In this video, we'll show you how to remove paper jams from the printer.
Before we begin, unplug the power cord from the power supply while the printer is powered on.
If the paper is visible from the paper output slot, pull it gently with both hands to remove it.
If the paper jam is visible when sliding out the cassette, gently remove it.
If the paper jam is visible from the rear paper tray. open the feed slot cover
And pull the paper up gently with both hands to remove it.
If the jam is inside the printer, start by opening the cover.
If the fine cartridge holder is above the paper, gently push it to the side.
Please make sure not to make contact with the metal rail,
transparent film, output rollers, or the white strip.
Contact may cause the printer to malfunction.
Hold the paper firmly with both hands.
if the paper is curled, pull out the edge
Pull the paper out gently with both hands at an angle so that it doesn't tear.
Once you've removed the paper check for any scraps of paper inside the printer.
Carefully remove them.
Close the cover.
Make sure to lift up the cover first to unlock the hinge.
Not doing so may damage the printer.
Here's how to remove paper jams from the rear of the printer.
Open the rear tray cover,
and slide out the rear paper support.
Pull the lever on the rear cover and remove it from the back of the printer.
If the paper is visible when you remove the rear cover, pull it gently with both hands to remove it.
If the paper can't be removed, detach the transport unit cover.
Pull the paper out gently with both hands.
Check that there are no loose scraps of paper inside the printer.
Reattach the transport unit cover by pushing it in until it drops into place.
Reattach the rear cover by pulling the lever, and inserting the edge into the slots on the right side of the printer.
Push in the rear cover firmly until you hear a click.
Check that paper isn't jammed in other areas of the printer.
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Thank you for watching.