>> Lisa: WE’RE LESS THAN THREE WEEKS AWAY FROM GREAT THURSDAY, BLACK FRIDAY AND CYBER MONDAY.
THREE BIG SHOPPING DAYS ON THOSE
TRYING TO GET GREAT DEALS ON
CHRISTMAS GIFTS OR JUST A GREAT
DEAL ON SOMETHING FOR YOUR
HOUSE.
>> Matt: HOME CAMERA SYSTEMS
LIKE RING HAVE BEEN A HOT SELLER
RECENTLY, BUT THERE ARE SECURITY
CONCERNS FROM WHO CAN ACCESS
YOUR PRIVATE INFORMATION FROM
POLICE TO CYBER CRIMINALS.
ADRIANA EVASHINSKI JOINS US NOW
WITH WHAT YOU NEED TO KNOW ABOUT
THE SMART DOORBELLS AND YOUR
PRIVACY.
>> Reporter: LAST WEEK, A
CYBERSECURITY GROUP TOLD RING
HACKERS COULD REMOTELY SHUT DOWN
YOUR RING VIDEO AND STEAL YOUR
Wi-Fi PASSWORD AS YOU TRY TO
RESET IT.
RING SAYS IT HAS SINCE FIXED
THIS FATAL FLAW BUT IT HAS US
ASKING WHAT EXACTLY DO YOU NEED
TO KNOW ABOUT YOUR RIGHTS AND
PRIVACY BEFORE YOU MAKE THIS
PURCHASE?
>> THIS IS RINGS DOORBELL VIDEO
THAT CASSIDY TEMPLE HANDED OVER
TO ORLANDO POLICE.
>> THERE IS NOT AN INCH OF THIS
HOUSE NOT COVERED BY A CAMERA.
>> Reporter: AFTER ONE OF HER
NEIGHBORS WAS ATTACKED IN THIS
DOWNTOWN NEIGHBORHOOD.
>> THE INTENTION WAS TO PROTECT
MYSELF BUT IF IT PROTECTED MY
NEIGHBORS, THAT’S ALL THE
BETTER.
>> Reporter: ORLANDO POLICE IS
ABOUT ONE OF 20 LAW ENFORCEMENT
AGENCIES IN CENTRAL FLORIDA THAT
HAVE PARTNERED WITH RING TO HELP
SOLVE AND PREVENT NEIGHBORHOOD
CRIMES.
BUT POLICE ARE LIMITED.
>> WE ONLY HAVE ACCESS TO VIDEO
THAT PEOPLE GIVE US ACCESS TO.
VOLUNTARILY GIVE US.
>> Reporter: HE’S WITH WINTER
PARK POLICE AND SAYS WHILE ALL
OF THE VIDEOS ARE STORED ON
RING’S CLOUD NETWORK, THEY DON’T
HAVE ACCESS TO THE CLOUD.
>> WE DON’T EVEN HAVE
INFORMATION ON WHO HAS CAMERAS
UNLESS WE GO OUT PHYSICALLY AND
LOOK AT PEOPLE’S HOMES.
>> Reporter: THAT’S WHY TEMPLE
SAID SHE WAS TROUBLED TO HEAR
HOW VULNERABLE HER RING CAMERA
WAS TO HACKERS AND HOW THEY
COULD POTENTIALLY STEAL HER
PRIVATE PASSWORDS AND VIDEO
WITHOUT HER KNOWLEDGE OR
CONSENT.
>> YOU’RE AWARE THERE’S ALWAYS A
RISK.
YOU HOPE THE RISK IS NOT AS
SERIOUS AS THE HELP IT CAN DO.
>> MAKE SURE THE PASSWORD IS
SECURE.
>> Reporter: CYBERSECURITY
EXPERT IS WITH THREAT LOCKER
WHICH HELPS MAJOR CORPORATIONS
SAFEGUARD ALL OF THEIR DATA.
HE SAID THE RECENT RING HACK
EXPOSED HOW A CYBER CRIMINAL
COULD DRIVE DOWN YOUR STREET,
SPOT THE HOMES WITH A RING
DOORBELL AND TRY TO SHUT IT DOWN
FROM JUST A FEW HOUSES DOWN.
>> IT’S NOT JUST ACCESSING THE
RING DOORBELL ANYMORE.
IT’S I’VE MANAGED TO STEAL YOUR
Wi-Fi PASSWORD BECAUSE I KNOW
WHEN YOU WERE SETTING UP YOUR
DOORBELL.
IF SOMEONE ACCESSES YOUR RING OR
ANY OTHER ACCOUNTS, THEY COULD
ACCESS YOUR VIDEO CONTENT.
>> Reporter: THAT MEANS A
CRIMINAL COULD KNOW WHEN YOU OR
YOUR KIDS ARE HOME ALONE OR GONE
FOR LONG PERIODS OF TIME.
HE SAYS THE BEST WAY TO PROTECT
YOURSELF IS TO CREATE A SEPARATE
Wi-Fi FOR YOUR VIDEO
SURVEILLANCE CAMERAS.
>> DO YOU HAVE TO TURN THE POWER
OFF FOR THAT?
>> Reporter: ALSO WHEN
INSTALLING YOUR RING CAMERA,
MAKE SURE YOU SET UP AN EXTRA
HARD PASSWORD.
>> IT SHOULDN’T BE THE SAME
PASSWORD AS YOUR OTHER ACCOUNTS.
>> IT GETS THEM FROM ALL
DIRECTIONS.
>> Reporter: TEMPLE IS JUST GLAD
TO KNOW ABOUT THE POTENTIAL RISK
TO HER CAMERAS AND PLANS TO BE
MORE DILIGENT.
>> I’M PRETTY DILIGENT ABOUT MY
SOFTWARE AND HOPEFULLY THE FOLKS
AT RING ARE DOING THEIR PART TO
STAY AHEAD OF THE CRIMINALS OR
AT LEAST ONE STEP BEHIND THEM AT
A MINIMUM.
>> Reporter: ONE THING YOU MAY
RECEIVE IS A SECURITY PATCH
RELEASED BY RING TO UPDATE THE
SECURITY OF THE SYSTEM.
YOU DEFINITELY WANT TO MAKE SURE
TO INSTALL THE PATCH.
SO GO STRAIGHT TO THE COMPANY
WEBSITE AND CHECK.
AND A LEGAL EXPERT WE TALKED TO
EXPLAINS WHY IT’S SO IMPORTANT
TO READ THE FINE PRINT ON
WHATEVER CAMERA YOU BUY.
WE’LL HAVE MORE ON THAT, COMING
UP AT 7:00.
>> Lisa: THEY’RE SO POPULAR,
THOUGH, ESPECIALLY THE RING
CAMERAS.
>> Reporter: THEY ARE, GREAT
DEALS.
IT GIVES YOU A LOT OF ACCESS TO
SEE WHAT’S HAPPENING.
YOU JUST HAVE TO KNOW THE RISK.
>> Matt: YOU DO.
I HAVE A GOOGLE ONE I LIVE BY.
IF SOMEONE COULD TAP INTO THAT,
IT WOULD BE BAD NEWS.
>> Reporter: AND WE’RE NOT JUST
TALKING ABOUT USING NAMES OR
BIRTH DATES.
IF YOU USE ANYTHING IN THE
DICTIONARY, IT’S WIDE OPEN
BECAUSE THEY HAVE THOSE
ENCRYPTING THINGS THAT ARE
LOOKING FOR IT.
MAKE IT REALLY SPECIFIC.
I HAVE THOSE DETAILS
>> IT’S SOMETHING SO SIMPLE