight?
So can you keep our customers safe?
- No.
- You're not right for a security person in a bar.
So, we're gonna find something
for you to do here that works.
Hi, this is Jon Taffer.
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